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    • Member of the Question Time audience asks Richard Tice about Donald Trump.    
    • I hope Lord Frost is OK. Islamists and the woke Left are uniting to topple the West ARCHIVE.PH archived 18 Apr 2024 19:12:37 UTC  
    • Ok you are in the clear. The PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 for two reasons. The first is that in Section 9 [2][e]  says the PCN must "state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges ". It does not say that even though it continues correctly with blurb about the driver. The other fault is that there is no parking period mentioned. Their ANPR cameras do show your arrival and departure times but as that at the very least includes driving from the entrance to the parking space then later leaving the parking space and driving to the exit. It also doesn't allow for finding a parking spot: manoeuvering into it avoiding parking on the lines: possibly having to stop to allow pedestrians/other cars to pass in front of you; returning the trolley after finishing shopping; loading children disabled people in and out of the car, etc etc.  All of that could easily add five, ten or even 15 minutes to your time which the ANPR cameras cannot take into account. So even if it was only two hours free time you could  still have been within the  time since there is a MINIMUM of 15 minutes Grace period when you leave the car park. However as they cannot even manage to get their PCN to comply with the Act you as keeper cannot be pursued. Only the driver is now liable and they do not know who was driving as you have not appealed and perhaps unwittingly given away who was driving. So you do not owe them a penny. No need to appeal. Let them waste their money pursuing you . 
    • If Labour are elected I hope they go after everyone who made huge amounts of money out of this, by loading the company with debt. The sad thing is that some pension schemes, including the universities one, USS, will lose money along with customers.
    • What's the reason for not wanting a smart meter? Personally I'm saving a pile on a tariff only available with one. Today electricity is 17.17p/kWh. If the meter is truly past its certification date the supplier is obliged to replace it. If you refuse to allow this then eventually they'll get warrant and do so by force. Certified life varies between models and generations, some only 10 or 15 years, some older types as long as 40 years or maybe even more. Your meter should have its certified start date marked somewhere so if you doubt the supplier you can look up the certified life and cross check.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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BT broadband from sky


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Hi all.

Ok, decided to change from sky to BT for my broadband on 27/11/17 for BT sport reasons only.

I was told my services would be on by 13/12/17.

A few days later I received an email saying it would be 18th.

I called them to make sure sky wouldn’t cut me off before that, they said no it would be on until they go live.

 

Fast forward to the 18/12.

I still hadn’t received a hub, sky cut me off

 

I called BT.

They said the order wasn’t progressing through normal systems and that’s why I hadn’t had New Hub.

They put an order in manually for the hub which I received the following day. (19/12/17).

Still not connected.

 

Every day that week I called for an update,

spending 40-60 mins on the phone whilst they checked with openreach etc.

Every day I was told it will be on “tomorrow before midnight”.

Christmas Eve arrives, still nothing.

 

I get a call saying it will be on on 29th.

 

I have to admit, I went garrity at that moment as that meant no internet for downloading films/gaming etc over Xmas on our few days off.

Told them to cancel everything including BT sport immediately.

 

I rang sky to get them to reconnect me,

they couldn’t as BT hadn’t cancelled it.

 

Phoned numerous times after Xmas to be told they’re having problems cancelling it.

So not only do they have problems connecting it, they now can’t cancel it and until they do I can’t get internet from them or any other provider.

 

Was promised a call today from the case manager.

I had someone call “on behalf” of case manager who said it still wasn’t fixed and to check back on Friday.

So this will be 2 weeks since cancellation and 3 weeks without internet.

 

My kids can only look at their new Xbox they got for Xmas in the box as I need internet to set it up.

I’d there anything I can do?

It’s costing us money in more data from Vodafone etc.

I’m in no mans land!

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I email the CEO directly when I get any of this type of nonsense from BT.

gavin.e.patterson at BT.com and his office on elc at BT.com (it won't let me type the full email addresses)

They usually get things resolved in a day!

Good luck.

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  • 2 weeks later...

We are in exactly the same boat.

BT messed up the order and now can’t cancel it. It has been over a week of them trying to do so.

And they can’t even say why it’s happening.

If you get anywhere please let us know.

We have been without internet since 21/12/17 because of them. And the CEO has stopped replying to emails.

The worst customer service I’ve ever had.

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