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Nationwide frozen my savings account with wages in. Set off?? Taken £2400


tonyc123
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I believe nationwide have "set off" my wage,

 

i owe then 2895 for a credit card debt from 2 years ago,

ive only just started working and ive had my wages paid into my account then transferred them to my instant access saver account before i pay my bills

 

Im away working in a hotel and was unable to see the account when i logged in to internet banking..

 

ive spoken to their customer services who have said that their recoveries team has frozen my savings account and i cant speak to them until tomorrow,

they have taken/frozen my entire wage of nearly 2400 which has left me unable to repay monies ive borrowed whilst waiting for my 1st wage and my bills for the house..

i need to ring them in the morning but can anyone advise on this situation

 

I believe it could be know as setting off from researching online..

obviously now workimg i intend to repay the debt

but they havent contacted me about it and its my 1st wage..

 

i certainly cant afford to pay 2400 in one go!!

 

In addition to this im 250 miles away from home, due to work the week with 20 in my account

 

Any advice is very much appreciated

Edited by tonyc123
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Hi Tony

 

Yes they can offset - First off - You need to open a parachute account in future...

 

Speak to Nationwide tomorrow.

Pay attention to the CONC Sourcebook Section 7 - Arrears...

 

Dont be bullied

- While they can ROSO as i call it, you are entitled to your wages.

 

If they dont play ball you complain.

 

Come back to me when youve spoken to them.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Hi Tony

 

Yes they can offset - First off - You need to open a parachute account in future...

Speak to Nationwide tomorrow. Pay attention to the CONC Sourcebook Section 7 - Arrears...

Dont be bullied - While they can ROSO as i call it, you are entitled to your wages.

If they dont play ball you complain.

 

Come back to me when youve spoken to them.

 

Hi,

Thanks for the reply, i have another account i can be paid in but seem as im working i have all itention of repaying it which is why im still using their accounts.

 

Im just really worried about my existing commitments and the fact im stuck at the other side of the country in a hotel im not going to be able to pay for.. and being able to work the rest of the month whilst keeping s roof over my head.

 

Ive had a quick look at the link you supplied but cant make out whats relevant

 

I will update tomorrow

 

Thanks

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