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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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NCP ANPR PCN - Hillingdon LU Station - Wrong Reg entered?


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Hi,

 

I am currently dealing with a PCN issued as a result of parking at Hillingdon Station. London.

 

I parked there in the afternoon of 13th Oct, paid cash into a ticketless machine and headed into London for a night out.

 

I received a PCN a week or so later with an ANPR image showing me leaving the car park a few seconds after midnight.

 

I originally assumed that it was because the ticket ran out at midnight, but when I appealed it seems not.

NCP asked for evidence of payment which can not give due to it being ticketless.

 

A further appeal was delayed to a lost email

when I found this I appealed again confirming that i had paid cash and the reply was that there was no record of my Reg No on their system. I have appealed again, but no reply as yet.

 

I have since received a letter from ZZPS with a request for £160.

I emailed them reporting that my appeal was continuing to which they offered me a 7 day postponement, but I have since received a further letter from ZZPS.

 

Any advice would be gratefully received.

 

------------------------------------------------------------------------------------------------

1 Date of the infringement 14 Oct 17

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 20 Oct 2017

 

3 Date received No record, but definitely within 14 days.

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No

 

5 Is there any photographic evidence of the event? ANPR of car leaving the car park

 

6 Have you appealed? {y/n?] post up your appeal] Yes. Online only so no record.

7. Have you had a response? [Y/N?] post it up Yes. Email below

08 November 2017

 

Dear Mr XXXXXX,

 

Re: xxxxxx issued at Hillingdon LU Stn (ANPR) on 14 October 2017

 

Thank you for your recent correspondence regarding the above notice number.

In order to consider your appeal, we require further evidence.

Please provide us with proof of payment for the date in question so that we can search for the payment on our audit system.

To prevent this case from progressing further please provide the above requested evidence within 14 days from the date of this letter.

Please send the requested evidence to:

National Car Parks Limited,

Notice Processing,

PO Box 839,

Northampton,

NN4 4AL.

If you do not provide the requested evidence, the case will continue to progress.

 

Yours sincerely,

Notice Processing Team

National Car Parks

---------------------------------------------------------------------------

11 January 2018

 

Dear Mr XXXXX,

 

Re: xxxxxxxxx issued at Hillingdon LU Stn (ANPR) on 20 October 2017 to vehicle with registration mark .....

 

Thank you for your recent correspondence regarding the above notice number.

 

Having checked the payment system, there are no payments that match to the above contraventions parking session. Please be aware, parking sessions at this location expire at 04:30, not midnight.

 

Please be advised that your case has now been passed over to our Debt Collection agent, ZZPS. We are unable to assess any appeal at this stage, and we will be unable to enter in to further correspondence with you. For further information and payments please phone ZZPS on the following number, 01932 918 916.

 

Yours sincerely,

 

Notice Processing Team

National Car Parks

 

7 Who is the parking company? NCP

 

8. Where exactly [carpark name and town] Hillingdon Underground Station Car Park, London

 

For either option, does it say which appeals body they operate under. No, just a reference to POPLA.

 

If you have received any other correspondence, please mention it here

 

Received a debt letter from ZZPS 29 Dec 2017.

Emailed them and stated that I was appealing to NCP.

Second ZZPS letter recived 15 JAn 2018.

 

Have further appealded to NCP but no response.

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Was this one of those machines where you have to type in your registration number? And if so, does your registration number contain a 0 or an O? That's quite a common one that these bandits try (not just NCP).

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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wrong reg input

so not your problem

 

its also LU [TFL] property so their byelaws over ride stupid NCP and their useless ANPR systems

 

plenty of NCP LU threads here already

 

i'd be ignoring them now.

unless you get a letter of claim or a claimform

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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we have seen NCP lose a court claim at this car park so I doubt they want to try their luck again, hence the threatograms form the powerless dca. Ignore these and in future never appeal a tickt before you take advice on what to say, how you phrase things is critical..

 

Thanks for the advice. Point noted.

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  • 3 weeks later...
I have now had a letter from QDR Solicitors.

 

Is this some kind of letter before action or the usual garbage full of "if", "could", "may" and "might"?

 

Out of interest, who do they claim to be "instructed by"?

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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scan ignore bin

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

Hi

 

I received a second letter from QDR Solicitors today. Much the same as the previous one wit lot's of "if's and may's". How should I responds to this ?

 

Cheers

 

Mike

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If it's just another "if, may & might" letter, keep it on file but do not respond. Let them continue to waste their money.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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NCP will now have to think about whether they want to chuck a lot more money at this or just slink away. Impossible to say which but if you get another letter it will be worth posting it up here so we can suggest what to say if anything.

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  • 5 months later...

keep everything or scan it

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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