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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Argos item not as described


Hoganj719
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Hello,

I purchased an electric shower from Argos,

the description stated 'suitable for all water systems'.

I employed a trades person on a fit only basis,

 

when the shower was fitted it did not function,

on investigation the shower was suitable for cold water mains supply only which I do not have.

 

This has resulted in me paying the trades person twice,

the second time to fit a suitable shower and left a fixing hole in my wall the new shower doesn't cover.

 

I have written to Argos and they state

1. It is the fitters responsibility to read the manufacturers instructions even though the fitting was carried out correctly

 

2. The duty of care rests with the trades person even though I instructed them to fit the shower confident it was the right one as advertised.

 

I have asked for compensation for the plumbing costs and a goodwill gesture for the damaged wall which they are refusing.

 

 

Can anyone help.

 

Thanks

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Why did the trades man connect it then if you have no cold water feed...did he connect it to the hot water feed ?

 

This wont have enough pressure which the tradesman would have known ?

 

Andy

We could do with some help from you.

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I employed a trades person at short notice as I only have a shower (no bath) and my shower had ceased to work.

 

The agreement was I would supply the shower and that they would fit the shower to the wall, plumb the water connection and wire the electrics.

I'm not sure how a trades person who does not specialise in showers (nor do they need to for a shower swap) would know what was suitable and what was not and why they would disbelieve me when I said 'fit this please', there was nothing to gain for them.

 

I have since learnt there are at least 4 types of shower water supply, mains, combi, vented and tank gravity fed,

that's an aside the shower I bought clearly stated suitable for all water systems,

my trades person was a general builder and carried out the job as instructed.

Edited by Hoganj719
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show us the item on the argos site.

please don't hit Quote...just type we know what we said earlier..

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http://www.argos.co.uk/product/8331977

 

Argos have changed the item description to read

- Compatible with all water systems

- install as per manufacturers guidelines.

 

Which is still incorrect

the shower is not compatible with all water systems

and the installation in my case was correct,

the installation is not the issue.

 

Why do you ask as this isn't relevant or helpful,

but as you asked I have cold water mains to the sink,

I assume as the pressure is low in my area when the bathroom was fitted, before my time,

 

a gravity fed system from the loft was installed so I have a cold water supply but at low pressure which electric showers aren't suitable for,

 

I need either an external pump fitted for about £440.00 or an electric shower with an integrated pump,

 

hope this helps you, can you help me?

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" a gravity fed system from the loft was installed "

 

Beginning to make sense now....if only you had posted that in your initial post

We could do with some help from you.

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Well I've just read the instructions on installation and it says cold water mains pressure.

So you may have a case.

But they also say read before installing.

 

There is also mention in the fault finding section at back of booklet about gravity fed systems and you can use this shower with an average gravity system.

What is the height of the tank to the shower unit?

 

Ps my triton electric shower works fine from my cold water tank system and there is only 5 foot height difference.

 

After re-reading your responses in starting to think your general builder is seeing you as a bit of a cash cow.

 

The pressure from a gravity fed system as long as you have at least a head of at least 5 feet will give you mains pressure anyway- your shower should function.

 

A trades person should of read the specifics of installing the shower.

Is he qualified to do the electrics?

 

You can buy a water pump from around £60 trade (around 100 quid to fit)

Or even if you went to screwdix you can get one for around £100

 

https://www.screwfix.com/c/bathrooms-kitchens/shower-pumps/cat820270?cm_mmc=Google-_-Bathrooms%20%7c%20Showers%20and%20Enclosures%20%7c%20Generic%20-%20Non-RLSAs-_-Parts%20-%20Pumps%20-%20Exact-_-water%20shower%20pump__kenshoo_clickid_&ds_rl=1245250&gclid=EAIaIQobChMImfWs9eOB1wIVCI0bCh02Sge4EAAYASAAEgJ6UPD_BwE&gclsrc=aw.ds&dclid=CK7erPrjgdcCFfcT0wodmZgPRg

 

I'm thinking you are being seen as a free ATM machine by the general builder.

 

One other small point, why didn't you get a plumber to do the shower rather than a general builder?

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Thanks for the response,

assuming the fitter arrived and read the instructions

he would not have fitted the shower

I would have been liable for a call out charge which to me would be Argos' fault.

 

Sorry I have read the booklet and in no way does it say gravity fed will work, can you please quote.

 

I have consulted Which and you dont need any qualifications to swap out a shower only install from new.

