I have recently had a CCA response from Robinson Way, regarding an old Burton card account. The CCA they have sent however relates to another older and closed account in my name, as the account numbers are different.

Just wondering what the best approach is now.

They have resumed collection activities but at present just threatening to send e-mails, letters & phone calls.

Is it worth responding at the moment to point out the error or should I just let it run it's course for a while and see where it goes?

Any advice would be appricated.

Many thanks.

I'd be ignoring the silly little children.

How old is this Burtons agreement?

Guessing it doesn't show on your CRF anymore?

They have resumed collection activities but at present just threatening to send e-mails, letters & phone calls..

And that's all it is, idle childish threats, however when they do start their criminal offence of harassment, you can then take them to the cleaners.

Haha thanks Bazooka Boo

Ignore them I will then. I've already blocked their phone number and their threat to call me at work is pretty empty considering they don't know my place of work.

Both the accounts are no longer showing on my CRF file so there is nothing to worry about there.

How long would you say before it's harrasment? I've had an e-mail & a letter in the past week or so, so I don't think it's that bad at present.

why did you send them a CCA request?

dx

It was an account that was on a DMP for years but I started self managing it, so sent off the CCA request & stopped making payments at the same time.

so you put a 16 digit number on your CCA request

and they've sent back te other one?

dx

Yes that’s right the account numbers don’t match. The CCA returned is from 2000 where as the transaction list starts from 2005. The transaction list is for the account number on the CCA request but the CCA is not.

Their threat about contacting work. Was it in writing or over the phone

Re contacting work - it is in writing.

Tut tut. They're not allowed to do that

Ok thanks good to know, I don’t think I’ll raise it though at the moment, I’ll just see what happens, from as far as you can tell it can’t be enforced as things stand.

it would seem for the past year Robinson Way have been content in sending me the same letter all of which I have not responded too.

Due to the fact they have not correctly satisfied my CCA Request because the copy CCA sent does not match the account number they refer to.

I have today however just received a letter advising that the matter has been referred to their re-connection team who are going to review the matter with a view to a home visit.

Just wondering if anyone could let me know the correct approach to take?

ignore them. If anyone turns up, tell them in whatever way you want to get lost or youll call 101.

Those letters are very likely automated and no human apart from you has read them.

Re-connection team!!!! That is hilarious, almost as good as their pre legal departments, what utter imbeciles, no wonder they're the laughinb stock of this industry.

Just ignore the fools, alternatively give them a call and ask what biscuits do they want with their tea.

eh..you hold these 2 wires a minute mr DCA at my door and i'll reconnect you..

eh..you hold these 2 wires a minute mr DCA at my door and i'll reconnect you..

Haha ok great thanks guys. Yes I'm not sure why they keep sending these letters, it's probably cost them close to the amount they allege I owe already