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    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HI I would appreciate some help on this issue if at all possible.

I lost my job in May 2017 and was unemployed for 3 months. I was paying £1386.00 per month for a small one bedroom flat in Clapham Junction and had been doing so since Dec 2014 (so nearly 3 years). As it became apparent I could no longer afford the rent I spoke to Kinleigh Folkward and Hayward who were the estate agents for the private landlord I rented off and asked if I could be released early from my tenancy agreement which was due to expire on 10th Dec 2017. After negotiation the landlord agreed the tenancy could be terminated once a new tenant had been found but the estate agents insisted I was liable for paying the letting fee until the end of the tenancy (10th Dec) irrespective of whether a new tenant was found.

A tenant was found and we agreed an end date of 25th Oct (today) - I had hoped for earlier as I was able to move to my new cheaper property on 30th Sept. After I moved out I started getting phone calls from workmen asking for permission to enter the flat to measure up replacing the carpets with wooden floors. I agreed but rang the estate agents checking that no work would commence until I had ended the tenancy. I saw no reason why (as I was in fact paying effectively rent on 2 properties that the landlord should profit from the situation by getting rent paid whilst he was having works done.) I got in writing that no work would begin until I had completed check out.

I turned up at the flat last night to discover carpets ripped up, some new flooring laid and a total mes. I then cancelled the professional cleaning company I had booked for this am. I went back there this morning to find the workmen there with keys and smoking in the flat.

The check out clerk arrived at 10am and was quite appalled too.

I have not paid my rent since 10th September as I have no trust in these people (either the agents or the landlord) to not try and rip off my deposit. Financially then I owe 6 weeks rent but there are 4 weeks rent held in deposit.

My question is - can I legitimately say they have to cancel the tenancy at the end of last week thereby reducing my debt to them (the workmen told me they had been there all week)and what action should I be taking regarding unlawful and unpermissioned entry into what technically was still my home?

I'm not interested in just causing trouble for troubles sake but rather in reducing any payments to them that I need to make. 3 months without salary this year has broken me financially and I just do not have spare money. I'm happy for the deposit to be released to the landlord but want to reduce any further bill by as much as I can....

 

Any advice will be hugely gratefully received.

Moobelle

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then make that point very strongly to the landlord and dont go through the agents if you feel they have unilaterally taken decisions to let the builders in. They are entitled to access for viewings/measuring etc but not to start the work and leave the place uninhabitable for a week and expect you to pay for it. Problemis that many amateur landlords are financially crippled when their tenants dont or cant apy the rent on time so grab at anything that will get them an income and that includes this sort of thing. As they dont actually owe you money you are in a stronger position to state that you arent paying for this week ad to reinvoice you properly

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A precise timeline would be useful.

Rent is payable on due date, not from Deposit after end of T.

Wrong to withhold rent without LL prior consent.

Notify LL that you consider your Agreement terminated at the end of the rental period which included arrival of Contractors.

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