Hi

My friend who lives over road went to local esso and got a pcn in the post for parking at the garage for 3Hrs 27 mins 37 secs to buy a newspaper!!!

I have proof on my cctv (reg not readable) of him leaving at 06:37am and returning at 06:54am

Is it best to just ignore it or send them a letter telling them where to go or see them in court as I would be willing to witness that fact that I know it was him that came home and parked opposite.

I could save 2 weeks of footage of his 2 cars parked at home and photo evidence of me walking over and taking a picture on my cctv?

Many thanks, Andy

we will need to know who issued the demand,

what the date of the event was

, the date the letter was sent

, the date he got the letter etc and

whether it includes any photographic evidence.

You should read up un " double dipping" as well

Dont respond until we have seen the who and what.

please complete this:

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

1) 3Jan18

2) 10Jan18

3) 13Jan18

4)Y

5)only reg plate(not car)

6)N

7)Euro Car Parks

8)MRH Esso Petrol Station , Horley, Surrey

ECP is a member of BPO

So ANPR capture

Double dipping

System not up to required stds

So can we ignore or say see you in court, got leave and return on cctv?

its called double dipping

he must of visited twice

this has captures the first in and the last out.

geddit?

No just one visit

left home at 0637 and got back home at 0654

urgh

so how are they making that 3hrs?

in out photos?

No idea? He lives over the road from me so we checked out the time he left and came back on my cctv. He never went back.

Its just a pic of reg plate.

then they cant prove in /out time...

In their letter is shows 2 pics of reg plate and entry 03?01?2018 06:47:02 EXIT 03/01/2018 10:14:35

I have saved cctv but reg not clear in dark but saved it as it gets light, now saving on camera to save date stamp.

that's what I asked in/out photos

scan up the NTK as the guide asks please

read upload

..

New blanked letter.pdf

that's from euro car parks

whats that got to do with an esso garage?

dx

Esso also have their own CCTV on that site to identify drive-offs. Might be interesting to have a chat with the manager to see what their footage shows. Not altogether necessary to see off the case with Euro Car Parks, but it might just kill it stone dead at an early stage. Get the Manager to burn the footage to CD to preserve it as evidence for potential legal action and you might not even have to pay a fee

On the assumption it would be pitch black at that time in the morning, can you tell if the second image it taken in the dark? It's obviously not dark at the time they suggest.

The other possible thought if he did not go back, the plates could be cloned and their double dip has picked up another car, if he is planning to go back I would ask to see the video at the later time, that might tell a better story

On the letter the photo of the reg plate has a dark background in bright sunshine on a silver car!

Is it good enough that the driver was clearly at home and walked over to drop the paper off next door then round to us as clear as day on my cctv at 09:01 ???

you are getting too involved in the detail.

All of this is useful and should be collated for later on but for now all he has to do is simply respond saying

There has been no breach of contract,

my vehicle was provably elsewhere between those hours you claim it was parked at the location (name site)

I therefore put it to "strict proof" that it was there for the time you claim or I am minded to sue you damages for your breach of the Data Protection Act for obtaining my keeper details without reasonable cause as per VCS V Philip, Liverpool CC dec 2016

They will probably tell him that their world is perfect so they dont accept his appeal but that only further damages their case later.

They will have to give him a POPLA code and although POPLA are pretty shabby I doubt id ECP really want to be called out for this so I expect they will drop the matter.

When he gets a response to his "prove it" letter we can help with the POPLA appeal.

In the meanwhile can you get him to get some photographs of the gararge and look particularly at the entrance/exits where the cameras are to see if their are other ways in and out that either avoid the cameras or possibly allow a high sided vehicle like a van obscure the cameras so some events get missed.

OK thanks, I will do the letter for him and take some pics, I asked at the garage today about cctv and they were not helpful! But they did say they could email the company....

The letter to ECP only needs to be the brief eff off sort as laid out above,

if they then decide to continue a longer letter will be needed for POPLA

and then some evidence that he has loads of evidence to support his version of events.

In theory the parking co has to prove they have done everything right

but in practice a reverse burden is placed on the motorist,

which is why we dont take these appeals too seriously but they do eat up the parking co's money.

Thanks,

brief letter printed and send in the morning.

Can`t believe you only get 15 mins!

what if you fill up,

check your tyres and munch a sandwich!

Sign quite high up to see from a car.

Will let know of reply.

no such law

Thanks guys and gals

I am pleased to inform you that your appeal has been successful and the notice has been cancelled.

friend very pleased!

ECP reply.pdf

well done everyone

thread title amended

dx

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