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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Lowell and my other Shop Direct Debt


hellsbelle
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Some of you may remember me from a short while back having been pestered by Lowell portfolio for an old shop direct debt,

I had two at the time they were chasing but they only pursued one to court process,

but they ended up cancelling proceedings.

 

As expected, they are back chasing debt no2.

It’s only started in the last few weeks with late night calls (I never answer but googled the number) and today I’ve had a letter.

 

It states “as the new owner of your account...” etc but they arent the new owners?

They have been aware of this debt for some years and it still quotes the same account number reference?

 

Do I just sent shop direct an SAR? (I think that’s the right term) and see what they have first?

 

Many thanks :)

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Thread moved to the appropriate forum....

 

 

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Andy

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yes SAR

ignore lowells for now unless they've sent a Pre action Protocol Letter Of Claim

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 5 months later...

Just a quick update with this -

I sent off an SAR ans received my info back 6 weeks after.

Some of the font on the prints is incredibly difficult to read as it’s so small/blurry.

What do I do next?

Had a letter from Lowell today offering a 30% discount.

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if lowells are offering a discount they know somethings up with it then..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

pers id scan everything and keep a log of the harassment calls over the phone if you can

 

IF they are possibly looking at court

thet must send you a letter of claim and the pack that goes with it.

 

when did you last pay this?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The default date was Feb 2015, I’ve not made any payments since the default date.

 

I’ve got all my documentation together, they haven’t sent me an awful lot just a handful of discount offers if I agree to pay etc and then this pre legal assessment letter.

 

As mentioned above, I received my SAR back from shop direct with a refunded cheque.

I’ve skimmed through this but a lot of it is very difficult to read as the writing is so small and blurry.

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oh lots of discount letters

always a good sign

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 6 months later...

Just had a quick check on my credit report and noticed Lowell have done a credit search on me this week, it just says purpose AF. Is this normal for them to do? I don’t recall them doing this before. They’ve slowed down on the calls, last letter I had they offered me another 30% off the debt etc. 

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doesn't show to anyone.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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