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    • Thank you both, I will make those changes. I have also downloaded the compensation list to add to the evidence and complete the protection bit off their website.  I am going to court next Thursday to deliver the bundle; I will confirm this on Tuesday. I have been to court a few times to represent the military when a soldier is in court, but I will be going. Thank you for all the additional advice. Once I have the whole bundle, I will email it to the admin email. Ill be honest, this is not about the money for me, I do not mind losing that, so I will not be signing a confidentiality agreement.   You guys are amazing
    • Actually there wasn't a massive amount of work to do on the WS.  The "meat" was there because of the great work you'd already done. Here is a version which I think is nigh-on finished. However, with Easter there are a few days for the other regulars to suggest tweaks. Defendant WS.pdf
    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer via phone. This part has now failed, as confirmed by the manufacturers who sent out their engineer FOC. This engineer installed a replacement part, our machine came back to life, but sadly they had to remove this part used for testing as "we would be charged for it" otherwise and reinstalled the old faulty board. The retailer are refusing to replace this part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Also, does anyone have any other decent contact details for Hotpoint (or the Whirlpool group)? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nationwide Loan/ARC DCA


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Morning CAG members,

 

Wonder if you could give some advice please. I split from my wife last year and took all the debt in my name with me (which was roughly half) - unfortunately I wasn't able to keep up on any repayments as I'm not on a massive salary and now have to rent privately and pay all bills from one wage now.

 

I explained everything to my creditors and so far so good. However, I received a letter from Nationwide in regards my loan which stated;

 

"We recently identified an issue with some of our arrears statement" goes on to apologise for their error and says "in light of this error we will not pursue court proceedings to recover this debt"

 

Further on it then asks if I want a "Notice of Correction" added which states that "Please note that this default relates to an agreement which the creditor considers to be unenforceable."

 

Should I get this added to my credit file and due to my financial situation can I stop paying this?

 

They've passed this onto ARC who have been sending me letter and called my place of work and recently sent me an income/outcome form to see what I can afford to pay. I informed them that i had a letter saying this loan was unenforceable and no legal proceedings will be pursued.

 

They informed me that no legal action will be taken but they've been asked to collect payments by Nationwide.

 

End of the day, do i have to do as ARC require, or can I just ignore this debt? If I can it would help me greatly as this is my biggest debt and am currently off my work with mental health issues.

 

Thanks in advance for any advice.

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YES add that to your credit file AND STOP paying them.

 

You can completely ignore ARC, however, lodge a formal complaint with the FCA regarding their use of intimidation calling your place of work.

 

IF they are so dumb as to continue with this intimidation then you will seek financial recourse off them.

 

Keep a diary of events regarding everything, if you send them any correspondence then obtain ''proof of posting'' which is free from the PO counter.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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