Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Should I clear my debt


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2242 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello

 

After a period of ill health I am finally back to work.

 

I checked my credit history which is so shocking.

 

i have 1 x default June 2016 for £5K (company offering to settle for 2.5 K - should I settle and what difference will it make).

 

I have four missed payments on my credit card and its maxed to £3500

- again should I pay and clear the whole bill now and request they remove the missed payments from my account?

how do I convince them to do this as a gesture of good will?

 

I have also got a 3 x missed payments for a phone Three

- I closed the account and genuinely dont know why they are marking this against my file

- again should I just pay this and request they remove the marks as a gesture of good will?

 

My parents have offered me money to clear all of the above debts.

Will doing so improve my credit score?

and how quick will that happen?

I am hoping to get a morgage in the next couple of years.

 

Many thanks

Edited by dx100uk
spacing
Link to post
Share on other sites

does not matter if you clear them now the defaults will stay for 6 years .

 

I would do yourself a income and expenditure sheet and make a offer after doing all your prioirity debts and that's what you pay them But only if they freeze all interest and charges otherwise just pay them £1 a month

Link to post
Share on other sites

There is no point in paying back any of the debts or just not paying back the defaulted one?

 

Is your advice to repay credit card and the Three phone bill (I really dont believe I owe this money).

 

It seems mad that they would rather punish you then accept their money in a win win suitaution for all concerned!

 

Also, can anyone please advise what the process a company should go through before regestering a default againt you?

Link to post
Share on other sites

name names

what does your credit file say?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

ok there is two ways your credit file can be marked AP or default its actually beter to have the default because it drops off after 6 years however with AP they can continue to mark it so you will never get rid of it with out a fight .

 

A the moment if anyone has not frozen interest and charges after you asked for help drop them down to £1 a month and write to them again inclosing a I & E and if they do not freeze charges then just pay them a £1 a month.

 

As for you clearing the ones that have not defaulted its up to you but your credit file has already been marked by them so you would be throwing money away . I was in the same position as you and I told the relative to save their money the files already trashed for 6 years

Link to post
Share on other sites

who are listed as the owner on your credit file aqua/zopa or a DCA?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Zopa for the loan but they have asked CRS to manage it when I spoke with th yesterday.

 

Aqua own the credit card debt, I can clear that bill too but don’t know what to do for the best.

 

The Zopa default is nearly two years old now

Link to post
Share on other sites

YOU NEVER EVER RING A DCA!

they ARE NOT BAILIFFS

and have

ZERO LEGAL POWERS.

 

how old is this aqua card?

is it newday or Halifax [aqua is a brand name.]

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

right so 3 debts

all defaulted?

not much you can do

you might as well burn that money for all the good it will do your credit file

 

the defaults and the whole account falls from your file on the defaults 6th birthday.

regardless to if paid, paying or not.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I have one default and have until Friday before they default me on the other two....

so am I best saving myself from myself!

 

As in pay off the credit card and phone and don’t pay off Zopa?

Because the I have four years of defaults left not 6 if I get new defaults again (hope this makes sense?)

Link to post
Share on other sites

read the default notices

what are the sums they are after and by what dates.

can you scan them up

read upload

 

is the 3 debt charges till end of contract

which the FCA have said are not fair to charge.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I can only see the default notice on my credit report. I have no notice from zopa aprt from it being in my credit file.

They are after the 5K outstanding and every month the file gets market default. They have said I can settle the account for £2.5K in a recent email.

 

Do you want me to scan the Credit report?

 

The Three (mobile) missed payments are really confusing as I had finished the contract and got a new mobile contract with Vodafone. I’m going to phone three tomorrow and find out why payment they are on about but looks like it’s been sold to some debt company as they keep emailing me now

Link to post
Share on other sites

have until Friday before they default me on the other two....

 

then how do you know the above if you've not received default notices threatening to default you?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

They will default me from friday as that’s when month 4 payments are due.

Hope this makes sense?

 

I’ve not had any communication from any one of the companies I have been defaulted.

 

I can see from my credit file I have a default on the Zopa loan, the default was applied after three missed payments (almost two years ago)

 

The credit file has me down for three missed payments each on the Three account and the Aqua credit card account.

Edited by dx100uk
predicive text mistakes patients
Link to post
Share on other sites

I feel you are far too late coming here to try and sort this

if the 4th payments are imminently due.

 

they will already be in the system to register the defaults.

 

you could directly approach each original creditor offering a lump sum [don't say how much] on the sole understanding that they REMOVED totally the account from you credit file and would they be open to doing this as a gesture of goodwill as you have been a good customer to date and you wish to better you and your families life shortly with a mortgage but wont be able to if the negative info exists on file.

 

now we have the full story your 1st post makes sence

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...