Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default Natwest ppi payout

    Can anyone tell me if Natwest may still hold Credit Card information from 1996-2001.

    I found a statement with PPIicon on it for one month dated August 1998 and after 12 weeks with Natwest they have made me an offer of GBP142.22.

    Obviously I wouldn't have just had PPI for one month and in my naivety assumed that they would make an offer based on historical payments.

    I have not accepted the offer, but for the life of me now need to find further statements.

    Would a SARicon be able to provide statements back that far.

    Any advice I would be so grateful for.

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    Default Re: Natwest ppi payout

    They certainly do have an archive and you should certainly make an SARicon. All of the banks hold far more information than they'd like to admit – you simply have to be a bit canny about getting it.

    When I originally set off an SAR from my own bank – Lloyds, I was told that they only kept six years worth of data. I then accidentally discovered that they had an archive centre in Andover and I got data going all the way back to the year 2000. I spoke to someone at Santander a few years ago and they told me that they kept all their records in various forms – digital, microfiche, paper back to at least 1933. I think their archive centre then was in Leighton Buzzard.

    Somewhere in this forum there is a reference to the NatWest archive – but you will have to search for it. If you find it, then it will give you much more information and maybe you can post up the results in this thread.



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    Default Re: Natwest ppi payout



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  4. #4
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    Default

    Quote Originally Posted by BankFodder View Post
    They certainly do have an archive and you should certainly make an SARicon. All of the banks hold far more information than they'd like to admit – you simply have to be a bit canny about getting it.

    When I originally set off an SAR from my own bank – Lloyds, I was told that they only kept six years worth of data. I then accidentally discovered that they had an archive centre in Andover and I got data going all the way back to the year 2000. I spoke to someone at Santander a few years ago and they told me that they kept all their records in various forms – digital, microfiche, paper back to at least 1933. I think their archive centre then was in Leighton Buzzard.

    Somewhere in this forum there is a reference to the NatWest archive – but you will have to search for it. If you find it, then it will give you much more information and maybe you can post up the results in this thread.
    Thanks once again for your extremely helpful reply. I’ll get searching in the firum and will certainly share the information. In terms of the register ICOicon it is asking for a code for The Supplier any idea what code I would use for Natwest?


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    Default Re: Natwest ppi payout

    ICOicon what have the got to do with it

    send the oc an SARicon

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  6. #6
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    Default Re: Natwest ppi payout

    Hi just to confirm that the address for Natwest/RBSicon SAR is : Subject access requesticon Team, RBS, House B, Gogaburn, PO Box 1000, Edinburgh, EH12 1HQ.


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    Default

    Sorry to resurrect this thread, but if this helps anyone searching for NatWest current account statements,
    I managed to get mine dating back to 1992 with the help of the ICOicon.
    It seems to make a difference if your account is still active.

    But if you are seeking copies of credit card statements you can only request them back to 2001.
    I suspect they have earlier ones, probably in microfiche which NatWest won't confirm one way or another if these archives exist.

    Can I ask BankFodder about Santander having archives back to 1993.
    Did you receive any credit applications or transaction history back to the 1990's?
    Many thanks


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    Default Re: Natwest ppi payout

    might be better to post on your own thread?

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    Default Re: Natwest ppi payout

    Quote Originally Posted by dx100uk View Post
    might be better to post on your own thread?


    Quote Originally Posted by rosequeen View Post
    Sorry to resurrect this thread, but if this helps anyone searching for NatWest current account statements,
    I managed to get mine dating back to 1992 with the help of the ICOicon.
    It seems to make a difference if your account is still active.

    But if you are seeking copies of credit card statements you can only request them back to 2001.
    I suspect they have earlier ones, probably in microfiche which NatWest won't confirm one way or another if these archives exist.

    Can I ask BankFodder about Santander having archives back to 1993.
    Did you receive any credit applications or transaction history back to the 1990's?
    Many thanks
    yes please. Please start a new threadicon for this because it is very interesting information.

    I think we would be very interested to know the story of how you managed to obtain data going back to 1992 – and why is that you had to enlist the help of the ICO, what did the ICO do – and how long did it all take?

    The Santander archives that I referred to went back to 1933. I have had no dealings with Santander all those archives. This was simply someone who popped up on this forum in 2006 or 2007 and told us that they had been an Abbey National archivist. I travelled to meet her in Leighton Buzzard because I thought the information was so important and because at that time the Abbey bank and others were withholding information in order to try and frustrate bank charges claims.

    She told me about their microfiche system which went back to the 1960s and then before that a paper system which went back to 1933. Apparently the whole lot was housed in Leighton Buzzard. I have no idea if it is still there – but I imagine that it probably is – meaning that I imagine it still exists although I don't know if it is still housed in Leighton Buzzard. Is there a Santander building in Leighton Buzzard now?

    I'd be very grateful if you could tell us more about your remarkable success in getting data back to 1992 – but in a new threadicon.



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  10. #10
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    Default Re: Natwest ppi payout

    he already has an old thread................... ......

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