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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Long time with Eurodebt...


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Good morning all,

 

I've been with Eurodebt for 179 months, yes over 14 years and yes I know I've been pretty stupid.

 

I can't remember exactly who the original creditors were but it was credit card companies.

 

Having got myself in a mess when I was not paid for work completed I borrowed on cards to keep me going,

much of the debt rocketed with the addition of interest and PPI's,

 

I claimed back the PPI's but I was still in debt and struggling,

foolishly it seems now ended up with Eurodebt.

 

I've just been blindly paying this each month,

there is no realistic chance of me paying this off,

 

I'm paying £71 per month, to three companies

CapQuest,

Cabot Financial and

DLC

 

I can't remember who the original creditors were but I think these have changed hands more than once.

What can I do?

Advice gratefully received!

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So you have a DMP with Eurodebt paying 3 debts ?

 

Can you list the 3 debts. E.g original creditor, type of debt ( credit card, loan type, current account overdraft), year you took out the account with the original creditors

 

Are you receiving regular statements showing the debts reducing ? Any interest still being added ?

 

How much in fees are Eurodebt deducting from your monthly payments ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Good morning,

 

I must apologise it seems the company is Moneysave but I'm pretty certain it started out as Eurodebt.

 

I cannot remember the original creditor but it would have been credit cards Cap1, MBNA, or monument possibly.

 

I have been receiving regular monthly statements for the last four months. Moneysave are taking £35 with £36.05 showing as distributed to creditors. the balances are exactly the same on the first statement as they are on the most recent received a few days ago they are;

 

Cabot 1702.97

CapQuest 3870.56

DLC 47799.38

 

Cabot are showing as still charging interest but I've just noticed the totals for the balances are the same for the last four months..

 

To add to that the years these cards would have been taken out would be late 90's early 00's, the first disbursement is showing as february 2004.

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dump them now

simply stop payments

 

get an sar running to them

there might be an F&F pot sitting around to reclaim.

 

bet your debts have been sold on again and again..

around their DCA mates

 

here you have some, we've had holidays and parties on him enough now

 

no dca will get cca's for cards that old.

 

on the cabot debt get an sar running to the original creditor.

once you confirm they terminated the card, go get that interest back off cabot

 

ruddy fleecers

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

OK, Thank you for this, but just so Im clear I send a SAR to Moneysave/Eurodebt?

 

If I stop paying them Moneysave/Eurodebt are the DCA's then going come after me and if so how do I deal with them?

I'll try and find the original creditor for Cabot and send them a SAR.

What about CapQuest and DLC will they at some point threaten court?

 

Re the debt, yes I believe they have been sold multiple times!

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we'll deal with the dca's as you get their letters

 

sar the DMP Co.

sar original creditor of the debt cabot now own.

 

have you moved / changed name since taking these out?

if so have you informed the DMP Co. each time?

 

make sure you read the full sar link and all its posts

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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OK thank you very much, I'll do that now.

 

The original cabot creditor was Cap1 and looking at some old paperwork it looks like it was originally sold in 2006 to NCO collections?

 

No I haven't moved so all my details will be accurate.

 

I'll keep you updated as and when letters start arriving! Many thanks.

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Is that DLC debt of over £4700 a mortgage related debt i.e a shortfall debt after repossession.

 

If it is then you have to be more careful and we need more info.

 

It is different to a credit card debt.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Good.

 

Stop payments.

 

SAR to Moneysave. ( Ask for a complete record of all payments they have processed and information they have on file regarding each debt).

 

You may get letters from Cabot, Capquest, DLC, but don't worry about these. But never ignore any court claim at any stage if one was ever issued. Come here for advice. These debts are so old now and you have paid much more than these DCA's would have bought the debts for. So every chance you might never have to pay any more.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Good morning,

 

the Cabot debt was Santander and they have acknowledged the SAR.

 

Moneysave/ Pentagon UK Ltd have sent a SAR request response form, which includes the requirement for two proofs of identity, (photocopies are ok apparently).

 

I didn't sign this one just printed my name,

they are asking that i return the form signed with the relevant information and they will then respond to my request,

is this normal enough for me to supply said information?

My mistake I mistook Debt management company for debt collection so didn't sign.

 

Many thanks.

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send em a copy of your ctax bill

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good morning,

 

So the first letter from Cabot arrived yesterday, noting that I was no longer using the debt management company and giving me a 14 day hold, the letter was dated 18th September.

 

The final line was 'If we do not hear from you or your chosen debt advisor then we will continue to try to contact you through our normal collections team..'

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Good let 'em arm wave

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good morning,

 

a reply back from Santander saying they confirm they have located an MBNA account and have given me the address to write to, so presumably I will start again with MBNA?

 

Moneysave told me it was a Santander account,

are they or were Santander and MBNA linked?

 

Depending on your reply I will send a SAR off to MBNA tomorrow...

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Early abbey cards were by MBNA

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good afternoon,

 

Well this is interesting.

 

I've had a reply from Santander this morning in which they state the accounts they have located is a retail store card, I have never owned a retail store card. However they have provided one copy of 'An application to open an account', dated 15/02/02.

 

All the details on the form are correct, current address at the time (which is the same as now), previous address plus contact details and signature, the only oddity is the first box which states my name and address isn't my handwriting and looks like its been written in a different pen. The other boxes are my handwriting, Curious...

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well that would be a GE money store card then with?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ah yes on closer inspection it says GE Capitol Bank and the box marked 'Hawkshead' is ticked. I don't recall having any store cards least of all Hawkshead nor do I recall or indeed have anything with GE capitol bank on it...The handwriting is still puzzling me though!

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Good afternoon,

 

today brought forth confirmation of SAR received from MBNA and a letter from Capquest on the same lines as the Cabot letter i.e you have a 14 day hold we will continue our collection activity on or after 26th October.

 

i'm assuming the same as Cabot, file and wait?

 

Many thanks.

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