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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I'm left major disrepair unsafe conditions as disabled complexity illness


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Hi I'm in same process I'm major disrepair, now housing company I rent from not carrying out any works claims now major disrepair unsafe conditions I'm living in

,I lot medical equipment high care support needs ,

my area it's over ,

July to date Dec 2017 left unable to shower use of it with my prvite arrangements of ferinds unpaid to help me every thing,

 

Housing employees even block all repairs I report too

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I like see what else I can do, as since I report wet room repairs, July 2017 home housing company UK,

I had 3 reports carried out last one 4.9.2017.mitie property services ltd.

Now 2.12.2017

All emailsy letters to head office companies complaint process,I used

I'm told I have to move out, I seruce tenure so I high care support needs lot large elc medical equipment use off.

No were else to move too.

 

I now block to all others repairs, IE I ended up in NHS hospital due to this , sudden heart stroke, I had police NHS staff had to break in flat to save my life,

I informed housing disrepair employees, door order, yet since 30.9.2017 still no replacement or door lock.too.

I tried lawyers no one care to help . I treat badly discrimination, I cold so unwell any advice. Plus on 28.11.2017 I called call centre to find out why still delay, he claims work on wet room book one week before Christmas IE on 18.11.2017 . Yet then he say , oh I need 0t housing assamement, this never said since July,past 5 mths,

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So you need repairs doing , major repairs and you have to move out for a while. You refuse to move out as you put it by blocking repairs and now you are complaining because repairs are not done.

 

 

Beggars belief

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Hi kaymare

 

I am afraid your post is very confusing as initially you state you reported repairs then had to complain about these next you then refused access for repairs to be carried out then complain about these repairs not being done.

 

Your post is not easy to read, now I assume you are a Housing Association Tenant and if not could you clarify?

 

What Type of Tenancy Agreement do you have?

 

When did this Tenancy Agreement start?

 

Is the property a Disabled Property or were the Adaptions added after an Occupational Therapy Assessment?

 

What was the Outcome of the Complaint you made and was it at Stage 1 or Stage 2?

 

Exactly what does the notice state saying you have to move out and by when? (minus personal identifiable details)

 

Could you give us a brief summary of events from start till now?

 

You need to be careful refusing access for repairs as the Housing Association may class this as a Breach of Tenancy so you need to be aware of this.

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