I’m a person who receives benefits so I have little money.

I’ve had lots of bank charges from NatWest, especially recently and I’ve put in two complaints and got nowhere.

For starters I received an unpaid transaction fee of £8 last months as well as an unarranged overdraft fee of £24.

Yesterday, I was charged another £8 for an unpaid transaction fee, as well as an unarranged overdraft fee of £72.

These charges are ridiculous and such a high amount,

I’ve requested all bank charges on my account in the last six years to be refunded,

but I certainly want these few charges in the last month or so to be refunded as they have caused me severe financial hardship and has eaten into my housing benefit, given I have to contribute towards my rent, it’s now made me skint after £80 of charges yesterday.

Anything I can do to get these reversed?

Any help would be much appreciated.

Thank you.

I forgot to add that I cancelled a direct debit and NatWest allowed the company to try and take the money and it showed as going out but then showed up as bounced and I’ve been charged for that but apart from that, I’ve only been in minus once for a few days so these charges are extortionate.

get you income out of their hands open a parachute account.

then you'll be in a much stronger position over the charges.

But is there anything I can do about the charges? I need the recent ones refunding due to the position it’s put me in.

very much doubt it

you should have bailed out long ago.

you could try our hardship letter

Please advise me on the hardship letter thank you.

Please advise me on the hardship letter thank you.

It's a letter outlining your in financial hardship and want them to help you....it's in the library above.

Have you opened another bank account yet?

Hi

Also have a wee read of this CAG link on Overdraft and CMA Banking Rules change: https://www.consumeractiongroup.co.uk/forum/showthread.php?484671-New-overdraft-alerts-as-CMA-banking-rules-come-into-force-2nd-Feb-2018(2-Viewing)-nbsp