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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Permanent role being made redundant, replaced with fixed term contract. Legal?


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Hi, thought I'd see if I could find any useful advice here. I'm very anxious so any good pointers much appreciated!

 

I'll keep it as brief as I can: I'm a one-man IT dept for a medium size organisation - permanent position that has risen in seniority over 12 years. My line manager is proposing a reorganisation that will end my current role and replace it with an extremely similar role on a 2-year fixed term contract. Redundancy is an option, and I am unsure as yet if 'they' are keen for me to take it, or take the new role.

 

I want to stay on, and I believe the new role is precisely my current role just with a new job title and an improved job description. My current job description is pretty vague, but the new role describes precisely the work I have been doing for years. The only real difference is that some more junior responsibilities will be removed and given to a new, junior role (which is great).

 

If I take the new role on 2yr FTC, I presume I will not get redundancy at the end of that contract if they choose to let me go. I cannot afford to lose my job security like that!

 

I have a 1st consultation coming up, and I will argue that the new role represents what I do currently. So my questions are...

 

Can they do this? If I can prove that the new role describes precisely what I currently do, can they still make my post redundant and leave me with the choice of changing to FTC?

 

If I took the FTC, might I nevertheless be considered to have been continuously employed for my 12 years+, and would that render the 'fixed term' irrelevant as I would be considered permanent in law? I don't know, but this is a possibility I have gathered might be the case from googling around.

 

If 'they' would rather I left, can they even make me redundant when they are replacing my role with such a materially similar one, albeit FTC? I have absolutely no history of failing to perform or being told of any problems with my work, so there are no grounds for dismissal.

 

As I said I'm going to argue that the new role is my current role, I want it, and I don't want to be FTC. I think I have a good case, but I'd love to be able to reference actual laws that back up this position!

 

Thanks again if anyone has any guidance.

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what's the rationle for it being a FTC? I can't see the point myself.

 

You shifting to a FTC doesn't eradicate length of service to date, so I think you would be entitled to redundancy after 2 years anyway; so may as well go for it.

 

How large is the organisation you are in? That will affect the consutancy process.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Their may be a reason in the company's 2 year plan/5 year plan so they may have a valid reason for making the position redundent.

On the flip side I cant see the point in making you redundent with sound 10ish years service and then taking someone on on a FTC. It will cost them thousands in redundancy even if they offer you the position on a FTC. Your still entitled to your payout.

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Size: About 100 full time staff.

 

This point about perhaps still being entitled to redundancy at the end of a 2yr FTC is key. If that is the case, much of my fear is erased! But I will need to be sure, as otherwise I would be better off taking redundancy now rather than risk being out of work with nothing in 2 years.

 

The supposed rationale for making the role FTC is because "...it is envisaged that the skills/experience required will evolve in this period." No **** Sherlock, that's always been the case, and I could say that about every role in the organisation! I feel this rationale is extremely weak. Reading between the lines, I believe my (fairly new) line manager is unsure of me - our personality types don't quite gel unfortunately - and wants to leave a door open. I have had a succession of managers over the years as the post above me is a bit like the 'Defence Against the Dark Arts' post.

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just don't let them give you a break between contracts and you are fine; type of contract not important, length of service is

 

https://www.gov.uk/redundant-your-rights/redundancy-pay

 

See also https://www.gov.uk/redundant-your-rights/consultation - get your rationale ready!

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This is promising, thank you!

 

I will go read and research some more to be as sure as I can.

 

I wouldn't be surprised if the 'mastermind' behind this move is unaware of this, and believes they can avoid paying me redundancy if they don't want me in two years.

Otherwise what is the point of making it FTC?

 

Now I'm wondering if I should raise this in consultation, or just keep it in my back pocket knowing that I'm still assured of either a job or redundancy at the end of it.

During 2 years I can also be networking and working on my credentials, to be better prepared for a job hunt.

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You raise it on 1st consultation.

If and its a big if, they can change your contract to a FTC they would have to make you redundent and then re hire you.

 

What they may be doing is changing everyone's contracts to FTC as they don't have to pay redundancy at the end of a contract.

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Younraise it on 1st consultation.

If and its a big if, they can change your contract to a FTC they would have to make you redundent and then re hire you.

 

What they may be doing is changing everyone's contracts to FTC as they don't have to pay redundancy at the end of a contract.

