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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Bank reclaiming bonus


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I left lloyds in June 2017,

I was made aware that I may not receive my bonus and expected not to.

 

I however did get paid my bonus for 2016 which I worked in full, worked my notice period in 2017 and thankfully left the bank.

No one mentioned about this being paid back.

 

Over 2 months after I left I then started receiving letters explaining I now had to pay back my bonus and that lloyds had paid it in error.

 

Am I legally bound to pay it back seeing as they have paid it in error.

As it's taken them 2 months to let me know I have now spent the money and am therefore not able to pay it back.

 

Any advice would be greatly appreciated!

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Hi I was hoping to get some advice.

 

I thankfully left lloyds bank in the summer 2017 (working in the operations side, definitely no big banker bonuses there) and was paid my bonus for 2016.

 

When I handed in my notice I was told there may be a chance I don't receive my bonus which I was fine with

 

however I went on to receive it whilst I was still working for the bank.

 

No one from HR contacted me to as for it back.

 

It has now been nearly 5 months since I left and Lloyds have written to me now saying that they made the payment in error and want the money back

 

Are they allowed to do this seeing as they made the payment in error and had plenty of time whilst I was still working there to sort it out?

 

I don't have the money anymore to pay back the bonus as it's been so long and i didn't expect it to be reclaimed

 

Any advice would be greatly appreciated!

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Please start reading up about estoppel. Then come back here and tell us if you think that this helps you.

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Threads merged.

 

Andy

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You should also think about asking Lloyds to confirm the basis on which they say they are entitled to get the bonus back. Ask them to clarify the legal basis on which they think they are entitled to be repaid for the bonus and for a copy of any documents they are relying on.

 

If they don't have any proper documents, they will struggle to get it back.

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To me, bonuses are for work done, paid in arrears so I you get a bonus its for what you have done and therefore owed.

If you've done the work your owed and it cant be reclaimed.

Maybe banks work differently and that's why they brought the country to its knees.

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To me, bonuses are for work done, paid in arrears so I you get a bonus its for what you have done and therefore owed.

If you've done the work your owed and it cant be reclaimed.

Maybe banks work differently and that's why they brought the country to its knees.

 

sorry but this is completely wrong and tends to be rather off topic.

 

The answer lies particularly in the doctrine of estoppel but it will also be worth reading the tribunal decision which has been referred to above – although it won't set a precedent. I've not heard of it before. Maybe somebody could post a link.

 

In any event, if there is a tribunal decision or if you run an estoppel, I can imagine that the bank will let it go stop

 

Although it's unlikely, Lloyds bank have got a reputation for acting dishonestly and unfairly and you want to make sure that they don't try to chalk it up as a debt and to mark your credit file.

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Its not off topic.

Are you saying bank bonuses are paid in advance?

I get bonuses in work, I have to do the work first to qualify.

That's why I said maybe banks act differently and if they do, maybe if they worked ethically and morally then the country wouldn't of been brought to its knees by them

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Some companies have strange rules about bonus payments - whilst it may be that you 'earned' the bonus for working during the period that the bonus accrued, they may have a clause which stipulates that it will only be paid if you are still working for the bank on a specific date after then

 

As above, case law emerges from time to time which might strengthen the employee position, but for now, for so long as the employer is not proven to be guilty of exercising 'discretion' unlawfully, a relevant contractual clause might be sufficient

 

However

 

The above would normally be a factor where a bonus has not yet been paid but where you have disqualified your self, for example, by handing in notice before the bonus is paid. In this case the bank has shot themselves in the foot by paying the bonus and then asking for it back. As suggested by Bankfodder you could potentially have a very good case from what you have said to estop any potential recovery action such as a Court claim

 

For Estoppel to be successful you would need to demonstrate that you had a genuine belief that the money was legitimately yours, and that you have 'changed your position' - ie spent it in good faith. Your OP suggests that you were told that you 'might' not receive the bonus? I don't suppose this was advised in writing? Alternatively do you have a company handbook or written details of the bonus scheme stating that payment in the event of leaving Lloyds was in any way 'discretionary'? If you do have either, then you could argue all day long, even before a Court, that you genuinely believed that Lloyds had exercised that discretion, changing the 'might not pay' into 'we decided to pay'

 

I would write back to them stating that you genuinely believed that the bank had decided to pay the bonus and (as above) asking for a copy of the T&Cs in your contract relating to bonus payments. You might also add that you consider their approach to this to be very poor form and that you will strenuously resist any further attempts to recover the payment. Let them know at an early stage that they will have a fight on their hands

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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the decision was that a bonus earned in a particular year may be held back and only paid if the person is still employed at some poit in the future was unfair because the qualifying period for accruing the bonus had passed.

 

It hinged on a company having a bonus scheme and then booting out a number of staff before the qualifying date for the bonus and then saying

"tough, you werent employed on the date".

 

The tribunal decided that is a bonus was earned in say 2016 then that is ring fenced and paid to staff who leave in 2017 on the normal payment date.

they get nothing for any bonuses accrued in the 2017 year though and that is fair as the terms are "live".

 

The wording of the employment contract are then immaterial as they are an unfair contractual term and the bonus not discretionary.

