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    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
    • In the SAR, I received the original application, lots of computer print outs, yearly statements from 2013 and the new emails regarding my complaint. They sent me a £50 cheque after I chased them for the SAR after the 30 days. They said they was waiting for me to respond to an email (which I never received) before sending the SAR
    • classic P2G. I'm sure dianne and Lesley will pop an email to you at some point.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Businesses found to be routiney underpaying wages and holiday pay


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Large numbers of employers are it seems now in the habit of shortchanging their staff as a deliberate strategy to increase profits. At least 2 million workers a year in the UK are being cheated of pay they are owed. This estimate of the scale of wages theft comes from a new report from researchers at Middlesex University, which puts the value of the lost pay at over £3bn a year.

 

https://www.theguardian.com/commentisfree/2017/nov/30/bosses-steal-from-low-paid-2-million-workers-cheated-wages

 

HB

Illegitimi non carborundum

 

 

 

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It has always been so but the employment sectors have changed somewhat over the years. In most of the examples given I doubt if the driving force behind it is the increase of profits and for most small businesses a mxture of ignorance and insolvency would be the main reasons.

My brother, the eponymous Eric had a job this week where he was to do a tiling job at a property and when he got there the people had managed to flood the bathroom and kitchen by using a shower that was in the process of ebing installed. He than had to work for 16 hours to make good. Now as self employed that day earnt him £60 for the original quoted minor job ( pensioner rate but by then included rebuilding an external wall!) but he employs others so essentially he forced them to work longer than allowed and the quoted price no longer covered his costs. You can then see why many people would consider employing Romanians on no proper employment contracts at rates less then the min wage so they manage to get these jobs with low tenders on a regular basis.

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It has always been so but the employment sectors have changed somewhat over the years. In most of the examples given I doubt if the driving force behind it is the increase of profits and for most small businesses a mxture of ignorance and insolvency would be the main reasons.

My brother, the eponymous Eric had a job this week where he was to do a tiling job at a property and when he got there the people had managed to flood the bathroom and kitchen by using a shower that was in the process of ebing installed. He than had to work for 16 hours to make good. Now as self employed that day earnt him £60 for the original quoted minor job ( pensioner rate but by then included rebuilding an external wall!) but he employs others so essentially he forced them to work longer than allowed and the quoted price no longer covered his costs. You can then see why many people would consider employing Romanians on no proper employment contracts at rates less then the min wage so they manage to get these jobs with low tenders on a regular basis.

 

Whilst I agree with the basic points you are making, I don't agree with the premises.

 

In your brothers shoes, my response would have been that the damage was caused by the fault of the client, so either they accepted the new quote or he walked. And as a client that would be my expectation if I'd been that daft!

 

But I don't think that, broadly speaking, ignorance is any defence- and it also often isn't true, employers know exactly what they are doing. If you murder someone, you don't get to say that you didn't know it was against the law. Do it in another country, and you can't argue against the death penalty by saying that you didn't know there was one because the UK doesn't have it. I'm quite happy to berate employees for stupidity and ignorance and downright obvious fault, despite being a union of official. If they are in the wrong that is their own fault, and being adult means taking responsibility.

 

But the same applies to employers. And the current law makes me sick. Large employers with HR and legal teams routinely cheat the low paid quite knowingly. They aren't ignorant about what they are doing. And actually, so do a lot of small employers. Phoenixing is common with small employers - you can't do that without knowing exactly what you are doing. The protections of limited liability are too all embracing. I'm assuming that your brother is perfectly capable of working out simple things like paying the legal wage, dismissing someone fairly, and not running up bills that he can't pay? Any person in business should be able to. The answer is relatively simple - give employers an incentive to get things right. If they break the law, then they are personally liable for their actions; and any property or assets that belonged to them at the time of the breach becomes subject to seizure. Then they can either insure themselves against loss, or pay up.

 

Why should employers enjoy protections that you don't? If you break the law there are consequences. If you run up debts you can't pay there are consequences - even if, at the time you got into debt, you could manage that debt. You don't get any excuses. Why should employers, simply because they can hide behind limited liability status? Employers exist to make profits and become rich. The people who make that happen are workers. Yet all the risk falls on them, although seldom does the benefit go to them.

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I dont disagree but the article makes much of cases regarding very small enterprises and was offering an example of why it may be tempting for some to try their luck when their competitors are disobeying the law anyway. What the article fails to highlight is the same issues with big employers such as Amazon or entire employment sectors such as the building trade or care industries. I could also add the catering and cleaning done by outsourcing companies in most of the public sector. The only way they could continue to make any money when the MW came in was to break the law and that was ignored by the management cadre of our great institutions just to push a political objective rather than creating a money saving exercise. You wont see a hospital CE being held accountable and local councils are not lining up to seek judicial reviews of the orders from govt in regard to the crooked tendering process.

 

As for Eric, yes he could have done things differently but it turns out the customers had dementia so the things they did wrong seemed perfectly normal to them. He just couldnt bring himself to speak to them about it so got on with things. As for the people who work for him, well of course they are employed properly and have worked together on occasions for the past 30 years (building trade is fairly transient so you tend to move in similar circles) He left the building trade some years ago but has wound up his other business as it was unviable to continue so back with something he vowed never to do again.

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