went with option 2 - I will keep you posted.

Exercise for Less have not responded back with my previous email.

However, this morning, i got an email from Harland stating the following:

We refer to our previous letter and note that you have not contacted us. You have now incurred a further £ 25.00

charge and are £ 73.98 in arrears.

Under your Membership Agreement, you have promised to pay this debt. If you continue to refuse to honour that

commitment, we will have no option but to take further steps to collect the outstanding balance.

We want to help you resolve this situation but you must call us. Ignoring our letters is only resulting in further charges

being added.

Please call the HARLANDS HELPLINE on 01444 449033 to clear your arrears by Debit/Credit Card and

reinstate your Direct Debit. If you are unable to clear your arrears in full then we may be able to help you but

you must call us to discuss this.

If you do not contact us by 11th February 2018 your balance of £ 145.92 will be passed to a Debt Recovery company

who will add their fees to your account.

Our telephone lines are open 8.00am to 8.00pm Monday to Friday and 09:00am to 12:00 on Saturday. We look

forward to receiving your call.

Yours sincerely

-----------------------------------------------------------------------------------------------------------------------------------------

Shall I ignore this and wait for a reply back from X4L.

ofcourse

you should also bounce that email back and block them

ofcourse

you should also bounce that email back and block them

Hi,

Can you provide me with a link or software that I need to bounce back their email please?

I have tried to download block sender - under chrome addon, I'm not having any luck with that addon.

should already be on your providers web interface were you read email online

Hi Kosh,

Whether you block the emails or just ignore them, it doesn't matter. What system do you use to receive and send emails.

Do nothing until you get a written reply from X4Less.

Keep a log of all contact attempts from Harlands/CRS in case a harassment complaint is needed.

Hi guys,

I have yet to receive an officially repsonse back from X4L after the email which i sent.

Today, I received an email not from Harland but from a company called CRS, debt collection service.

I don't know how to attach an image - it's asking me for a weblink.

It states the following:

We've been employed by Xercise 4 Less as your membership in arrears.

As a result of this, our fees totaling #66.50 have been added. Therefore, your account balance now stands at #212.42.

....

Yours sincerely

For Credit Resolution Services

Nick Bright

Depty Collections Manager

Please advise? Thanks.,

Yes ignore

already explained in post 14.

Coolio - Sorry guys I will just ignore the mail from now on lol.

Thank you for your help guys )

Hi Kosh,

You need to read more threads here. If you did, you'd already know that Harlands and CRS are the same outfit but they pretend they are separate entities.

They want folk to think Harlands pass their cases on to CRS who appear to be a separate DCA but this is nonsense.

Harlands/CRS are one and the same.

Ignore them until X4Less reply to your email.

Please tell us what you said in the email to X4Less and which email address was it sent to. I'd be inclined to send a complaint to the gym enclosing a copy of the email thaty've failed to reply to.

But tell us what the email said first.