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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
    • Please post up their letter so we understand what they've asked. You need to cover up your name and address and their reference number. HB
    • Hello,  I received the standard letter.  I don't understand No. 3: If this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because you were unable to produce a valid photocard to accompany it, please enclose a photocopy of the pass/photocard with your reply. Question: do i enclose my photocard? my partner's freedom pass was confiscated.
    • LFI is spot on. In fact you could sue UKPC for breach of GDPR, as UKPC knew full well right from the start that their case was hopeless.  They should never have asked for your details from the DVLA. Take some time to think if that is a road you want to go down.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Old Orange a/c - number codes on credit report


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It's only a niggle but it's really niggling me. I have (had) and account with Orange many years ago where I paid £99 up front for a basic Nokia phone and then got billed at contract rates only for calls made. It was paid by DD so never a problem, never a missed payment. On my Noddle report there are number codes

 

2013 7 0 0 0 0 0 0 0 0 0 0 0

2012 6 0 1 0 43 0 12 2 0 6

 

Everything is then at zero from Feb 2013 to the present day.

Does anyone know what these numbers mean?

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These are the Noddle codes:

 

OK = Okay – payment requirements have been fulfilled

DF = Account is in default

AA = Early arrears (1-2 months late)

PS = Partially satisfied (lower amount accepted by lender)

DA = Debt assigned to external collection company

QY = Query – account under review at request of consumer

ST = Settled/closed

SF = Satisfied (closed following default)

BB = Sustained arrears (3-6 months late)

DT = Dormant/inactive account

DM = Debt management programme in force

UC = Unclassified or recently opened

VT = Voluntary termination

 

And the payment status codes:

 

0

Up to date.

1

One payment in arrears.

2

Two payments in arrears.

3

Three payments in arrears.

4

Four payments in arrears.

5

Five payments in arrears.

6

Six payments in arrear

Edited by dx100uk
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I promise you it's exactly as I've said. The columns on the actual credit report have the months at the top and those numbers are each for one month from March 2012. Probably not as clear as I could have made it because it didn't line up well as I tried to copy and paste but there are only ten months of figures for 2012, not twelve.

 

There is another table which has green circles with 'OK' under them corresponding to these dates and all other dates - probably because the account has never been in arrears.

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Is it your balance history that you are looking at? That will be the balance that was due (and was paid) that month.

That makes more sense. Not one other account I have which reports to CRAs actually shows amounts so I've never seen anything like it before.

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Looking closer I have noticed the same tables on a Very a/c but no amounts showing. I didn't want a credit a/c but couldn't see how to check out without opening one at the time. Out of pure idleness I have used it occasionally - e g can't be bothered to walk across a room to get a bank card out of a handbag so there should be amounts showing on there but there aren't.

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