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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Paypal negative balance


Kegimus
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Hi, got an update

- I messaged PayPal on fb messenger a couple of weeks ago and stated my email and that I’m from uk and they sent me this message...

 

Hi Craig, we appreciate your patience as we've been working through our messages.

Thank you for contacting us about the negative balance on your PayPal account.

If your account shows a negative balance for more than 120 days, your account functionality might get limited.

 

To restore your balance you can add money from your bank account.

Incoming payments can also restore your negative balance of course.

 

-Intars, so from that the Irish collection team who speak on the phone are liars who say the 120 day period doesn’t work and my debt would probably be handed over within a month or so, I have asked PayPal to tell me when the 120 day period started and take it from there.

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Has anyone ever gotten as far as receiving letters from dca etc? I’m not at that stage yet but no matter how many times you say you can only afford so much a month they say account may be limited or debt will be moved over after a month or so? Please help

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kegimus

will you please stop starting new threads on a subject you already have one running for

that's the 4 time you've done it

keep to ONE THREAD.

 

if you go back to post 1 now

and re read your thread

it answer your current repeated question already.

 

pers I'd stop paying and totally ignore everyone.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes but no one has replied with a story about themselves being at that stage and I haven’t paid since 20th but what happens if I do get phone call and letters etc I don’t want a knock at the door because I have ignored everything and my marriage could be in danger maybe

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So you've not read your thread then

Post 4

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes but with my luck atm I wouldn’t be surprised if it was less than one month and not 6, 6 would be nice as I would easily pay it off by then, so even if a letter from dca arrives saying we will be round to your door in a certain period of time do u still ignore it then?

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they are powerless

ignore stop payments

sorry but you've been had from day one

regardless to the reason behind what you owed

which we still don't know the full story of....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have been in your situation and currently have a Paypal account with a substantial negative balance. As Paypal have frozen the account I was unable to pay anything into it to reduce the negative total and have given up trying to do so.

 

Paypal passed my account to two different DCA's - both of which are offshoots or affiliates of Paypal themselves. All their letters and phonecalls went unanswered or if they caught me on the phone I refused to go through their security procedures simply stating I was refusing to divulge such information over an open phoneline to someone I did not know.

 

There were the usual threats of possible further actions and visits none of which materialised. As this negative balance is now well over two years old it is a dim and distant memory. I have another paypal account which was easy and problem free to open - despite the negative balance account. All you need is a different email address and bank account!!

 

Paypal have never (to my knowledge) taken anyone to court either themselves or their in house DCA's. The likelihood of them doing so is as remote as you winning the jackpot on the lottery or the Ayatollahs in Iran converting to Christianity.

 

So simply forget about them and move on. Or if they still allow you to pay into the account (unlike me) and you wish to do so simply pay them what you can realistically afford and no more.

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there are no DCA's that are affiliates of PP

there cant be PP are luxy based.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well just do it and ignore the silly letters calls or anything else

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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paypal claim i owe them a few thousand. They sent it to a DCA (akina, or whatever theyre called) and the DCA sends a couple of letters and thats it.

 

I'd just ignore them totally and keep the money in your pocket. They wont do anything to you. They prefer to do what they are doing right now. threaten and scare you, with no proof, into paying a debt you dont even know is legit.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I know it’s legit because I deposited funds to my betting account even when I knew my bank was at £0, iv Just had a phone call from PayPal regarding negative balance and said because it’s been negative for 28 days now it’s a high risk it could be limited or passed on to dca, I just said I could make a payment of £10 and I won’t be able to pay it off untill January

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boring unsubbing as you just wont listen.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I know it’s legit because I deposited funds to my betting account even when I knew my bank was at £0, iv Just had a phone call from PayPal regarding negative balance and said because it’s been negative for 28 days now it’s a high risk it could be limited or passed on to dca, I just said I could make a payment of £10 and I won’t be able to pay it off untill January

 

Kegimus

 

We are happy to help where we can, from experience, I have seen Paypal force these accounts to a DCA but they never go anywhere. Realistically look at the impact here - They dont report on your CRA so they cant trash it.

A DCA will just send you a letter and make a call etc and you can tell them to go whistle. Ignore Paypal as they will just go through the process..

 

TL;DR - Simple - Just ignore it and stop getting stressed.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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  • 3 weeks later...

Hope you paid that to paypal, not the DCA.

 

But good to see you got satisfaction anyway :) Thanks for the update.

 

By the way, you wouldnt have got any hassle. You get 3 letters from the DCA and thats it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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in that case well done.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 4 months later...
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