Hi all,

this morning I received a charge notice from CP Plus for staying too long at Donnington MOTO services.

I have to say I have never been before and was concentrating on where to park so never even considered a time limit.

Its not often I use services and assumed there would be plenty of time. I now know I was wrong.

I stayed 2 and half hours according to the in and out time.

It was about 3 weeks ago, so I cant honestly remember.

From what ive read they have to send the letter within 14 days - which it isn't.

so guessing I either choose to ignore or appeal on this fact?

1 Date of the infringement15/9/2017

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 4/10/17

3 Date received 7/10/17

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No - not that I can see anyway

5 Is there any photographic evidence of the event? Photo and timestamp of car in (12.21pm) and car out (14.55pm), also showing reg plate

6 Have you appealed? {y/n?] post up you appeal]

Have you had a response? [Y/N?] post it up

Not done anything yet

7 Who is the parking company? CP Plus

8. Where exactly [carpark name and town] MOTO services Donington Park

For either option, does it say which appeals body they operate under.

'operating in accordance with the British Parking Associations Code of Practice'

Apologies if I have done anything wrong, a lot to take in.

Any advice welcome as to my next step.

Edited to add: £100 required within 28 days, or £60 by 18/10/17

Hello and welcome to CAG. The forum regulars should be along to help you later. As it's the weekend, please bear with us until our volunteers can take time out from their other lives to advise you.

I've edited your first post to reduce the font size and make it easier to read, I'm not sure what went wrong with it.

Best, HB

yep out of time

read this thread and send the DVLA a letter

https://www.consumeractiongroup.co.uk/forum/showthread.php?481900-PE-ANPR-PCN-May-2017-Copthorne-Tara-Hotel-Kensington-only-got-PCN-today!!&p=5067492#post5067492

Thank you, I have read that thread. So, for now I simply ignore the letter?

In that thread though the letter for DVLA was regarding inaccurate information, as in the date and time were wrong on the letter compared to the actual event?

Or most likely I have misunderstood the purpose of the letter to DVLA.

Sorry, new to this. Husband had a similar letter from an Iceland store car park few years ago and ignored the letter and subsequent threatening letters and never heard again, but this is new to me. I'm not so confident

Well the reason for having to write to the dvla doesn't matter

Its the details of who and when

That's important

Ignore their letter,

to answer will only encourage them to think they have you worried and they have a reason far chaisng you when they dont.

The timelimits are for creating KEEPER liability, not enforing a contract with the driver so dont give them any rope.

when they have exhausted themselves writing silly letters and decide to move on to court threats ( if they do)

then you tell them in writing they are timed out and to get stuffed.

At the moment you are in a position to sue them but again that threat shoud be saved until they can be seen to be harassing you by repeated demands. ( doesn't create the tort but does show they are greedy and stupid not to stop their actions so helps bump up the compensation)

Thank you all for your replies. Yes, I will put it to one side for now. If and when I get more letters I will come back here if that's okay.

Thank you again for providing me with reassurance

good, do not lose any of the paperwork,

they rely on that to help them make you feel as though you have to pay as you cant argue.

With the paperwork tucked away you can prove they dont have a claim.

You will alos have the ammunition to complain to the site owners about their "servants" telling lies and trying to chisel money out of people

Good tip. Thank you

Just dropping to to add, got second 'reminder' letter today. As its past the 14 days, the charge is now the full £100. Ive added the letter to the first. Will update with any new letters

Its been a while! Got another letter today from DRP (debt recovery plus). Im guessing the advice is the same and to keep ignoring? thank you

Normally if DRP are involved, you're coming to the end of the letter trail. Ignore.

HB

Thank you. the last letter i got was back in November from CP Plus saying legal action pending. Had hoped they had given up. will add letter to rest of pile

It's just the usual 'bluff and bluster' from Daft Recovery +.

Will you give us money if we threaten you?

Will you give us money if we say that we're going to come round and beat up your pet rabbit?

We may recommend to our client that they threaten you some more, and they'll come to your house and burn it down.

