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I bought an iPad with wifi sim from EE paid monthly instalments for two years

I cancelled at the end of the contract and

 

the following week the iPad stopped working it is permanently stuck in recovery mode.

I took it to apple who said it cannot be repaired but as i got it from EE i would have to go them.

 

I rang EE who who said it is out of warranty and there is nothing they can do.

 

I quoted the 6 year european warranty and was told i would only be covered if the item was faulty from the beginning

Can anyone help me please

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so the product is 2 yrs old?

under CRA you would have to pay for an independent report

then send that and the unit to EE

was this purchased direct from EE or through a shop like carphone warehouse etc?

 

yes under CRA they are obliged to repair.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi thanks for responding yes its 2 years old and it was bought from EE over the phone Apple have given me a report but the staff in the EE shop say i am not covered because i cancelled the contract and it was not faulty to begin with

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utter garbage

quote CRA to them

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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