I brought a 3008 Peugeot from hippo motors in July

they have me A1 approved warranty for 12 months and that warranty ain't worth the paper it's wrote on

I collected the car 21st July from hippo motors from up north

got back to London after a few days

noticed there was a shudder to the auto gearbox

took and had a few other things that needed sorting like CD player which the warranty did sort on the 10/08/2017 after an arguement with them and they tried to refuse to cover labour costs

I had to involve the finance company to get them to pay for the work that was carried out

but the gearbox never got sorted and the shudder has got worse in 1st and 2nd gear

I therefore contacted A1 spoke to some unhelpful person called jack explained the gearbox has a shudder which I reported within a few days of having the car and it hadn't been sorted but was getting worse

he told me to take it to Peugeot find out what the problem is and then call them back

so I go to robin and day they test it and say it's the clutch or gearbox

but won't no until they take the box out for sure

so we call this A1 approved warranty back

explain it all to jack

who then says it will be classed as wear and tear

it's a joke

people are paying thousands for cars that need work done to them and given useless warrentys that are worthless

I have now have to contact my finance company for a 2nd time

as I don't see why I should now have to pay £1300 on top of the cost of my car

that I have only had a few months

I would tell anyone to stay clear of hippo motors in Blackburn and A1 approved warranty both are a con company

inform the finance company that you wish to reject the car under section CCA 90/99 etc

cancel and reclaim the worthless warranty

it does not remove your rights under CRA.

Good morning

Thanks for your reply

I don't know the rights or sections when it comes to dealing with this

do I just call them and say to them I want to reject the car under section CCA 90/99

the finance told me yesterday to keep the payments upto date with them

as I did tell them yesterday that I'm not happy about paying for this car when it has issues

they said that if I with hold payments it would go on my credit file

I did tell them if they can't force Hippo motors that I brought the car from or that A1 approved warranty to pay for the car to be fixed then then I want the car returned

they said it will take upto 8 weeks to try to sort a solution

my worry is that the car will get worse like I explained to the finance yesterday

8 weeks is a long time

I forgot to put this was a used car I brought from Hippo at the end of July

will I still be about to reject it?

If they accept the car back will I still be abled to get finance?

you informed the finance co and or the seller within 14 days of ownership about the fault.

under CRA you are entitled to reject it and that cancels everything

your payments should be returned too.

ignore the bit about section 90/99 not relevant in your situation.

other thing, was the warranty sold to you as a separate item or was it a free item that basically says the garage will put things right etc. If the ofrmer then it is an insurance contract and that gives you additional rights

Update to my Peugeot

A1 approved and Hippo actually paid out for my clutch and fly wheel to be fixed on my car costing them around £1500 for the repairs

now I am having to go back to them with more problems with the car

so far taken the car to 2 non Peugeot garages which have not been abled to repair the car costing me 2 diagnoses and car still not running as some fault with diesel pressure rail and anti pollution system that both garages have not been abled to solve

only option we have now is to take this car to Peugeot and hopefully A1 approved will cover the fault cost again

this car has been nothing but issues or I would be happy to give the car back to hippo or swap it for another car as this car is now really doing my head in with its problems and paying for something that don't run

as post 4 then.

Yes, totally agree. I have also been stung by A1 Approved. The front GIF broken and they call it wear and tear also. Car sales Garage Victoria Station Garage, St Helens MISOLD CRAP warranty Like you say, not wear the paper it's written on as JACK is a sly fox and states WEAR AND TEAR to get out of paying out. RUBBISH COMPANY Sorry you also got stung.