Hi all,

A good friend of mine has received a letter from G24 asking for £100 for stopping at a car park for 199 minutes when the free parking was only for 120 minutes.

Please can I ask what he should do?

So far, his other half wants to pay it to 'get it out of the way' but, fair play to him, he is holding firm until he gets advice....so here I am

Please help if you can.....

can you complete this please:

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

Apologies. I now have done.

Hi all,

A good friend of mine has received a lettericon from G24 asking for £100 for stopping at a car park for 199 minutes when the free parking was only for 120 minutes.

Please can I ask what he should do?

So far, his other half wants to pay it to 'get it out of the way' but, fair play to him, he is holding firm until he gets advice....so here I am

urh?

didn't ask you to start a new thread in another forum

can you please answer the questions in that link

and copy/paste the Q and you answers here please..

Apologies, I clicked on your link, seen this: 'If this is a PENALTY charge notice , please click HERE', did so and it took me to a new sub-forum so I posted there?

1 Date of the infringement

27 Dec 2017

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]

3 Jan 2018

3 Date received

5 Jan 2017

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?]

Not specifically section 4, just 'The Protections of Freedoms Act 2012'

5 Is there any photographic evidence of the event?

Yes

6 Have you appealed? {y/n?] post up your appeal]

No

Have you had a response? [Y/N?] post it up

N/A

7 Who is the parking company?

G24

8. Where exactly [carpark name and town]

Toys R' Us, Meole Brace Retail Park, Hereford Road, Shrewsbury SY3 9NB

For either option, does it say which appeals body they operate under.

Appeals: IAS

For complaints: IPC

as the trade association these lot belong to is the IPC it isnt worth appealing

the easiest way to fight this is to look at the offer made by the signage.

For that we need to see it

get them to take pictures and also tell us exactly what the claim is for.

Ideally post up the NTK with personal details redacted so name address car reg their bard codes etc removed.

Now many parking co's get the wording of the NTK wrong or even fail to name the land the event supposedly happened at so lots of scope to pick holes.

Another thing that would be useful would be to ask the local council planning dept if there was any time limit for customer parking on the planning application or consent.

Many of these retail developments have that stipulated so no parking co or even the landowner can change it without going back to the council and putting in another planning application.

Hi

What a site! Three different parking companies work at the site. UKPC, Horizon and G24. I cannot zoom into the pictures of the signs at the store so a return trip is needed to get some close ups of the signs.

A little thinking outside of the box here. The signs say 'Customer Parking Only' What would happen if he wasn't an actual customer. Would he then be a trespasser??

Ok, as the trade association these lot belong to is the IPC it isnt worth appealing so the easiest way to fight this is to look at the offer made by the signage. For that we need to see it so get them to take pictures and also tell us exactly what the claim is for. Ideally post up the NTK with personal details redacted so name address car reg their bard codes etc removed. Now many parking co's get the wording of the NTK wrong or even fail to name the land the event supposedly happened at so lots of scope to pick holes.

Another thing that would be useful would be to ask the local council planning dept if there was any time limit for customer parking on the planning application or consent. Many of these retail developments have that stipulated so no parking co or even the landowner can change it without going back to the council and putting in another planning application.

Brilliant stuff, thank you.

Just to clarify, then you say ‘get them to take pictures’, you and obviously mean my friend to take pictures of the sign?

Update: it’s 25 miles away from where I live but I just happen to be passing there tomorrow. Any other photos I need to take whilst I’m there, such as wider area, etc?

Photos of the wording on the signs and then photos of the sign positions in relation to the site - can they be seen before entering etc.

Was it a windscreen notice or a camera capture?

Ideally, pictures from the road showing any (and all) entrance signage, from different angles, and if you can, some kind of 'drivers eye view' would be very useful.

Then have a wander around the car park taking pictures of all signage that's dotted around the car park. With close-ups so that we can zoom in and read all the text.

You can almost guarantee that if multiple parking companies are operating on the site, the signage is going to be confusing to the extreme, and this can only serve to help your case.

Just brilliant!!!

In reply - it was a letter through the post.

Are you the same person as the OP, craigten, Buel?

HB

Having had a look at the site on Google street view (although I don't know when those images were taken)... All of the signage I can make out relates to UKPC. So I can't quite work out how G24 come in to it.

Also, it's free parking, so why are there "Ringo, pay to park" signs all over the place?

UKPC are BPA (AOS) members, and G24 IPC (AOS) members. So there's a real 'hotch-potch' of problems with this site that only clear, up to date images can sort out.

If the signage is still the same, I don't think that there's going to be too much problem with beating these clowns at their own game.

Thank you all, I will take pics shortly....I can't wait )

Are you the same person as the OP, craigten, Buel?

 

HB

Apologies, THIS is me, I used my wife's account yesterday

Thank you for clarifying.

HB

Is the scan of the edited letter showing to you guys? It's not for me....

Which post is it in, craigten?

HB

I'll try again...

https://ibb.co/hDWE96

Having had a look at the site on Google street view (although I don't know when those images were taken)... All of the signage I can make out relates to UKPC. So I can't quite work out how G24 come in to it.

 

Also, it's free parking, so why are there "Ringo, pay to park" signs all over the place?

 

UKPC are BPA (AOS) members, and G24 IPC (AOS) members. So there's a real 'hotch-potch' of problems with this site that only clear, up to date images can sort out.

 

If the signage is still the same, I don't think that there's going to be too much problem with beating these clowns at their own game.

See post 8 above

can you pop that scan up as a PDF please

read upload

its too blurred.

the NTK fails to carry a proper address for the service of legal documents so it isnt POFA compliant.

A PO box number doesnt cut the mustard.

I also note that they are quite specific about the land

so this indicates they have a contract with toys r us,

who may well not be the landowner,

just an occupier,

who have less rights to allow parking cos to ply their trade on the site.

I agree with dragonfly and others,

the signage on google is most confusing and not an offer of a contract with anyone as far as can be determined by the sign at the entrance

so unfortunately pictures will be needed to sort out the mess.

It is a good idea to photograph all of the signs you see not only within this car park but anywhere on the retail development.

Reason for this is if the land is owned by a large developer and each car park is parcelled off with a certain store

then the contracts the parking co's have will still have to be with the developer

then we can show that for example 3 arrangements were made between different parties

how is the customer expected to know who has any rights and where these rights extend to in terms of both the land covered and the permission between the different parties.

ou can only be bound by a contarct if it is clear from the outrset what you are entering into so introduce this amount of fog and a judge will side with you.

See post 8 above

I get that... The point that I was trying to make (probably badly) is that you have to pass numerous UKPC signs (on the roadways) before you enter in to any of the car parks which may or may not be "controlled" by A.N.Other bunch of halfwits.

Who's contract are you accepting?

I think I've done it?

CPCN.pdf