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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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question about transferring private plate


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Hi all, first post here! thanks in advance for any advice.

 

I'm going to be trading in my car for another used car.

I have a private plate on my current car and want to transfer it to the one I'm buying.

 

I see this can now be done online, but I'm confused about the 2nd part..

 

I'll take the number off my existing car using the online forms, and get a confirmation number that I can use to put it onto the other vehicle.

 

But do I need to wait for the log book for the new vehicle to be posted off and come back in my name BEFORE i do the online process to put the number onto the next car?

Or can I put the number onto the next car, entering the dealerships details into the online form. They then post off the log book with a change of ownership?

 

Just worried about losing my number!

 

Thanks

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Send the following documents to the DVLA:

 

1.a V317 'transfer or retain a vehicle registration number' form.

2.the registration certificate (V5C) for the vehicle or the new keeper's supplement with a V62 'application for a vehicle registration certificate V5C' form.

3.the £80 transfer fee.

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Thanks but I want to do this online to save time. It says if done on-line the change is effective IMMEDIATELY and the plates can be physically put on the new car straight away.

 

My confusion is with the transfer of ownership document - but I see that can now be done online also - so perhaps it's just a matter of doing it in the correct order.

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Do it online and follow the instructions. Just to be safe id be printing off any and all evidence from dvla site showing you've done it and paid and keep them in the car ust incase your stopped by police

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I agree, I will be saving/printing each screen from the online portal.

 

As far as i can see, i need to:

transfer OFF the number

transfer ownership of the vehicle

then transfer ON the number to the new vehicle

 

worst case i'll be able to do the first 2 steps then have to wait until the paperwork comes through by post before transferring the number to the new car.

was just hoping it could all be done online at the one time.

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  • 2 weeks later...

just a quick update.

so it didn't go so smoothly. the online transfer OFF didn't work, as it stated it couldn't be done for my numberplate - no explanation why.

So I have had to get the paperwork sent off.

 

that was on the 9th and nothing back yet.

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Hi, be warned I have just fallen into the trap of not taxing the vehicle first before changing the plate details. New Reg doc has now been sent to the previous owner and the only way to tax the vehicle now is for me to get the 12 digit code from the new reg doc which I dont have !!!! The man at the DVLA said he did not know how I had managed to change the plate to another vehicle, not mine, in the first place. The DVLA online system is rubbish. Nobody at DVLA can correct mistakes. Once you have made an online error it can only be resolved by sending stuff through the post. Bonkers !!!! Regards and best of luck ceejaypee.

 

I'm going to be trading in my car for another used car.

I have a private plate on my current car and want to transfer it to the one I'm buying.

 

I see this can now be done online, but I'm confused about the 2nd part..

 

I'll take the number off my existing car using the online forms, and get a confirmation number that I can use to put it onto the other vehicle.

 

But do I need to wait for the log book for the new vehicle to be posted off and come back in my name BEFORE i do the online process to put the number onto the next car?

Or can I put the number onto the next car, entering the dealerships details into the online form. They then post off the log book with a change of ownership?

 

Just worried about losing my number!

 

Thanks

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I also saw somwhere hidden in the DVLA site about retention only being valid for 10 years, then you have to renew it. I was never told this in the first place. I guess it only applies if you take it off a vehicle. I assume, rightly I hope, that if it stays on a vehicle it is automatically retained whilst that vehicle is taxed.

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I also saw somwhere hidden in the DVLA site about retention only being valid for 10 years, then you have to renew it. I was never told this in the first place. I guess it only applies if you take it off a vehicle. I assume, rightly I hope, that if it stays on a vehicle it is automatically retained whilst that vehicle is taxed.

 

I wasn’t aware of that one, but whilst it is applied to a vehicle then I can’t see it requiring renewal. Besides, who would have it on retention for ten years?

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The DVLA are living in the dark ages I feel. As a public service it is a disgrace and it is no wonder so many people give up on it and drive around illegally. The whole online system in Swansea needs a massive overhaul to see how badly their rules are affecting people. I have now had to postpone a trip to see my family 200 miles away purely due to one error click on their web site which cannot be changed or altrered in any way by anybody. My vehicle has a legitimate personal plate on it, the web site says so, with it listed as SORNED. Why can I not tax this vehicle without the 12 digit code on a newly issued reg doc which has been posted out (to the wrong person as well) Why can one not tax a vehicle according to its legal registration plate ???? Why does it have to take several days of uncertainty. I have asked the DVLA all these questions but there is no comment of course.

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I agree, their systems are terrible.

 

I set my previous car up for the direct debit road tax (6 monthly). it took it the first time, then after 6 months it did not come out automatically.

I watched for it, assuming it might just be delayed by a week or so, but nothing.

 

Then, I got a letter through the post, and it had a fine for not paying my road tax!

 

I called them up and complained, and they said that everything had been set up ok but for some reason THEIR SYSTEM did not request the direct debit to come out. they admitted it was their system's fault but said there was nothing they could do and had to fine me anyway.

 

I had to cancel the direct debit, set up a new direct debit (did it monthly this time so I could keep an eye on it), backdate my tax and pay the fine. very annoyed.

 

When I went to tax my new car, their online direct debit system wasn't working so I had to pay by card.

 

The whole system could be far far better, and simpler. but it probably never will be.

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I agree, their systems are terrible.

 

I set my previous car up for the direct debit road tax (6 monthly). it took it the first time, then after 6 months it did not come out automatically.

I watched for it, assuming it might just be delayed by a week or so, but nothing.

 

Then, I got a letter through the post, and it had a fine for not paying my road tax!

 

I called them up and complained, and they said that everything had been set up ok but for some reason THEIR SYSTEM did not request the direct debit to come out. they admitted it was their system's fault but said there was nothing they could do and had to fine me anyway.

 

I had to cancel the direct debit, set up a new direct debit (did it monthly this time so I could keep an eye on it), backdate my tax and pay the fine. very annoyed.

 

When I went to tax my new car, their online direct debit system wasn't working so I had to pay by card.

 

The whole system could be far far better, and simpler. but it probably never will be.

 

You could have recorded the call and avoid paying the fine, or reclaim it from them at a later stage.

Well, you know what to do next time.

With dvla it's always a lottery, so i suggest to everyone that if possible, road tax should be paid in full annually or 6 monthly.

I know it's a financial stretch for many, but that saves a lot of aggravations linked to their direct debit system.

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