Also agree with ther estoppel. It looks like their was a genuine expectation

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Some companies have strange rules about bonus payments - whilst it may be that you 'earned' the bonus for working during the period that the bonus accrued, they may have a clause which stipulates that it will only be paid if you are still working for the bank on a specific date after then

 

As above, case law emerges from time to time which might strengthen the employee position, but for now, for so long as the employer is not proven to be guilty of exercising 'discretion' unlawfully, a relevant contractual clause might be sufficient

 

However

 

The above would normally be a factor where a bonus has not yet been paid but where you have disqualified your self, for example, by handing in notice before the bonus is paid. In this case the bank has shot themselves in the foot by paying the bonus and then asking for it back. As suggested by Bankfodder you could potentially have a very good case from what you have said to estop any potential recovery action such as a Court claim

 

For Estoppel to be successful you would need to demonstrate that you had a genuine belief that the money was legitimately yours, and that you have 'changed your position' - ie spent it in good faith. Your OP suggests that you were told that you 'might' not receive the bonus? I don't suppose this was advised in writing? Alternatively do you have a company handbook or written details of the bonus scheme stating that payment in the event of leaving Lloyds was in any way 'discretionary'? If you do have either, then you could argue all day long, even before a Court, that you genuinely believed that Lloyds had exercised that discretion, changing the 'might not pay' into 'we decided to pay'

 

I would write back to them stating that you genuinely believed that the bank had decided to pay the bonus and (as above) asking for a copy of the T&Cs in your contract relating to bonus payments. You might also add that you consider their approach to this to be very poor form and that you will strenuously resist any further attempts to recover the payment. Let them know at an early stage that they will have a fight on their hands

 

Thank you for the advice, very helpful!

 

In the contract I was provided it was stated that if I handed in my notice before a certain date I wouldn't be eligible for my bonus

 

however my line manager said that I might receive it or might not as I handed in my notice close to the date.

 

I don't have it in writing as it's all in my emails which I cannot access anymore.

When the bonus was paid I assumed that they had decided to pay it and as nothing was brought up as I worked my notice period assumed that they had given it to me correctly in line with their clauses otherwise they would have just withheld it.

 

I therefore went on to spend it

(I'm self employed and have used it to set up my new business therefore believe it has been spent in good faith).

Would that be enough for an estoppel even without the written proof?

 

Thank you so much

 

To me, bonuses are for work done, paid in arrears so I you get a bonus its for what you have done and therefore owed.

If you've done the work your owed and it cant be reclaimed.

Maybe banks work differently and that's why they brought the country to its knees.

 

Yes this was one of my thoughts too, my bonus was clearly for 2016 work which I've already done and it just seems so awful that they'd try and take it back even tough I've already done the work! But I guess that's just a corrupt and horrible thing places like Lloyds would do!

 

basically the decision was that a bonus earned in a particular year may be held back and only paid if the person is still employed at some poit in the future was unfair because the qualifying period for accruing the bonus had passed. It hinged on a company having a bonus scheme and then booting out a number of staff before the qualifying date for the bonus and then saying "tough, you werent employed on the date". The tribunal decided that is a bonus was earned in say 2016 then that is ring fenced and paid to staff who leave in 2017 on the normal payment date. they gte nothing for any bonuses accrued in the 2017 year though and that is fair as the terms are "live".

The wording of the employment contract are then immaterial as they are an unfair contractual term and the bonus not discretionary.

Also agree with ther estoppel. It looks like their was a genuine expectation

 

So following the case that went to the tribunal I'd be fair in writing back to them and saying that as my bonus was earned for the year of 2016 it would be unfair for them to try and reclaim it as the period for me qualifying and gaining that bonus had passed therefore it is mine and they can't reclaim it?

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What was the qualifying period?

If it was for the calendar year 2016 then any employment term that applied an onerous condition on receiving that bonus would be unfair and already decided upon by a tribunal.

 

As this is not the only reason that you are not obliged to repay it

I would be doing nothing for the moment and reading up on the subject a bit more and find enough examples of similar cases to quote them when you have to.

 

At the moment all they have done is sent you a letter so dont do or say anything that may do you harm later.

 

In short, keep your mouth closed for the moment and see what they do next.

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Yes it was for 2016 and I handed in my notice mid June 2017.

I shall do that and find some more cases to back my point.

 

I've had a few letters from them now and I feel it's getting to the point where I have to do something.

 

As mentioned above in one of them comments I don't want it to get to them threatening me which is seems like something they would do

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I don't think there is anything to be gained by quoting lots of cases in letters, which are probably not being sent by legal anyway. Playing letter tennis can be a huge waste of time.

 

I would send a short and simple response stating that they bank has not provided any evidence whatsoever to explain why they believe you are legally liable to repay this money, and until such time as they do in the form of a formal letter before action you won't be responding further. Then any further letters go to the waste paper basket unless they are a formal legal letter before action.

 

You can't 'stop' it getting to them 'threatening you'. Nor should you be afraid of it. If the bank decides to take legal action you either pay up at that stage, or you go to the judge and he/she decides whether you have to pay or not. It isn't a criminal proceeding or a punishment - nothing to be worried about.

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threatening you with what? Violence? a plague upon all of your houses?

You ask for advice but dont seem to want to digest it.

 

I reiterate,

nothing is happening at the moment so doing nothing is what you need to do.

 

Use that time to read your employment contract carefully and see what you can find on the matters raised here and then you will be in a better position to respond should they decide to try and recover the money formally.

 

then you will be in a better position to respond should they decide to try and recover the money formally.

 

Understand though, this is somehting that will not resolve itself instantly.

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I don't want it to get to them threatening me which is seems like something they would do

 

It is a bank - threatening is what banks do. Unless and until they send something which is headed 'Letter Before Claim' then you can either ignore them, or send a single letter denying any liability to repay the amount and that you will not communicate further until they provide evidence to suggest that such a liability exists, and from what has been provided and said to date, you believe that you were entitled to the money

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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