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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclaycard + Plevin


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Initially I tried to claim mis-sold PPI in 2014 which went to the FOS but was rejected but in October 2017, Barclaycard invited me to complain under the Plevin ruling.

 

Complaint submitted on 15th October 2017, letter from 3rd January 2018 says they haven't even looked into it yet, so submitted to FOS. FOS ruled in my favour, letter dated 1st Feb said they had 4 weeks to make payment. 4 weeks passed, FOS said to give them another 4 weeks.

 

Those 4 weeks have also passed, BC told me it's in a payment queue but can't say when I'll know the breakdown of redress. FOS also said nothing they can do as they've agreed to make payment.

 

It's taken 23 weeks so far and still I have no idea how much I'll be getting or when the funds will arrive. I don't care what it is but I just want information, nobody can seem to give it to me.

 

What can I do from here to kick them into gear?

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I'm afraid the only thing you can do is to begin a legal action. This is not difficult and in the circumstances you are pretty well 100% certain of success.

 

However, the question will be how much are you claiming? Have you gotten the idea of the value of your PPI claim? Have BC indicated at all what their calculation is – and how does it compare with your own calculation?

 

I can guarantee you that if you issue court papers on this then they will leap into action and suddenly they will re-prioritise you. Of course they could deal with everybody's complaints in a timely manner – but they are too stingy and dishonest to invest the resources needed to undo their wrongdoing. You need to take action in order to help them focus a little more

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It's a little tricky to know how much to claim for, mainly because I don't know what their commission level was. The card ran from 2008-2012, I was a stupid teenager back then so was at the credit limit or over it for most of that time. Unfortunately, I have no statements to trawl through.

 

They've given me ZERO indication as to their calculation.

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Haven't you sent them an SAR to get copies of all statements and any other related correspondence? This should be your first step and you should get going now.

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