Hi everybody,

Today i received an interesting email,

telling me that i owe money to lifestyle gym.

Unfortunately i don't have my contract to hand as this was 3 to 4 years ago!

I'm sure i never took out a contract of any such, but i don't have nothing to back it up.

Not received any emails prior to this one either.

just looking on best way to deal with the current situation.

Wonder why after all this time they have now decided to chase me if i do indeed owe them money?

(actual email copy and paste below)

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Dear Miss xxxx

URGENT - PLEASE CONTACT US IMMEDIATELY UPON RECEIPT OF THIS LETTER

Re: CRS Ref No: xxxxxx

Lifestyle Fitness Ref. No: xxxxxxx

Following attempts to resolve your outstanding balance with Lifestyle Fitness, we have now discovered that you

have moved to the above address.

A charge of £36.00 has been added for tracing you. Your balance is now £309.26.

1. You contact us on 01444 449 165 to either settle £ 309.26 by Credit/Debit card or set up an acceptable instalment plan with us. Our office is open between 9am and 5pm Monday to Friday.

2. You send us a cheque/postal order/bankers draft for £309.26, payable to Credit Resolution Services and sent to 2nd Floor Rockwood House, 9-17 Perrymount Road, Haywards Heath, West Sussex, RH16 3TW.

Please ensure a payment is made on your account within the next 7 days in order to avoid further action being taken

against you.

Yours sincerely

For Credit Resolution Services

Rob Avery

Collections Manager

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Any advice would be appreciated

ignore totally

Can they affect my credit score as i'm literally just about to go for a mortgage and any defaults on my credit or ccjs would be devastating.

Cheers

nope nothing

zero powers

zero anyone can do to you at all.

go read a few threads here and you'll get the idea

Ha ha ha, CRS, what a bunch of wasters!

Definitely IGNORE, do NOT even attempt to correspond with them, they're a desperate outfit chasing unicorns!

Hi GD and welcome to CAG

Don't reply to the email at all (or have done so already ?).

Can you tell us :-

1. When you joined the gym.

2. What sort of m/ship agreement - rolling monthly or minimum 12 month.

3. When did you cancel.

4. Did you cancel by letter, email, phone or in person.

5. Do you know if Harlands/CRS have your current address.

This will NOT affect your credit rating at all and you shouldn't contact Harlands/CRS at all unless we tell you.

Keep a log of all calls, text msgs, letters and emails in case a formal complaint is needed.