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    • In that case I don't think you'd have any grounds for a claim against the receiver, short of anything actually criminal. The receiver was appointed by the lender so any claim you make should be aginst them. How much equity do you reckon there was when they took possession? Realistic value less outstanding balance (including arrears).  This messing around makes me wonder even more if the property was wildly over valued. Normally a lender would sell and not really care if they got the best price so long as they covered the balance plus their costs. 
    • Hey @lookinforinfo I'm not sure, I don't believe he told them he's the driver. He must have selected an option saying that he's appealing on behalf of the driver or something of the sort. In more news, however, these wannabe thugs are back at it again. Honestly, what a joke. In the letter they sent before this it said they had made "2 attempts" and in this letter they said "4 attempts", I wonder what happened to the "3rd attempt" lol.  WhatsApp Image 2024-04-18 at 14.06.07_44abc9c8.pdf
    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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council tax - who is liable


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I own a property jointly with my parents which we all live in together.

My name does not show on the council tax bill (but is registered on the deeds) and despite two calls to the council they still are not clear what to do.

 

I work, and up until now we have been paying the council tax in full.

Recently my parents have been awarded guaranteed pension credit and subsequently do not have to pay any council tax.

 

I spoke to the council to explain the situation who told me that I would now be liable for half the council tax which seemed feasible.

The bill has just arrived and it says we don’t have to pay anything which does not seem right.

I made a second to the call the council and they are completely flummoxed as what to advise me.

Any ideas please?

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I own a property jointly with my parents which we all live in together. My name does not show on the council tax bill (but is registered on the deeds) and despite two calls to the council they still are not clear what to do. I work, and up until now we have been paying the council tax in full. Recently my parents have been awarded guaranteed pension credit and subsequently do not have to pay any council tax. I spoke to the council to explain the situation who told me that I would now be liable for half the council tax which seemed feasible. The bill has just arrived and it says we don’t have to pay anything which does not seem right. I made a second to the call the council and they are completely flummoxed as what to advise me. Any ideas please?

Assuming England/Wales,

 

If it's what I suspect it is then it's a straightforward issue, not sure why they've made it complicated.

 

As you are resident and an owner you are jointly liable for the council tax charge. Where there are multiple liable parties who are resident then the council tax charge is apportioned only for the basis of assigning an amount for which a party can claim council tax reduction towards (this does not affect the overall joint liability under s6 of the LGFA1992 and the council tax (administration & enforcement) regs 1992 for ensuring the council tax is paid.)

 

Recently my parents have been awarded guaranteed pension credit and subsequently do not have to pay any council tax

They can claim council tax reduction towards a share of the overall council tax charge (see above) but they still remain jointly liable for the whole outstanding balance. This is where it seems to have gone wrong and lead to the incorrect demand notice. What needs to be done is for your name to be added to the council tax liability as joint party (so that there are 3 liable parties). The council tax reduction claim for your parents will then be corrected to only take in to account the proportion they are eligible to claim against.

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Thank you for the info, which makes perfect sense. I will try again with the local council - and tell them what should happen!

 

If it's what I suspect then they should be able to sort it - I used to see similar issues regularly where our benefit team had not correctly recorded who was liable and so the claim was wrongly paid and had to be adjusted. Sometimes the problem is that a councils keep a separation between the council tax side and the council tax reduction side to the point where staff on either side of the divide can be unsure as to how it works.

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  • 3 weeks later...

Hi there. I contacted the council as advised and had my name added to the council tax bill. Today I received an amended bill informing me that I now have to pay the full amount for the year plus pay back the refund issued at year end, (luckily I put this money aside just in case). There was no explanation and now my parents seem to have lost their right to a reduction.

 

What seems rather ridiculous is that if I were to remove my name from the deeds and just live here we would pay no council tax at all as my parents are eligible for an exemption.

 

I am quite happy to pay, but do not want to pay more to the council which they may not have a right to.

 

Any suggestions please?

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Hi there. I contacted the council as advised and had my name added to the council tax bill. Today I received an amended bill informing me that I now have to pay the full amount for the year plus pay back the refund issued at year end, (luckily I put this money aside just in case). There was no explanation and now my parents seem to have lost their right to a reduction.

 

What seems rather ridiculous is that if I were to remove my name from the deeds and just live here we would pay no council tax at all as my parents are eligible for an exemption.

 

I am quite happy to pay, but do not want to pay more to the council which they may not have a right to.

 

Any suggestions please?

 

They need to contact the council and ask for their CTR claim to be applied to the new account - the account should show all three names. In the most common software used by councils it's an easy task to re-link the claim to the new account.

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