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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Caught shoplifting in Waitrose


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Hi,

last week I went to Waitrose,

bought some shopping and did not scan a packet of sushi,

 

when I exit one guy in civil clothes came after me and took me back,

I admitted that I did not pay and I felt so embarrassed...

 

they took my details, name, address and date of birth and banned me from Waitrose or John Lewis for life....

and they said I should expect a fine in the post anytime.

 

I'm really scared as in the letter says I should seek legal advice asap.

 

Also the fact that I can't enter John Lewis ever again make me so upset.

 

I did before took a banana or a croissant without paying but never other stuff.

 

Definitely not ever gonna do this thing again!!!

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Hi and welcome CAG.

 

Firstly, I'm glad you state you will never do this again. That is the point of security. The short sharp shock. Regarding being banned. Chances are they have forgotten you once the paperwork is done. Did they take your picture?

 

I don't see a problem going into a John Lewis as they don't have the time to scan every face that comes in. I would stay away from that particular Waitrose for about 6 months.

 

Regarding this 'Fine'. It is nothing of the sort. It is an invoice which can only be enforced via the county courts and for such a small cost item, it isn't worth bothering with the claim. I assume it will be RLP that chases you. Ignore them totally. They can do nothing to you--ever. More info when needed will be provided.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thank you for your reply.

It was really stupid and I'm so embarrassed...

I don't even know what I was thinking about doing that.

..but definitely learned from it and won't ever be doing that.

 

They did not take a picture but I think they can take from cctv ,

I don't know... I'm really scared to go in any Waitrose now.

They said if I want the ban lifted,

I need to call head office.

 

Also about the fine,

I said I will pay anything,

I just want it over and done and don't want any troubles again. ��

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It isn't a fine!! They don't have the authority to issue fines.

 

There are two different companies that do civil recovery. RLP and DWF. Chances are it will be RLP.

 

By paying this invoice, you will be encouraging these bottom feeders to do more. While I cannot 'TELL' you what to do, my advice would always be to ignore them.

 

If Waitrose took action through the county court, all they could claim for is the cost of the items stolen IF they didn't get them back or were unsuitable for reselling. If the goods were good enough to go back on the shelves then they have lost nothing. The letters will state security costs. They cannot do this as security costs are already factored into the prices paid at the till. You will not get a criminal record over this.

 

Let's assume that court action is taken. Security costs-Nil Cost of lost product -No idea. Court fee-£25. Solicitor costs - £50 so taking into account the cost of the food. The judgement will be less than £100 whereas the letters will demand sums between £150 and £200. Pay the judgement immediately and it will be as if no court action was undertaken.

 

Now, since 2012 when a retailer tried court action against two teenage girls, they lost-badly and since that time, no court cases were taken.

 

My advice will always be ignore and if you get a letter, come back here and we can go through them in fine detail.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thank you again for your response.

 

The security in Waitrose took the food back and gave me the rest of my shopping and they said I will get a letter and I will have to pay for the food and some extra ( they said "u will pay a fine")

 

I was surprised as well why I will I have to pay for the food when they took it back?!

 

I'm happy to ignore the letter as you suggested.

 

If I will receive one I will come back for help.

 

Thank you.

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really surprised they used the word fine, only the courts or a police officer can fine anyone.

 

you wont have any issue in john lewis

 

just stay clear of that waitrose store for a few months.

 

anything you get in the post YOU IGNORE IT TOTALLY.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you. Maybe I made a mistake, as I was quite scared and I didn't know what they gonna do but I'm sure they said I will have to pay for the food I tried to take and I will get a fine for shoplifting.

Hope I will not receive anything

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anything you get in the post YOU IGNORE IT TOTALLY.

 

dx

 

Unless it is a court claim form - never ignore those..... (a court claim likely won't happen, but if it did come back here for advice on how it can be defended).

 

To reiterate the advice:

1) They didn't involve the police, so that is unlikely to happen now. The theft was a crime, but likely now anything that follows is a civil mater.

2) It isn't a fine. If they do try to claim it is a civil, not criminal claim.

3) They are entitled to ban you. Their stores are private property, and if you enter them, you do so as a trespasser until any ban is lifted. If you want to try and appeal any ban / or enter as a trespasser, it is a matter for you to decide when and if.

