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    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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need help done police interview under caution


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hii

i have been caught in john lewis store for shoplifting of £42

been stopped by security and they had called police was told will be called by one of the colleague

i had a called and been interview under caution was having no idea about that

yesterday had interview but was not aware of all this

i had admitted that i had done it as i did it so dont want to get a penalty

and a note: i had been caught shoplifting before and had paid a penalty as dont want to risk it

but i m being destressed after this so kindly need your help

like how much time for investigate and

what's the result type

thanks

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Did you get asked if you wanted legal advice, when you went for interview under caution?

Was the interview under caution at a police station?

If 'yes' to both : did you ask for legal advice?

If you didn't ask for (free) legal advice : why not?

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as you have been caught before you are on their radar. This interview will have been noted and passed up the line for a decision as to what to do next. The store may decide that they arent going to spend any time on the matter and you may well then get a FPN from the police. If the store do want to help with a prosecution you will be arrested and cautioned again and a formal interview will take place. This will be recorded, you can have representation present if you wish and a file created and sent to the CPS for consideration and if they decide a conviction is likely and in the public interest you will be summonsed and taken to court.

If the store isnt bothered about progressing this and the police deem it is too trivial a matter to continue with a record will be added to your existing file and although nothing happens this time you can bet that the next time you fail to pay a bus fare, drop litter or shoplift again it wont be forgiven.

all you can do for the moment is wait, you may get a letter saying things are being dropped or you may be invited to a further interview ( arrest by appointment, police caution or FPN).

We try to give practical advice. That is not the same as sympathy so other than saying the timeframe is unkown but generally no more than a month for such a thing not much to say at this point

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yes they asked me if you want and yes was at police station

actually i thought that i did it and had confess the crime so guess didnt need after been interview and check details on internet then i came to know all this

i was not been know that's it been interview under caution if so would have checked on net firstly

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as you have been caught before you are on their radar. This interview will have been noted and passed up the line for a decision as to what to do next. The store may decide that they arent going to spend any time on the matter and you may well then get a FPN from the police. If the store do want to help with a prosecution you will be arrested and cautioned again and a formal interview will take place. This will be recorded, you can have representation present if you wish and a file created and sent to the CPS for consideration and if they decide a conviction is likely and in the public interest you will be summonsed and taken to court.

If the store isnt bothered about progressing this and the police deem it is too trivial a matter to continue with a record will be added to your existing file and although nothing happens this time you can bet that the next time you fail to pay a bus fare, drop litter or shoplift again it wont be forgiven.

all you can do for the moment is wait, you may get a letter saying things are being dropped or you may be invited to a further interview ( arrest by appointment, police caution or FPN).

We try to give practical advice. That is not the same as sympathy so other than saying the timeframe is unkown but generally no more than a month for such a thing not much to say at this point

 

EB, the OP has had (what sounds like a PACE-compliant) interview under caution, at which they admitted the offence.

I don't know why they would need to be interviewed again unless new offences were being considered.

The store doesn't have much say once the OP admitted the offence at interview.

 

If the police wanted to issue a FPN : they would have done,

So, it probably (not definitely, but probably) has been sent to the CPS for consideration of a prosecution bearing in mind the value and the previous caution.

 

However, the CPS might still pass it back to the police, but I suspect a summons will be the end result : after all they pretty much have a "slam-dunk" with the recorded admission and any testimony from store staff.

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