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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Time to.. sort my debts out..


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Hi!

 

Happy new year.

 

right i need to sort my debts out...noddle credit report is sorted.

equifax and experian need to do more checks :|

 

Just a few basic questions to be honest, With regards to sorting out old debts and not having the paperwork/

 

Would i need to? Or can i send a subject access request without credit card numbers,account numbers etc?

realistic payment plan? Or another option to offer the lender a setttlement?

 

Im aware its best to deal with lender direct which is what ill try to do. Noddle is not the best though as it doesnt give you that much detail so ill need to wait till the others verify.

 

The debt being realistic isnt much id say at maximum £3500. its a lot to me but others i know it may not be.

 

That being said life is not that easy sitting with a score of 438. Do not get me wrong im not repairing my score to then get numerous credit cards and max myself out. Its simple things like renting or just simply applying for broadband!

 

Appreciated

Edited by Terminalpigeon
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Also note, that just because debts don't show with the CRA (as 6 years have passed) - its does not automatically mean the debt is done and dusted

 

Unless in the wonderfully-heritage filled country known as Scotland ^_^

5 years and it gets extinguished I believe...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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  • 3 months later...

Currently Lowell have three debts they have ownership.

 

1 is from a very long time, sadly being a plonker that i am, i aknowedged the debt back in 2015 not thinking.

It was a shop direct debt.

They have reduced the amount dramatically since.

 

Can i ask a generic question, if they fail to produce a CCA agreement and being the debt is not listed on my credit file at all.

Does that mean that the debt is pretty much in the past and the most they could do is keep asking me for the payment?

 

The other is o2 but not really relevant to my question

 

The third is a very old orange which im paying next week as its £18 and on my credit file.

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question WHY are you paying a DCA anything?

They are NOT bailiffs!!

 

you've been talking on the phone to them have you?

 

what do you mean you ack'd the debt with them.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No no no, i dont talk to them on the phone. I am trying to get my debt sorted. Its under £1000 now and to be honest at the age i am if i ever hope for a reasonable life it needs sorting if only for my minds sake.

 

No back in 2015 i sent them an email requesting all information on debts they held, granted we are on 2018 now but i had others to clear.

 

I agree they are not baliffs obviously dx, thats why i have asked for the cca information from them to see what they hold and what they do not. What do you think i should try getting the debts sent back to the original creditors?

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asking for info doesn't reset anything.

 

so what are your last payment date

and what are the defaulted dates?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well..

 

the shop direct is from 2007 or something crazy i cant even give you a figure or date when a payment was made.

 

Orange, pretty much the same,the £18 just looks like something that wasnt cleared up from a finished contract, however seeing its coming up as orange god knows when, maybe 2012,13? they switched everything to EE i thought eventually.

 

Now the o2, this is an interesting or rather not so, i am aware i did have an o2 contract but i disputed the cancellation charge. The odd thing is on equifax and noddle it doesnt show. Experian i cannot gain access to because "Apparently they cannot identify me" where as all the others can

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silly question why do you think you must pay these?

it wont improve your CRF file one bit.

are they defaulted?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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forget the calendar markers they mean nothing

what is the defaulted date from the debt summary for the orange one

the other 2 forget them too.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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should say across the top

lender - balance - updated - status

under status does it say default

 

click the little orange down arrow to the right of there

 

2nd from bottom

date of default

need that please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hey we got there....

 

so that will be on your file regardless to whatever you do till 17/4/20

you cant remove a default

paying wont help either

 

the default kills most credit for 6yrs.

 

so i'd not bother about ANY of them unless you get a letter of claim.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

nope urban myth paying a defaulted debt improves your score.

same as paying a DCA

better to burn the money.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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nope urban myth paying a defaulted debt improves your score.

same as paying a DCA

better to burn the money.

Like KLF did with a million quid, best not pay the DCA.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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ahh ok,

 

So just so i clarify in my own mind.

 

Is this correct?

 

Any old debt that has defaulted over a certain amount of time that its fairly certain they will not go to court. Leave it?

 

Any Debt that you are in contract with and defaults, sort that debt out as a priority?

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yes

 

what do you mean by in contract with [who] and defaults

a DCA cannot default a debt only the original creditor can

ignore the calendar markers they mean nothing

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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your best bet is read some threads

the more you read

the stronger we become

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...
  • dx100uk changed the title to Currently Lowell have three debts they have ownership of
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