Hi, I wonder if somebody could advise me. I sent CRS the CCA letter Signed for on the 26th June 2017. I have yet to receive any reply to the letter I sent. I checked and it has been signed for and I have a copy of the signature from the Royal Mail.

I keep getting emails, text messages and telephone calls from CRS, even after I stated in the letter that I only want to communicate with them via mail and no other form.

I am not sure how to go forward with this issue.

I would appreciate any advise.

Thank you.

JudyG

why did you send CRS a CCA request

what are they chasing?

dx

Mark their emails as Junk, and bin them.

Any pest messages they send FORWARD them to 7226 (SPAM on your handsets keypad)

And any phonecalls, laugh and hang up, keep a diary of events with a view of taking legal action against them for the criminal offence of harassment.

is this a gym 'debt'

is it to do with a credit agreement? If not then the letter is meaningless.

You also have to pay a statutory £1 fee.

If this is not about a credit agreement then they wont desist because they have you down as someone who doesnt know their rights.

Do a bit more reading on other thread that are similar to yours and them tell us what it is all about

Thank you all for your replies.

I must apologies, I should have clarified the post. This is for a Three Mobile phone contract.

I have received three emails in as many weeks and my husband and I have each received 4 text messages in the last two weeks, as well as two phone calls each.

I presumed that the mobile phone contract is a credit agreement.

All advise will be helpful.

Kind Regards

Judy

No its not a credit agreement..its a service contract.

CCA request not applicable

Hi Again,

I forgot to mention, I sent a £1 postal order with the letter sent to CRS on the 26 June.

Regards

Judy

moved to the telecom section

oh well the CCA request was pointless

who are CRS stating is their client

as they don't buy debts only chase them.

don't forget a DCA is NOT A BAILIFF

and are totally powerless

so tell us about this mobile debt?

is it on your credit file?

All of the story please.

Did you cancel the contract mid term?

Do you still have the handsets?

When did you take the agreement out, and did you take out a credit agreement for the handset? (If so this falls under the CCA)