HI

I am getting a lot of grief from mercantile credit.

I got some money back from a PPI using an agent and agreed to pay them an amount.

I did not receive the invoice

i got threatening letters from Mercantile saying they had taken on the debt and were taking me to court and coming round my house ( from Liverpool)

I panicked and wrote to them saying i will pay the original invoice but not the charges added as i had not received the invoice.

They would not accept my dispute

i paid £110 and agreed a repayment over the phone of £100 a month for the next 3 months.

I was supposed to pay 30th September but didn't

now they are threatening me again.

Who are mercantile ?

What can they do?

Thanks

Dont pay them a penny,

their threats are hollow and they dont own any debt

so cant enforce payment,

add any amount to the original debt even if that was real,

take you to court etc.

Stop panicking and tell us the detail of the original matter,

who the PPI agents were,

how much,

what they did for their money and so on.

Chances are you owe nothing to them anyway because if they really did work for you the PPI money would have been paid to them under your authority and they send you the balance.

So, if they are not licensed deposit takers registered with the FCA they can go whistle.

Thats interesting thank you.

they were called RYM claims and registered under Dartana plc and also trading as bank complaints

RYM Claims which is the trading name of Dartana ltd registered office:

Dartana, Forder, Saltash, Cornwall, PL12 4QR, Company Reg: 9094383 and Recover Your Money Ltd Company Reg: 05930456 whose offices are at Dartana, Forder, Saltash Cornwall, PL12 4QR, United Kingdom.

there is a clause which states they will take 25% plus VAT

neither registered with FCA so tbh they aren't really in a position to do much.

The dca are just a bunch of liars who cant do anything at all other than make a noise and hope you are mug enough to believe them.

possibly the claims co can sue you for their fee

but that depends on a thing called "performance"

and that is about contracts rather than actually doing things.

How would they know how much you received?

The banks cant tell them.

Yes they are registered on .gov website.

Dartana Ltd Address: Dartana

Forder Town/City: SALTASH Postcode: PL12 4QR County: Cornwall

Trading Names: RYM Claims Sector: Financial products/services Authorisation Number: CRM40359

I will guess the reclaim came direct to you from the bank

Not via RYM?

Sadly reclaim co's do issue claims and win

You signed a contract

Still wouldn't pay mind..

Read the letters properly

They don't say will anything

Only RYM can issue a claim form not MC

A DCA or their fake/tame solicitors are NOT bailiffs

And have no such powers

I can sell you Tower Bridge and even sue you if you agree to buy it from me but then dont.

The problem then is one of performance,

I cant actually hand over Tower Bridge so it cannot be said that I could perform my side of the deal so I lose the claim against you for not paying up.

Now in the case of this claims co as they aren't registered to do financial business involving handling clients money what they can do is limited and may well not be able to perform their side of things as a result of the limitations imposed by law.

The decider will be what was in the contract you signed,

what they promised to do for their money and what claims they made to get you to sign.

You now know not to talk to the DCA at all, ever again

If you want further help you will need to post up the original spiel they gave you to convince you to sign up to their service and the contract that says what they will do for the money.

There is also a distinct possibility it is an unfair contract if it is open ended regarding time to act etc.

Many thanks for that. Very helpful