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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
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    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Northwest mini centre help please


Cheshirecat386
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Hi

please can you help provide any update on Chris,

his whereabouts and what will happen to the vehicles if he does a flit back to Cornwall as suggested?

 

He has had our vehicle for about 3 years, paid in advance to restore.

 

Forget the money, we just want the vehicle back.

 

Any advice would be very helpful.

 

Much appreciated.

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Hi I hope you can help with some advice.

 

Chris has had our mini for a good few years now - paid in istallments.

 

His last email (Jan 2016) showed the vehicle in primer (albeit it could be any mini) and request for final payment which was made.

Since then it's been radio silence.

 

We've tried emailing, calling, messaging but getting nothing back.

 

I've read other threads on here about the company;

the fact Chris is now only working 3 days a week, potentially flitting to Cornwall etc.

All very worrying.

 

I need to try and find out where our vehicle is (it was at Glossop but it appears he has a couple of garages now) and how best to recover it.

 

Many thanks for any advice.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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poss in one of those threads?

though obv we don't post pers addresses here.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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urm sure its there somewhere

i'll have a poke around later for you.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks. As an update,

I've had a reply to my messenger message to Chris earlier today.

 

saying the workshop is closed to the public in any event,

plus not working there Friday afternoons and weekends.

So I can't 'drop in' as I was hoping to.

 

He has a massive backlog and will be in touch when he's back on it.

Still v concerned this is just a fob off.

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nope you cant you've not enough posts to do that.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

Look at this CAG link: http://www.consumeractiongroup.co.uk/forum/showthread.php?478778-North-West-car-sales-Heywood-Rogue-car-dealer/page2&highlight=north+west+mini

 

Specifically Post#28 you will see they were Dissolved 28th February 2017 (look at the info in that post)

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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in my case he took the car after verbal estimate and initial deposit.

Sent email updates confirming work had been done and requesting next instalments which were paid.

 

 

I've recovered vehicle, however none if the work has been done;

it's exactly how I handed it to him,

just 3 years more rusty and falling to bits.

 

 

He's clearly taken money with absolutely no intention to do any work and indeed, lied by email to extract more money from me.

 

Surely this is criminal and he needs to be locked up by the police.

The small claims court/litigation route,

will only prevent him from being a director of a limited company but not put him behind bars where he can't prey on people who love their cars.

 

How do we collect names of everyone who has been affected by this and get him done for fraud?

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Why do you think I asked a specific question about any representation he may have made :

Did they get any extra money from you based on the emails / photos?

If so would you consider reporting him to the police where they can consider if there has been a fraud by false representation?

 

I asked this on the thread:

http://www.consumeractiongroup.co.uk/forum/showthread.php?475058-Northwest-Mini-Centre-Glossop-delay&p=5060400#post5060400

I asked on the 11th, but got no reply.

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Sorry I didn't see that post. There are a few on here re nwmc and it's all a bit confusing. How can we speak directly? Can I call you?

 

Why would you want to speak directly?

I could tell you any old tall tale (I know I won't but how do you know that)

Put it all here (making sure you follow the site rules).

That way:

a) Others can contribute,

b) any advice I or others give is open to review, and

c) the information is there for others to use, too.

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wish people would keep to their own threads

then it wouldn't get confusing

posts moved to your own thread from elsewhere.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Personally I don't want to post the full story or updates on here as Chris also reads this site.

 

I want to find a way of getting names/ numbers for all affected and then seeing what police will do - lot more chance of them taking it seriously if there is a group.

 

And yes, he did get next instalments based on the emails saying he had done work.

 

I know it's fraud, you know it's fraud but how to get him in custody is another matter.

 

Problem is admin tell you to start a new thread each time. Anyway.

 

He did export money based on the emails = fraud.

 

However getting him in custody is another matter.

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I'm keen to set up some kind of group just go try and group all his victims together so we can try and work out how to move forward and try and get him brought to book for what he's done.

 

I'm very certain if a group of us went to Derbyshire police and made formal complains about his dealings they would feel inclined to investigate as it's pretty clear Chris was running a ****.

 

I don't believe he had any intention of completing any of the restoration work he took on and I'm yet to hear of a satisfied customer.

 

How did it go recovering your mini??

 

Was chris there on the day and did he offer any kind of explanation??

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better to each complain

 

no need for any kind of group

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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