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    • Update 15th March the eviction notice period expired, and I paid my next month rent along with sending them the message discussed above. After a short while they just emailed me back this dry phrase "Thank you for your email." In two weeks' time I'm gonna need to pay the rent again, and I have such a feeling that shortly after that date the contracts will be exchanged and all the payments will be made.  Now my main concern is, if possible, not to end up paying rent after I move out.  
    • they cant 'take away' anything, what ever makes you believe that?  dx  
    • The text on the N1SDT Claim Form 1.The claim is for breaching the terms and conditions set on private land. 2. The defendant's vehicle, NumberPlate, was identified in the Leeds Bradford Airport Roadways on the 28/07/2023 in breach of the advertised terms and conditions; namely Stopping in a zone where stopping is prohibited 3.At all material times the Defendant was the registered keeper and/or driver. 4. The terms and conditions upon  entering private land were clearly displayed at the entrance and in prominent locations 5. The sign was the offer and the act of entering private land was the acceptance of the offer hereby entering into a contract by conduct. 6.The signs specifically detail the terms and conditions and the consequences of failure to comply,  namely a parking charge notice will be issued, and the Defendant has failed to settle the outstanding liability. 7.The claimant seeks the recovery of the parking charge notice, contractual costs and interest.   This is what I am thinking of for the wording of my defence The Defendant contends that the particulars of claim are vague and are generic in nature which fails to comply with CPR 16.4. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is denied. It is denied that the Defendant ever entered into a contract to breach any terms and conditions of the stated private land. 2. Paragraph 2 and 4 are denied. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was only contracted to provide car park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. 3. It is admitted that Defendant is the recorded keeper of the vehicle. 4.  Paragraph 6 is denied the claimant has yet to evidence that their contract with the landowner supersedes  Leeds Bradford airport byelaws. Further it is denied that the Claimant’s signage is capable of creating a legally binding contract. 5. Paragraph 7 is denied, there are no contractual costs and interest cannot be accrued on a speculative charge.   I'm not sure whether point 4 is correct as I think this side road is not covered by byelaws? Any other suggestions/corrections would be appreciated.
    • Dear EVRi parcelnet LTD t/a evri   evri parcelnet isnt a thing also you say defendant's response which is a bit of a weird format.   Something like   Dear EVRi, Claim no xxxx In your defence you said you could not access tracking. Please see attached receipt and label Regards
    • Welcome to the Forum I have moved your topic to the appropriate forum  Residential and Commercial lettings/Freehold issues Please continue to post here.   Andy
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Problems With Virgin


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Virgin Media.

 

Anyone had this problem ?.

Been with them for 20 yrs since they were NTL.

 

Was a good package for several years,

then each year the cost has risen and risen.

 

We all know they're giving the 'good' deals to their new customers and people like myself are paying more than double for the same services/packages.

 

last June 2017, I rang them to 'haggle ' and try to get a reduction on my monthly bills.

I was offered a deal of £6 per month off, for 12 months.

Better than nothing I thought.

 

They even sent me a new contract (shock, horror) stating how much it would be each month.

Don't think I've had a contract from them for about 15 yrs.

 

sure enough, in July and August the agreed £6 off was honoured.

Then end of Aug I received the generic type letter they send to everyone stating that my monthly bill would increase by £3.99 per month from November 2017. Hang on I thought, I'm supposed to have a fixed price agreement until July 2018 ?.

At that point I'd only had the agreed 'deal ' for 2 months (4 months by November).

 

I rang them.

Got a foreign gent and I explained the above to him.

He did a lot of woffling, some of which I couldn't understand and was saying he couldn't do anything about the price rise.

BUT I said, I have a contract in front of me from Virgin stating the fixed price I'd been offered.

Well then he had to put me on hold to 'consult' with 'someone '.

 

He then came back and said that I WOULD still get my fixed, agreed rate and it would show that on the November bill.

November comes and, you've guessed it, they'd increased my bill by £3.99 !.

 

To cut this short,

I rang them 3 more times about this over several weeks and had 3 different 'customer services ' (that's a laugh)

staff tell me initially in barely deciperable English, that they couldn't 'do anything about it' (no proper explanation why)

but then when I stated that they had sent me a contract and that if it was the other way around and I broke MY contract with THEM, they would be penalizing me, so were they going to honour this contract or not ?.

 

They each then had to put me on hold so that they could 'speak to someone ', then came back on the phone and told me that yes, they would honour the contract and that they would start giving me the £6 per month reduction starting again on the December bill (2017) up until July of 2018 (I'd already had July, Aug, Sept, Oct) so was due another 8 mths. Great I think, all sorted.

Nooo...not sorted, December bill had the £3.99 rise added and now so has the January bill.

 

How many times do I have to ring this company in order for their incompetent staff to get this right and sort it out !.

And I'm not the only one this sort of thing is happening to, judging by the Virgin Media Facebook page which I had a look at some days ago to discover that they are doing similar things to other customers all over the country.

 

There were SO many people posting on there, some were brand new customers who had been offered a package, price agreed on, had the equipment installed, (phone line, Tv box,Broadband) and then they were getting overcharged each month, ringing Virgin, getting incompetent staff saying they'd sort it out, it would be correct on the next bill plus a refund on charges and of course, the customers weren't getting these and were doing same as me, ringing Virgin over and over, but the billing never getting sorted out l.

 

BUT if you attempt to terminate your services with them, they start quoting the terms of the verbal 'contract' you have with them and saying they will charge you for breaking your contract !!! (that's the verbal contract you didn't know existed !)

They are unbelievable.

 

I love the Tivo box I have, the phone and broadband are satisfactory, but their 'customer service ' is the worst I've ever come across and I worked in this field and was a trainer some years ago.

 

You simply cannot get any sense out of the and they tell you the same thing over and over and never actually DO the thing you've contacted them for.

 

SO, does anyone know HOW I can get them to adhere to the contract I have with them, short of me contacting the Financial Ombudsman or reporting them to Trading Standards ??.

Any help much appreciated.

 

When I first joined Virgin Media (it was NTL then) many years ago, I'd agreed on a package and what it would cost each month.

 

I got the first bill-they'd overcharged me, it was NOT the price I had agreed on, so I rang them.

 

I spent ages on the phone whilst the Customer Service person 'sorted it out'.

She agreed the bill was incorrect and would be put right by the next bill and I'd get a refund for the money THEY owed ME.

That didn't happen.

 

To cut a long story short, this went on for 4 months, each month I was overcharged and each month I was ringing them to sort it out, felt like it was taking over my life !.

 

Finally on the 5th month it had been sorted, I'd obviously got someone by that time who knew why what they were doing.

But one of their staff told me at the time that they (Customer Service staff) don't have access at all to the billing side of things, so they have to email that dept.

 

Each time I had rang, the person who was 'sorting it out' had simply emailed the billing dept and the staff at the billing dept were the ones not sorting it, or not reading the emails !.

 

I don't know if this is still the case now as my problem with billing was several years ago.

 

If you read my current post about VM, you will see that I am having problems with them yet again regarding billing.

 

Their 'customer service ' is terrible, especially if you're trying to sort out a billing problem !.

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Their 'customer service ' is terrible, especially if you're trying to sort out a billing problem !. See my own post.

 

The only thing that works with VM is to phone to cancel and get through to their retentions staff to run through all of the issues you have had. The retentions staff have much more authority to deal with account issues. They can even write off amounts.

We could do with some help from you.

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own thread created

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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