 

The builder has not taken any advantage

they fitted the shower as requested,

it wasnt fit for purpose,

 

I bought another shower they fitted that and charged accordingly,

I used a general trades person as this happened on a Sunday evening,

we dont have a bath and in a busy house hold

 

I needed the situation rectifying quickly before work, Uni etc

and they were the only ones available at short notice

 

he was more than capable of connecting one pipe, drilling four holes in the wall and connecting three wires.

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The stuff on gravity fed systems is in the faq or troubleshooting pages.

 

General builder would need to be qualified in electrics.

What if he had fitted it and you turn it on and got electrocuted? Its not swapping out, and a reputable and qualified person would of read the specifics before installing.

 

It matters not that the builder was the only one available at short notice. In fact it should of been the 1st red flag.

 

I can see Argos point in their reply to you.

Not fitted in accordance to manufactures guidelines.

If they were read before fitting the product could of been returned.

Maybe someone with a law degree can pick thru the small print to the nth degree for you and find a small loophole but I don't think you have a strong case but still try.

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Ok,

I have read the manufacturers guidance and there is nothing suggesting gravity fed is suitable, please quote.

 

No the builder would not need to be electrics qualified, please look at the advice from Which, I cant post the link as the forum wont let me.

 

The person did not need to read the instructions as it is very basic, drill four holes, secure shower, connect pipe, wire the same as a standard plug.

 

No red flags, job done at a reasonable price, the shower failed as it was not sold as described, the fitting was not the issue.

 

The shower was fitted in accordance with the manufactures guidelines even though they weren't consulted, even if they had been referred to that part of the booklet is past the compatibility piece which is the real issue, the shower failed to work as the water pressure was not sufficient.

I did return the product and was refunded as the item was not fit for purpose/sold as described my issue now is consequential loss.

 

In summation:

1. Was the shower advertised as suitable for ALL water systems, Yes,

 

2. Was the shower fitted correctly, Yes,

 

3. Did it work, No,

 

4. Was this due to the item being installed incorrectly, No,

 

5 Was the shower sold as advertised, No,

 

6 Had the instructions been read from cover to cover in spite of the advertised suitability would the shower have been fitted, No,

 

7 Would I have still been charged by the trades person for a call out, Yes,

 

8 Are Argos at fault, please comment......

Edited by Hoganj719
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1 yes

2 no ( shouldn't of been fitted if competent person reading instructions)

3 no

4 yes. Not fitted to manufactures guidelines. Would of been avoided by answer in post 2

5 no

6 no. And there lies your problem

7 no. Shower could of been returned and a suitable one purchased to be fitted.

 

8... Partly. But not to the level of compensation your requesting.

 

 

Ps you still have not said how much of a head of water you have above the shower.

My trinton shower works perfectly well inspire it saying its for cold mains only.

You haven't also answered y your builder wants to charge you £440 for a pump you can get for £60.

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Hi

 

1. On the Argos link you provided it states "Compatible with all water systems - install as per manufacturers guidelines."

Did it state this at the time of purchase?

 

2. On the same Argos link were all 4 of the "view document PDF" displayed at time of purchase?

 

3. On the same Argos link if you download the very first "view document PDF" and go to Page 2 of PDF -Section 1 Checklist - Specification - Pumbling - Supply Source it states clearly "Mains pressure cold water".

 

4. In your above post its a bit confusing as you seem to imply the person you employed did not read the manufacturers and just installed the shower but then imply it was installed as per the manufactures instructions. (Did the person you employed fit the shower as per the install instructions from the manufacturer?)

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I think the confusion comes from compatible with all water systems.

The shower does as long as your system gives mains pressue.

Mains water pressure is the ability to fill a 1 gallon container in 30 seconds or less.

 

If you have to modify your system then that's an addition and out of manufactures hands.

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Hi the wording and PDF documents have since been added. On point 4 the shower was fitted correctly, the documents were not read but nothing in the installation impaired the performance of the shower. Hope that makes sense.

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1 yes

2 no ( shouldn't of been fitted if competent person reading instructions). The installation was performed correctly.

3 no

4 yes. Not fitted to manufactures guidelines. Would of been avoided by answer in post 2. Disagree fitted correctly, water supply wrong

5 no

6 no. And there lies your problem

7 no. Shower could of been returned and a suitable one purchased to be fitted. The shower was returned, the fee to the fitter would be a call out charge.

 

8... Partly. But not to the level of compensation your requesting. What level do you suggest?

 

 

Ps you still have not said how much of a head of water you have above the shower. Sorry not had time to measure it.

My trinton shower works perfectly well inspire it saying its for cold mains only.

You haven't also answered y your builder wants to charge you £440 for a pump you can get for £60.

My builder didn't, this was a separate quote which I dismissed, I then sourced a shower with a built in pump designed for tank fed systems and had that fitted.
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ah you've finally understood...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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