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Europcar Hire - damage charges


Caketin10
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I was involved in a very minor collision whereby someone drove into the back of me.

My car was booked in for repair at a local accident repair centre.

 

The other Party's insurer arranged a hire car from Europcar for me to use whilst my car was in for repair.

I was contacted by Europcar who gave me a time to meet its representative at the repair centre and told me I would need to sign for the car and provide Identification.

 

On arrival at the agreed time,

I was told by the receptionist that the representative from Europcar had already dropped the hire car off.

I did not sign any agreement or show any identification.

 

After 2 days my car was repaired and ready for collection.

I contacted the other party's Insurance to ask what I should do about the hire car,

they told me to leave the hire car at the repair centre and they would contact Europcar to off-hire the vehicle.

 

A week later I received a phone call from Europcar asking me where I had left the vehicle.

I explained as above and that was that.

 

I have now received a letter saying there was damage to the car that I am liable for.

 

I have responded via email saying that I dispute this on the basis that firstly I did not sign any terms and conditions and that secondly the vehicle was off-hired 7 days before it was actually collected from the repairs centre.

 

Any other advice?

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how many times have we seen them pull this stunt...

 

you didn't pay them

so they cant get any money out of you

so......

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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