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Beko washing machine fire


lottie26
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HI

 

last week I had a fire at home that started within 10mins of plugging in my washing machine,

I was upstairs when the electricity tripped

went in the kitchen to check and the plug was on fire,

it was plugged into extension cable on the floor.

 

I phoned fire brigade and got out of house along with daughter and dog, the fire took hold and destroyed my fridge, microwave, tumble dryer and severely smoke damaged my walls and Kitchen cabinets that I had fitted last week.

 

I phoned Beko who sent out an engineer

took photos of damage and washing machine,

he stated to me he could not say whether the plug had or had not caused the fire as the plug was not there to examine,

I honestly dont know what happened to it

it was just a blob of plastic

with everything getting thrown out in the garden I dont know where it was,

he didnt even cut the cable from the machine to check that.

 

Friday I got an email to say that after their visual inspection their machine was not to blame, and thats the end of that.

 

I was told I could discard the machine

the scrap man has taken it now

 

I dont know which way to turn,

I am not insured

after saving up for 2 years for my new kitchen its totally ruined, well the doors are.

 

I would be grateful of any advice what to do next,

after I received the email on Friday I did get a little angry and emailed back I would be taking them to small claims,

just wondering if this is an option?

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last week I had a fire at home that started within 10 ,ims of plugging in my washing machine, I was upstairs when the electricity tripped so went in the kitchen to check and the plug was on fire, it was plugged into extension cable on the floor.

 

Having seen the quality of some of the extension leads out there for sale, there is a very good chance that the socket on the end was at fault. Washing machines should be plugged in to a wall socket, as should any other appliance that has a high energy demand.

 

To be honest, without being able to get an independent report on the washing machine (including the plug & extension lead), I think you would struggle in pursuing a claim through the courts.

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you should never run appliances capable of taking several KW's of power on an extension leads.

read the manual.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've just had a look at a random Beko manual. In the installation section it says

"Do not make connections via extensions or multi-plugs"

With that in the manual I don't think you would have a leg to stand on with a claim.

Insurance time, just need to hope they don't read the fire brigade or Beko report. They could go down the route of not following manufacturer's instructions and make life difficult for you.

Edited by Mr.P
Fixed autocorrect.
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Autocorrect. Should have read random Beko manual and Beko report !!!

 

Fixed it for you :wink:

 

Unfortunately, the OP doesn't appear to have household insurance.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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