Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #21
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    Default Re: car accident - opinions

    Well got a call this morning

    The other driver reported that we went diaganolly into his lane and car...

    Chap at insurance hadn't seen the video turns out although enterprise and rac got it neither of them bothered passing it to the underwriter

    Chap watched the video, started laughing and just said that they would definitely dispute the other sides story...


  2. #22
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    Default Re: car accident - opinions

    ie if there was no vid then it would prob well have been knock for knock.
    then again, it may still well be commercially.

    what about the reversing incident?


  3. #23
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    mergeAdmitted liability as far as I heard

    No fault team arranged repair this friday. Hire car collecting me from repair centre

    Have to admit it's taking longer than i thought.

    Cars still in for repair - not sure if it's because it's electric or if it's got more damage than I thought

    Paying the 6.99 a day excess on the hire car so hope it's not long

    As for personal injury they seem to have forgotten the second accident which is a relief in a way as it was relatively minor

    The first one still has me in physio which I must admit hurts like hell but seems to help

    Arrgghhh first [problem] call and Mil went for it...

    They got her to open a claim on my three kids. Because I refused they contacted her

    Gonna kill someone in a min


  4. #24
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    Default Re: car accident - opinions

    Well 2nd accident no issue admitted it

    1st one (the roundabout) had a call today from aviva

    Apparently they "accidentally" paid out to settle the other side

    They have viewed the video admitted the person who paid out didn't watch it. Are sending 150 as a good will gesture. Are booking the car in without paying the excess. Have settled the wife's whiplash for a bloody high amount are trying to sort mine and are rechasing the other side...


  5. #25
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    Default Re: car accident - opinions

    And as the other side wouldn't reply they issued court papers last friday


  6. #26
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    Default Re: car accident - opinions

    And as they still haven't replied their pushing for judgment by default

    Remind me never to go with Lv (other side)

    Just a mick take really


  7. #27
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    Default R noe: car accident - opinions

    Funny that you are Aviva and the other party is LV labrat, I had an accident on Feb 9th this year when the 3rd party pulled across into my lane on a one way system and accused me of being at fault.

    After months of fighting and doing the insurers job myself, I got two business owners who witnessed the accident submitted statements supporting my claim. Still LV would not admit liability and ignored all Aviva's deadlines, eventually I rang Aviva and gave them a piece of my mind telling them that I had been left out in the cold and I wanted something sorted asap, I got a really decent lady who told me that she agreed with me and would it be ok if she took my claim on herself. This is a major party of these insurers problem is that no one or two people take on a claim and you have to go over the same ground time after time.

    Anyways, this lady told me that there was considerable animosity between LV & Aviva and they (Aviva) found LV to always drag their heels and delay everything when they are at fault. So she said she would ring them and get back later that afternoon. Half an HR later I had a call back and LV had admitted responsibility, only took 6 months.


  8. #28
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    Default Re: car accident - opinions

    Good result

    It's been nearly 12 months and in the end aviva just dealt with it themselves.

    It's just been a pain in the bum from one end to the other and because the second accident is waiting to do their part of the payout based on this outcome I've just had enough

    I have to admit if it wasn't for having to pay fees for cancelling I would have given in ages ago


  9. #29
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    Default Re: car accident - opinions

    You will always get that with the cheaper companies. it isnt they dont really accept liability, it is about cashflow. Tey have to trickle the claims through as they dotn ahve any other business to keep their liquidity.



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