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    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
    • In the SAR, I received the original application, lots of computer print outs, yearly statements from 2013 and the new emails regarding my complaint. They sent me a £50 cheque after I chased them for the SAR after the 30 days. They said they was waiting for me to respond to an email (which I never received) before sending the SAR
    • classic P2G. I'm sure dianne and Lesley will pop an email to you at some point.
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Need to open a basic bank account but not allowed?


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So here's a brief rundown of my situation.

 

I have a large loan with RBS, and was paying it off fine until about 8 months ago when I got into serious financial difficulty.

RBS helped for a short time reducing my payments to just £1 per month for three months but of course still adding interest at £200 per month...which by the way they said they would not do but that's another story.

 

My circumstances didn't improve and I have spent the last 5 months trying to reach an agreement with them.

 

Eventually they agreed to accept a token payment of £1 per month and stop all interest and charges.

However they also said in order to do that they would make my accounts "non-operational" and that I should return my debit card and see other banking facilities elsewhere.

 

Fair enough but of course I need at least a basic account for money to go in and out of.

 

I looked at Nationwide as their basic account seems to do everything I need however it seems that it is only available to bankrupts and/or people who do not already have another UK account.

 

This leaves me with a problem because "technically" I no longer have a functioning UK account but it still "exists" if you see what I mean?

 

I can't proceed with the online application if I answer yes to the question "do you have another UK account". If I answer no..would I be lying?

 

I can't apply for the normal account because my credit rating is as low as it can possibly be right now so not only would it be an extra search on my file but I would be refused.

 

Maybe I should just answer "no" to that question about other accounts. Just wanted to see what others experiences are.

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co-op - post office

lots of online ones available

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Most banks do a basic account :)

Lloyds Group - Halifax :)

NAtionwide are good too - You can have one with them :p

 

Just go ahead and apply... But dont apply too much...

 

We could do with some help from you.

 

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Alternatively, some credit unions offer basic current accounts. But do make sure to read the terms & conditions as the ones I looked at charge a monthly fee and charges for certain types of transactions.

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Thanks for the replies everyone.

 

The reason I looked at Nationwide for their 'FexBasic' account is because apart from no overdraft and no monthly fee it gives you pretty much the same facilities as their standard account.

 

I went ahead and applied and was accepted.

I didn't actually need to worry about saying I had no other UK account because during the application process it asks you to confirm that you either do not have another uk account or that your existing bank have informed you they will be closing your account.

 

So all good. Might be useful info for anyone else thinking of applying :)

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any account with no credit should be acceptable regardless if all the id checks etc are ok.

coop, barclays, nationwide, etc

some banks may check credit first to see if applicable and then offer more, but if insist on just a basic then all shld be ok. banks are required to offer at least a basic.

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I understand that there is generally an obligation for a bank to provide a basic account to any potential customer in the absence of certain reasons such as fraud.

 

If a bank refused to provide you with a basic account then I would be thinking about making a complaint to the ombudsman. I will do this especially in the case of RBS who apparently have frozen your accounts and refuse to give you any other banking facilities. Even though you now have an account with the Nationwide, I would be tempted to make the RBS complaint just for the exercise. It wouldn't cost you anything.

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You might find this link useful. It is a different type of account, but you still get issued a sortcode, account number and debit card to access your money. There is no credit check.

 

https://www.thechangeaccount.com/community/

We could do with some help from you.

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All banks are required to offer a basic account but they don't usually advertise the fact. They make no money off these accounts because there is no monthly charge and no overdraft facility. However much like car insurance a bank account these days is almost a necessity. How would you get your salary paid without a bank account for example? So if they are a necessity for modern life then we should not have to go hunting around for these accounts and they should be advertised up front the same as any other account.

 

thanks for the help and suggestions. Will post back if there are any problems with Nationwide but looking good so far.

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