4) Stop stealing. Even if it is low value items, you take the chance of being arrested and prosecuted, especially for repeated offences or higher value items.

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Hi and welcome CAG.

 

 

I don't see a problem going into a John Lewis as they don't have the time to scan every face that comes in. I would stay away from that particular Waitrose for about 6 months.

 

John Lewis / Waitrose were the other retailer trialing facial recognition using the neoface platform from nec.

 

I don’t know if they have rolled it out yet to all stores but it’s worth keeping out permanently from their stores if you don’t want a guard to start chucking you out, or if you irritate them enough, an injunction.

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I wouldn't bother.

 

all you are doing is extending the period they will remember about you.

 

WHY is it SO important you shop in THAT exact Waitrose store?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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just go do it

they wont be knowing who you are

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As long as you dont look shifty or you look nervous, theyll have no clue. In any case, id give it a week or so befor eyou go there.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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yea no dark glasses and false beards.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi! I received a "Letter before claim" of £149.50.

What should I do?!

 

It says "your conduct gives our client the right to pursue a civil claim for damages agains you in the Country Court as this caused significant disruption to our clients business at those premises. Our client has sustained losses as a result of your wrongful actions which include the value of the goods...

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Who is it from? RLP? DWF?

 

Doesn't really matter as you should ignore it. They can do nothing to you (except write more letters) Only waitrose are able to instigate court action and they won't bother as it isn't worth their while doing so.

 

Letter Before Claim??? Very misleading. Claim? does that mean court claim? No. they aren't allowed to.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Can you post up a copy of the latter in PDF format, and retract any personal info.

 

Silverfox is correct in you can just ignore it. But it would be good to see the exact context.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Can you post up a copy of the latter in PDF format, and retract any personal info.

 

Silverfox is correct in you can just ignore it. But it would be good to see the exact context.

 

Absolutely.

I would engage with Waitrose or their solicitor if it actually named them as the party writing (which is unlikely).

RLP / DWF or their solicitors.... Ignore (or the single “I deny any liability to DWF / RLP)

 

It’d be interesting to see exactly how it was phrased in terms of “our client”, and if they were being vague or precise as to who the client is and in what manner they are acting ......

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RLP/DWF cant issue a court claim.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Sorry ... just saw the reply! I Got another rpl letter today ..

 

We note that We have received no response to our letter of 10 November 2017. If you have already responded, it may be our corespondence has crossed, please make contact on 01159706231 to check if this is the case.

 

As well as being a victim of crime, our client has the right to bring civil claim against you for damages. You have not sought to deny your actions, or offer any explanation. Our client appreciates there are many reasons why incidents of this nature occur, but wishes you to understand the impact of your actions and accept responsibility for them.

 

Before taking any further steps in this claim, our client invites you to advise us if there are any circumstances witch you would like to be taken into account.

 

Whilst there is no legal obligation to consider mitigating circumstances in civil proceedings, our client adheres to core principles originally agreed with ACPO (the association of chief police officers) and abides by its own ethical codes. This ensures a degree of protection to those who may be considered vulnerable, or those in long term severe financial hardship.

 

If you consider this may apply to you, it is important that you notify us of your circumstances, so that they can be given due consideration and the appropriate action taken on your case. Please be assured that our staff are professional and non-judgmental and will deal with any communication sensitively and with sympathetically, and with complete discretion. Any information you provid will be used only for the purposes of determining whether to proceed with the claim , and will be treated in strict accordance with the data Protection act 1998.

 

We summarise the options open to you :

 

Submit a written defence, with full account of your version of events

Settle the claim, with or without admission, by paying the amount stated £149.50

If you wish to settle the claim, but cannot do so within 14 days, contact us to discuss payment options which include instalments and deferred periods, dependent upon circumstances

Negotiate an alternative settlement by containing our Collection Department on 01159706231

Advise us of any other relevant circumstances you wish to be taken into account

 

We require a response or payment from you within 14 days of the date of this letter, in order to prevent further action being taken. Our contact information is detailed overleaf.

 

This is the letter!

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just keep ignoring. Youll get a couple of these over 6 months or so then theyll try and pass it to a dca. That dca will send you a couple letters then youll hear nothing from them.

 

Remember, that letter is the same they send to pretty much everyone.

 

Oh, and further action means the whole dca thing. Ignore and move on with your life .

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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