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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I'm left major disrepair unsafe conditions as disabled complexity illness


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Hi I'm in same process I'm major disrepair, now housing company I rent from not carrying out any works claims now major disrepair unsafe conditions I'm living in

,I lot medical equipment high care support needs ,

my area it's over ,

July to date Dec 2017 left unable to shower use of it with my prvite arrangements of ferinds unpaid to help me every thing,

 

Housing employees even block all repairs I report too

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I like see what else I can do, as since I report wet room repairs, July 2017 home housing company UK,

I had 3 reports carried out last one 4.9.2017.mitie property services ltd.

Now 2.12.2017

All emailsy letters to head office companies complaint process,I used

I'm told I have to move out, I seruce tenure so I high care support needs lot large elc medical equipment use off.

No were else to move too.

 

I now block to all others repairs, IE I ended up in NHS hospital due to this , sudden heart stroke, I had police NHS staff had to break in flat to save my life,

I informed housing disrepair employees, door order, yet since 30.9.2017 still no replacement or door lock.too.

I tried lawyers no one care to help . I treat badly discrimination, I cold so unwell any advice. Plus on 28.11.2017 I called call centre to find out why still delay, he claims work on wet room book one week before Christmas IE on 18.11.2017 . Yet then he say , oh I need 0t housing assamement, this never said since July,past 5 mths,

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So you need repairs doing , major repairs and you have to move out for a while. You refuse to move out as you put it by blocking repairs and now you are complaining because repairs are not done.

 

 

Beggars belief

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Hi kaymare

 

I am afraid your post is very confusing as initially you state you reported repairs then had to complain about these next you then refused access for repairs to be carried out then complain about these repairs not being done.

 

Your post is not easy to read, now I assume you are a Housing Association Tenant and if not could you clarify?

 

What Type of Tenancy Agreement do you have?

 

When did this Tenancy Agreement start?

 

Is the property a Disabled Property or were the Adaptions added after an Occupational Therapy Assessment?

 

What was the Outcome of the Complaint you made and was it at Stage 1 or Stage 2?

 

Exactly what does the notice state saying you have to move out and by when? (minus personal identifiable details)

 

Could you give us a brief summary of events from start till now?

 

You need to be careful refusing access for repairs as the Housing Association may class this as a Breach of Tenancy so you need to be aware of this.

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