Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #81
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    not really the opposite, there was only 4 days to file so by the time you had asked the question it wasnt too soon.

    What we are trying to say is never file on day 1 as they then have a month to receive it and change their story.

    It will be past the last date by the time your defence goes onto the system and Gladdys wont be able to muck about without paying a further fee.


  2. #82
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Thanks EB.

    Well, quick as a flash, Gladdys have replied! No time wasting this time.....

    17th July 2018
    We Act for the Claimant and have notified the Court of our Client's intention to proceed with the claim.

    Please find enclosed a copy of our Client's completed Directions Questionnaire, which will be filed with the court upon their request. You will note we intend to request a special direction that the case be dealt with on the papers and without the need for an oral hearing.

    This request is sought simply because the matter is in our Client's opinion relatively straightforward and the costs incurred by both parties for attending an oral hearing would be disproportionate. We trust you agree.

    You will note our Client has opted not to mediate. Its decision is not meant to be in any way obstructive and is based purely on experience, as Mediationicon has rarely proven beneficial in these types of cases. Notwithstanding this, our Client would be happy to listen to any genuine payment proposals that you wish to put forward.
    Yours sincerely
    GS
    Gladstones Solicitors

    Does the Defendant now wait to hear from the Court?


  3. #83
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    you should let the court know that you need an oral hearing to cross examine their witness.

    It is your right and all they are doing is trying to pull the wool over your and the courts eyes and often introduce evidence that you wont have seen and say things that arent true without offering you the chance of rebutting their twaddle.

    They do this all the time but they dont knock off the £50 from their claim for the costs of attending!

    DO NOT communicate with Gladdys on this, just let the court know you want a hearing and not have the matter decided on the papers.


  4. #84
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Great thanks. I'm guessing a Directions Questionnaire will soon follow for the Defendant and all of the above you mentioned should go on that Q'aire?


  5. #85
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    yes but I would be tempted to send a letter in to the courts service so they know that you wont consider this attempt at avoiding justice


  6. #86
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Ok, sounds good to me thanks.

    Have drafted this for him to send:

    county courticon Business Centre
    4th Floor St Katherine’s House
    21-27 St Katherine’s Street
    Northampton
    NN1 2LH

    Dear Sirs,

    In relation to the above claim the defendant would like to bring to your attention the Claimant’s request for a special direction to have the matter dealt with on papers and without the need for an oral hearing.

    Today a copy of the Claimant’s Direction Questionnaire was received, in which the above intention was made. The Defendant does not consent to this and would like to make the Courts Service aware that an oral hearing is being requested to allow the Defendant to cross examine any witness the Claimant may have.

    Not entirely sure whether the words 'defendant' need to be used in this letter but have gone with it lol. Does anything else need to be said?

    Thanks


  7. #87
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Shorter letter saying that you object to their demand to have ther matter decided "on the papers" and you want a proper hearing where their witnesses can be cross-examined will suffice. Dont need to tell the court that today you read your post and that you intend to go for a walk later.





    as for defendant- read the N1 form, the claimant issues it and the defendant responds. You are the defendant.


  8. #88
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    LOL! I was trying to pad it out a bit for him, looked like it needed a bit more text ha!

    Re defendant bit was just unsure if the letter needed to be worded in third person.

    Will remove life story and make it more concise.

    Thank you!


  9. #89
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    yes. that way the court knows who is writing and why.


  10. #90
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Hello again!

    Letter has been sent to court requesting an oral hearing.

    Today the old man received a Directions Questionnaire, which he has completed.

    On the front there is a covering letter which looks like it's addressing the Claimant....I see from other posts on this forum that this is a copy of the letter sent to the Claimant for the Defendants reference.

    The letter asks for the questionnaire to be filed by 8th August Is that also for the Claimant? (looking on MCOL they've already filed theirs).....CUE QUESTIONS>>>>>>>

    ***Does the defendant also have to file theirs by the same date?

    ***Can this be done via email? I've seen the address somewhere on this forum but for the life in me I can't find it now!! So just to check is this correct? ( ccbcdefendants@hmcts.gsi. gov.uk )

    ***Is a typed signature sufficient if submitting by email?

    ***Does a copy need to be sent to Gladdys?

    Ever grateful for your guidance


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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    not cant be done by email

    no to Mediationicon
    1 wit you
    the rest is obv

    3 copies
    1 to the court
    1 to gladdy's [minus sig/email/phone]
    1 for your file

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  12. #92
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Brilliant thanks DX


  13. #93
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Hello all.

    Just a quick update to keep you posted....

    DQ filed.
    Case referred to Defendant's chosen court.


  14. #94
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Morning. Just wanted to double check that the other half doesn't need to do anything with the letter he got. It reads:

    Upon considering the the papers on the court file it is ordered that this case be transferred to the county courticon at xxxx and the file has been sent to that court.
    If this order was made as a result of a without notice application or on the courts own initiative and if you object to the order you may make an application to have it set aside, varied or stayed provided the application is made within 7 days of service of the order.

    He's getting antsy again!
    Thank you


  15. #95
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    this means it will be heard at your local court unless the named court is not your local one. You need to do nothing, it is normal. You will soon be given a hearing date when they can look at the papers an their calendar, you usually have to swap evidence bundles a fortnight before the hearing date. Gladdys will try and offer a settlemant for a lesser amount in the hope that they dont have to get someone to turn up and be humiliated because the LAST THING THEY WANT IS AN ACTUAL HEARING.


  16. #96
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Thanks EB. Was just checking as it had already been allocated to a different local court but has now been allocated to this one. Was just checking he hadn't missed something.

    Cheers!


  17. #97
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    It will go to yoru local court UNLESS you ask for it to be herad elsewhere for some reason such as a court near to where you work. Northampton CCBC is just a big office with computers and phones, they dont do hearings


  18. #98
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Morning all!

    We have been away a few days and have come home to court papers.

    The claimant has until 4pm on the date of the hearing to pay the court fee or the case will be struck out.....but the hearing is at 2pm on that same day??? This doesn't make sense to me?

    Also is now the time defendant needs to put together full defence and send copies to court and claimant?

    Thanks!


  19. #99
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Right, you get your WS written up and them phone the court to clarify the allocation fee bit. If you are using moneyclaimicon online you can check the dates things are supposed to eb done there and use the dashboard to whack in a strike out for non payment if the dates are showing on there differently ( ie sooner)
    What is the date of the hearing?


  20. #100
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    Default Re: HXCPM/Gladstones claimform ANPR PCN - Overstay Lawson Road Brighouse HD6 1NY

    Thanks EB have just called court and yes it is a typoicon. Hearing is 2nd Nov.
    Will get the ball and chain to keep checking MCOL. The court have extended the date (was actually 5th Oct) to 12th Oct.
    Will write up WS. Copies need to be sent to Claimant no later than 14 days before court date as I remember?

    Thanks!


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