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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Welcome finance and ppi claim fscs


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Hi All,

New to CAG so sorry if i've posted in the wrong area.

 

I'm looking for some advice

 

i Took out a Loan with Welcome Finance on the 27th November 2007 for £2000 with interest and PPI came to around £3000 to payback,

 

half way through the Loan i lost my Job and was unable to Pay this loan back,

and as ever "Buried my head in the sand" shamefully and ignored this Debt,

 

i was also alot younger and stupid to even get a loan back then i think it defaulted and remains outstanding.

 

I had a telephone call from a company called the PRA Group the other day saying that they had purchased this debt and the balance was a whopping £4837 so from around £1500 remaining to nearly 5K

 

i was astounded I've had no contact or anything in 10 years!

and i said to the lady on the phone would this not be Statue Barred and she apologised and confirmed it was in fact SB since 1st May 2016,

 

having thought about it i called the WFSL to ask if the loan i had did have PPI and she confirmed it did,

she advised the Debt was sold to a company called Experto Credit in May 2014

 

i never heard anything from this company probably due to the fact of house moves etc,

she advised that if a PPI claim was what i wanted to do i would need to go through FSCS which i called and gave the reference number provided by WF and she would send a claim form in the post.

 

my Question is

having not Paid off the Loan,

the loan being statue barred

and the Debt being sold on to Experto Credit then PRA Group,

 

if i do a claim will i receive the funds to myself or will this go back to the loan,

 

Either way I'm not bothered as i never had so wont miss

but at least something would go back to the loan even though WF unfairly added thousands extra on.

 

any help/advice would be very much appreciated.

 

thank you.

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the debt is still statute barred

 

never phone a DCA

they are not bailiffs

and have

ZERO LEGAL POWERS.

 

they will say anything over the phone to make you cough up and sc@m you.

 

the PPI will come of the loan balance no matter who now owns it

 

pers i'd not even bother.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dx I’ve a question I wonder if you can help me with:

 

2007 Took out the Loan with Welcome Finance

 

Borrowed amount £2000.

Duration: 36 Months

Total Amount to repay: £ 3285.97

Monthly payments of £177.75

 

I then had issues aug 2008

to cut a long story short and they said I could make payments of £44.74 without abandoning or modifying any rights under the agreement,

then couldn’t pay at all,

 

fast forward to 2010

- amount owing £ 4969.74.

 

Where and how do they get this figure from and we’re they able to do this,

Since then no payments made and account was Passed onto Experto credit and then to PRA group.

- Now statue barred.

 

Can this amount be legally allowed over and above what I would have paid in the first place?

 

I’ve since submitted a claim with the FSCS anyway to see about the PPI,

they can at least have something back if they do favour in paying back to welcome

Even though they’ve sold it on and on again.

 

Thanks

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Experto are PRA

So its not been passed around

 

And for PPI reclaims with welcome thru the fscs the debt being sb'd makes no odds

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

An update: received decision letter from FSCS today saying:

 

We will pay you compensation

 

We agree that you have a valid claim against Welcome Financial Services Limited (the Firm) regarding your payment protection insurance.

 

How we worked out your compensation

 

We have calculated your total loss as £1,755.14.

 

You still owe money to the Firm from the loan you took out.

 

We have subtracted the amount of compensation payable from the money you owe to the Firm.

 

Your outstanding loan balance is more than the amount of compensation due, so we can’t pay you any compensation.

 

Although expected I’m please this much was refunded towards said loan, even if I disagree with the figure they say I owe.

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and it doesnt change SB date either.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx, I have still sent an email back to FSCS in response to the decision stating that

 

“Thank you for your email regarding the decision on my complaint regarding PPI I would like to have clarification that as the debt has been sold on and was not part of any chain of loans, i'e the refunded ppi was NOT directly related to the sold loan to Experto Credit how can you offset your PPI refund as they [welcome] no longer hold the rights toward it to do so?”

 

Awaiting their response.

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what do you mean the PPI was not directly related to the sold loan?

 

ofcourse it is!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry DX it read this

 

Thank you for your email regarding the decision on my complaint regarding PPI I would like to have clarification that as the debt has been sold on to Experto Credit how can you offset your PPI refund as they [welcome] no longer hold the rights toward it to do so?

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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