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    • Should this to be take into court with him or should he send something in earlier?
    • This is the other sign  parking sign 1a.pdf
    • 4 means that they need to name and then tell the people who will be affected that there has been an application made, what the application relates to (specificially "whether it relates to the exercise of the court’s jurisdiction in relation to P’s property and affairs, or P’s personal welfare, or to both) and what this application contains (i.e what order they want made as a result of it) 5 just means that teh court think it is important that the relevant people are notified 7 means that the court need more information to make the application, hence they have then made the order of paragraph 1 which requires the applicant to do more - this means the court can't make a decision with the current information, and need more, hence paragraph one of the order is for the applicant to do more. paragraph 3 of the order gives you the ability to have it set aside, although if it was made in january you are very late. Were you notiifed of the application or not?    
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    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
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Ferry left without passengers


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An elderly relative of mine book train and ferry to Ireland via Hollyhead.

She got all relative train connections as quoted on tickets

 

when she got to Holyhead the ferry had left without her.

The customer service at ferry port said it was train fault.

She been in contact with customers services at Irish Ferry port

and they also said it not their fault

and she is responsible for making it on time to get ferry out

she and other passagers had got off train and went to ferry port to find check in had closed. :mad2:

 

Surely the ferry should not have left without all passengers and train should have infromed them there were passengers on train for ferry.

 

Irish ferries were not concern and said it was her fault for not making it on time.

They seem not to want to take any responsibility for passagers once fare been paid. :-(

 

This meant waiting at ferry port for hours and longer on ferry time on ferry 2 hrs extra.

 

Any suggestion go forward with compaint would be appreciated. :!:

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As soon as she got off the her schedule train at ferry port she went to check in but it was closed.

The ticket was combind one with schedule with 2 changes which she got well within time.

 

The ferry company are they are only responsibe for sailing not for trains getting in on time.

Not sure if train was late or ferry left early.

 

If train was late it would have been no more than minutes.

She was left waiting at ferry port for hrs until next sailing

which took hours longer than the Swiff she was booked on

therefore had extra expense at other end ie taxi fares.

 

She sent all relevant info to complaints office in Diblin but it seems they do not want to know :!:

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You didn’t actually answer a single question.

 

First part of train journey was with Virgin to Crew & from there on it was with West Cost trains that is the company fare was paid to on card statement

 

she is going to contact them to get exact time it arrived at Holyhead on 12th Oct.

 

According to Irish Ferries Customer services at Dublin saling was took off at 11.50.

 

Irish Ferries says not responsible and it up to customers to make it on time for sailing.

 

I feel whole thing was misleading

 

no one wants to take responsible for not been given incorrect information at Euston Station for combine tickets to Dublin Ferry port.

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DG2007 noted the lack of information on which to base a reliable response:

 

You didn’t actually answer a single question.

 

So, in reply we get:

First part of train journey was with Virgin to Crew & from there on it was with West Cost trains that is the company fare was paid to on card statement she is going to contact them to get exact time it arrived at Holyhead on 12th Oct. According to Irish Ferries Customer services at Dublin saling was took off at 11.50. Irish Ferries says not responsible and it up to customers to make it on time for sailing. I feel whole thing was misleading no one wants to take responsible for not been given incorrect information at Euston Station for combine tickets to Dublin Ferry port.

 

Yet, the questions previously asked were:

What time was the scheduled crossing departure? What time did check-in close? What time was the ticketed arrival time of the train? What time did the train actually arrive?

 

Still, being told the time it actually departed is a bit like “the scheduled departure time”.

I was going to say “one question out of four answered isn’t too bad!”, but let’s make that a half an answer out of four.

 

Carry on directing your ire at the ferry company, Virgin / West Coast and the staff at Euston.

Meanwhile, if you want useful advice on who to focus your complaint on, you’ll need to actually answer the (reasonable!) questions asked.

Otherwise: it’s guesswork.

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  • 2 weeks later...

Found out virgin says it arriva fault as they did not updated their system and virgin past complaint on to them, but last part of train journey was with west coast train not arriva. Don't know how arriva comes into it now. Apparently train got into port same time as ferry gate closed. Not sure about guaranteed connection but feel it’s relevant tho..

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if it was a guaranteed connection then if the train doeant make it and the ferry has gone them the train co pay you. Simple as. The alternative is the ferry has to wait for the train and as they didnt theh they pay.

If not a guaranteed connection then the reimbursement rules for late trains apply, regardless of the consequences of the late train.

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Been sent all around the place, not sure what they are playing at,

 

they now they have inclusded some details to Transport Focus to help resolve issues.

 

Said reason their name was on bank statement Arriva use to sell ticket to public and they are company that is responsible for the matter.

 

Could not make it up!!

 

Does anyone know the name of CEO of virgin or should I sent to Richard Branson ?

 

Seems they want to wash their hands of it, but I will make sure thats not going to happen...

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Was the train late or did it arrive at the correct time? In this case you may not be able to blame the ferry company if they sailed on time as people on board may have to catch connections in Ireland. If you paid by CC, then maybe you cna claim back due to breach of contract?

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Presumably she got the 07:35 from Euston, with changes at Crewe and Chester, arriving Holyhead at 11:20.

 

The sailing was at 11:50, but the Irish Ferries website states that check-in closes 30 minutes before departure, which would therefore fit with what you have now been told i.e. "Apparently train got into port same time as ferry gate closed."

 

Sounds as though she was simply on the wrong train to catch that ferry, so unless she was advised to catch this particular train by Virgin or Irish ferries, I'm not you'll get very far with your complaint.

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