 

I agree. You point out to them that you know this. If they are above board in their proposal, they won't care that you know. If they are up to something it gives them pause - you won't be a walkover. Just be sure, as suggested already, that there is no break between contracts and got are in no worse a position.

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I agree. You point out to them that you know this. If they are above board in their proposal, they won't care that you know. If they are up to something it gives them pause - you won't be a walkover. Just be sure, as suggested already, that there is no break between contracts and got are in no worse a position.

 

Thanks folks, I think you're right. I'll bring it up and see what they make of it.

 

So if I am still entitled to redundancy later if I take the FTC, my remaining challenge will be whether they actually want me to take it or not. If they don't, then I will be arguing that the role is the same as my current role or close enough that they must give it to me. My understanding is that you can't make someone redundant and then advertise a new role that is clearly the same role.

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if you take the FTC and they let you go at the end of it you will have 14 years qualifying service, not 2 so entitled to that as a redundancy package. This is the point that Emmzi and Sangie were making, a change of contracts doesnt affect the past. Same as if you oved to a different job in the company altogether, still continuous service. What will change is the right to challenge whether the job is redundant at the end of the 2 year contract. they will probably offer you another 2 year contract, or a year or however far into the future they think they can see so it wont really change anything. beware of taking the golden bullet and then accepting the new job offer, that has hidden problems for both sides if it goes badly

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if you take the FTC and they let you go at the end of it you will have 14 years qualifying service, not 2 so entitled to that as a redundancy package. This is the point that Emmzi and Sangie were making, a change of contracts doesnt affect the past. Same as if you oved to a different job in the company altogether, still continuous service. What will change is the right to challenge whether the job is redundant at the end of the 2 year contract. they will probably offer you another 2 year contract, or a year or however far into the future they think they can see so it wont really change anything. beware of taking the golden bullet and then accepting the new job offer, that has hidden problems for both sides if it goes badly

 

No it won't change. Someone on a fixed term contract had exactly the same redundancy rights as any other employee. It would be unlawful to treat someone differently simply because their job is on a FTC. So, for example, if there are six jobs that are the same and everyone has two or more years of employment, the employer cannot decided that the one job that is on a FTC is the one to go - all six posts must be put at risk and a fair redundancy process run. Obviously, if this is the only post of this type, then the job could become redundant at any time, but that would hold true of any form of contract. And if this is the case, the employer must look for a suitable alternative role before making them redundant. The distinction between fixed term contracts and so-called permanent contracts died a long time ago - the length of service is what matters now.

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Had my 1st consultation. They agreed the point that I would be entitled to redundancy after 2 yrs if I got the FTC role and it wasn't later renewed. BUT, the current redundancy deal is 4 x statutory, and this is something they would not necessarily have to offer me later. I said that is something I would want to negotiate if I were to be offered the role, as I can't live with the prospect of mere statutory redundancy at the end of it.

 

I also explained my argument that the new role is essentially my current role and that therefore it should automatically be mine if I want it.

 

Nothing I can do now except wait for the 2nd consultation :-( Still, feeling fairly optimistic about the outlook. Thanks again for the advice everyone.

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I don't rate your chances of negotiating a "might happen" in 2 years time

 

Worth negotiating: training that will keep your skills and thus employability current

 

Decide. Do you want to keep the job now or not? Stop trying to butter your bread on all sides and the edges!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I don't rate your chances of negotiating a "might happen" in 2 years time

 

Worth negotiating: training that will keep your skills and thus employability current

 

Decide. Do you want to keep the job now or not? Stop trying to butter your bread on all sides and the edges!

 

I agree with this. There is no room to tie them to such a good deal in the future, and any agreement would not be worth the paper it might be written on. Take what is on the table now, or don't. But do not expect anything other than another two years work and, possibly, statutory redundancy. Make your decision based on that.

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I don't rate your chances of negotiating a "might happen" in 2 years time

 

Worth negotiating: training that will keep your skills and thus employability current

 

Decide. Do you want to keep the job now or not? Stop trying to butter your bread on all sides and the edges!

 

I demand more butter! :-) But yes, I can see that is an unlikely thing to be able to negotiate. I will at least question the rationale for making the role FTC. And yes, I'll be focussing on my employability over those 2 years if I get them!

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