Then you'll get a final one that says (more or less) "look, we're getting desperate to part you from your money now, we're so amazing that we're giving you one last chance to contribute to our Christmas party fund and making you a 'Reduced payment offer', aren't we great!"

Let 'em waste their money, this isn't going anywhere near a court, and if it does, it'll be a grand day out for you as CPP will be paying all your expenses and if you play your cards right, a good chunk more besides.

the advice regarding debt recovery agents is always the same IGNORE THEM. they have no interest in the matter so cant make any decisions or do anything regardless of what they say. There are cases where DCA's have sued and they have not even been given the opportunity to explain themselves in court- automatic dismissal with costs against them.

It's just the usual 'bluff and bluster' from Daft Recovery +.

 

Will you give us money if we threaten you?

Will you give us money if we say that we're going to come round and beat up your pet rabbit?

We may recommend to our client that they threaten you some more, and they'll come to your house and burn it down.

 

Then you'll get a final one that says (more or less) "look, we're getting desperate to part you from your money now, we're so amazing that we're giving you one last chance to contribute to our Christmas party fund and making you a 'Reduced payment offer', aren't we great!"

 

Let 'em waste their money, this isn't going anywhere near a court, and if it does, it'll be a grand day out for you as CPP will be paying all your expenses and if you play your cards right, a good chunk more besides.

Haha, that did make me smile. thank you

Hi all, its been a while

Today I got a letter from SCS Law saying I needed to pay the outstanding debt of £120

It says on it 'Unless our client receives full payment from you within 14 days, CP Plus LTD may take steps towards commencing legal proceedings against you by way of a Letter of Claim' then goes on to say if this happens cost will increase to reflect court fees etc

Do I still just continue to ignore?

Dear SCS,

Re your letter -give reference number.

Date of alleged infringement-15/9/2017

Date of NTK - 4/10/2017

Date NTK Received -7/10/2017

If you do not understand this message please consult a competent solicitor or Citizens Advice.

Yours Faithfully.

PS Please also inquire about breach of Data Protection Act by CPP

PPS Please improve your due diligence .

PPPS I have assumed that you are an ignorant bunch rather than that you knew about the dates . ..........................

Thank you for your response. So I should actually make contact this time, not just ignore it? Their is an email address that it says to contact them on, so I could just send a letter via email. Do I just literally need to state the issue with the dates as you have put it above? is their anything I need to quote at them etc. thank you

Always send letters never emails, texts nor phone calls. You run the risk of being plagued with cold calls from all their cronies. And keep a copy of the letter so that should CPP ever be stupid enough to actually take you to Court [they are trying to frighten you into paying at the moment] you can go for exemplary damages there as they will then know that you know that their case is dead in the water.

Very short and brief mind!! No waffle

Thank you both, will get onto it later when im a bit more awake - been awake all night.

lawyers being paid to act as debt collectors with their threats of adding unlawful charges to a non-existent bill.

However, it can be worthwhile creating a paper trail so using the suggested letter would suit that purpose.

Let them charge their client for working it out rather than explaining it to people who go to university to learn how to rob people in latin

Thread open.

Thank you honeybee13 for reopening

To add from previous posts,

I heard nothing between September 2018 and the last few weeks,  Ive now had 2 letters from dcbl - certificated bailiffs and high court enforcement. 

The first letter they sent on 17th March, saying Direct Collection Bailiffs Limited (DCBL) have been instructed to collect the outstanding balance on behalf of the client. (amount owed at this point £170). Says can no longer appeal the charge and next opportunity to dispute would be in court.  They then say I have 14 days from the date of the letter to either pay outstanding amount, failure to do so will result in them recommending a commencement of legal action against me. 

2 weeks would take it up to the 31st March, Today on 11th April I have recieved a similar letter (dated 7th April) to the last one.

The first one was titled Notice Of Debt Recovery - unpaid parking charge.

This second one is titled Notice Of Debt Recovery - unpaid parking charge. 

The only difference after that is that it doesnt offer 14 days to pay, it just says needs to be paid.