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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Perfect home threats


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Perfect home problem if any one can help.

 

My friend has a sofa with them 1/3rd paid,

they had a benefit change earlier in the year around July time and things got interrupted then onwards due to the time scale the change took.

 

Priority debts are being paid but finding it difficult to pay perfect home the required amount.

 

Last Monday another 'visit' took place where the foot soldier announced if payment was not made this week a bailiff would come to remove the sofas.

 

even a message relayed through their 7 year old son who answered the door around 4 30 .

 

The tone of the representative was confrontational as well.

 

What is the best way forward in dealing with this please if anyone can advise.

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Hi

This is a known issue with these rent to own products.

 

NO, they cannot remove the sofa. They would need a court order to do that.

NO. They won't sent round a bailiff as there has been no court action. Perfect Homes staff have lied to you.

 

I would be writing to their head office and complaining about the attitude of their staff members and mentioning the change of circumstances. These companies should have a policy in place where they are able to assist those in financial difficulties.

 

If these people come back, try and get a recording of them. Anything caught on camera which breaks the rules can be used against them and you may even have a claim for harassment. Don't let anyone in.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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don't forget to reclaim the hidden insurances....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Is this the direction to deal with all hire purchase companies? As they have items with bayv as well with just a handful of months left on 3 year agreements too..so far bayv have not gone to the extremes of perfect home as yet.

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Companies like Brighthouse mask their insurance within the interest rate and that hasn't been challenged (as far as I am aware)

 

Perfect Homes and BAYV still (again as far as I know) have separate insurance policies and maintenance cover. Miss any one of these payments and they lapse so any further payments shouldn't me made as if you need to claim, They would say "Ahh, but you missed a payment so you are not covered"

 

These insurances were sold to people even if their own insurance would cover such claims so were missold.

I would get them back as they have had their wrists slapped on many occasion. Any refund could be used to pay off the balance of the agreement.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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