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    • This is the other sign  parking sign 1a.pdf
    • 4 means that they need to name and then tell the people who will be affected that there has been an application made, what the application relates to (specificially "whether it relates to the exercise of the court’s jurisdiction in relation to P’s property and affairs, or P’s personal welfare, or to both) and what this application contains (i.e what order they want made as a result of it) 5 just means that teh court think it is important that the relevant people are notified 7 means that the court need more information to make the application, hence they have then made the order of paragraph 1 which requires the applicant to do more - this means the court can't make a decision with the current information, and need more, hence paragraph one of the order is for the applicant to do more. paragraph 3 of the order gives you the ability to have it set aside, although if it was made in january you are very late. Were you notiifed of the application or not?    
    • These are the photos of the signs. At the entrance there is a 7h free sign. On some bays there is a permit sign.  Also their official website is misleading as it implies all parking is free.  I can't be certain of the exact parking bay I was in that day, and there was no PCN ticket on my car and no other evidence was provided.  parking sign 2.pdf
    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
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Faulty TV - Outside of Warranty ? - Consumer Rights Act


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I know a little bit about the Sale of Goods Act and have found out that it has since been replaced by the Consumer Rights Act.

 

We purchased a Smart TV from Currys PC World in December 2013 for £550.

 

Over the last few weeks it has started to develop a fault where towards one corner of the TV (top edge towards the right) there is a foggy dark patch. This is mostly visible when there is a white background.

 

My questions are therefore:

 

1. As the TV is now 3 years 8 months old is this too long to expect to be able to get it repaired/replaced via the Consumer Rights Act ? - How long would be 'reasonable' in terms of expecting a TV to last ?

 

2. The TV has been looked after, hasn't had any damage to it, knocks or drops or anything similar so I assume the fault has been caused by a faulty component.

 

It has been a few years since I have had to claim for anything like this and although I have previously been successful, I'm not sure whether I am expecting too much given the age of the TV.

 

Any comments and/or advice would really be appreciated.

 

Thanks in advance,

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I think that as you bought the tv in 2013 it would be under the old legislation rather than the new, I think that came into force in 2014.

 

As its over 6 months old you would have to prove the defect.

3 years 8 months life for a tv?

 

I would give a life of around 5 years for a tv ( my opinion) so even if you proved the fault and it would cost you to do it you would only get a partial refund of say 1 year, or around 20% of 550, so around 115 quid ( on a tv life of 5 years)

 

The report might cost you this, so you're not really gaining

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You wont be getting a new telly out of this, a repair is the most likely outcome or failing that a partial refund based upon the use you have already enjoyed over the last 3 and 3/4 years as outlined above.

 

Now, they are pretty poor at understanding these things at most levels so you will need a bit of perseverance to even get this

 

first port of call is your nearest shop and explain what you want (repair or 25% off a new telly say).

 

If they say no let them know that you are escalating the matter and will be back at some point so could you have this rejection of your request in writing so there is no confusion over who said what.

 

Hopefully you will be asked to hang around a bit while they make a phone call and they will then take the old telly and show you some new ones with the agreed discount for being a nice customer.

 

If not then you speak to head office and then write to head office in the same manner and invite them to consider this properly before expenses are racked up chasing this further.

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store itself cannot action an out of warranty claim.

dont bother going to the store without calling customer services and asking for the out of warranty team.

 

 

tell them the fault and be prepared to give them any kind of report saying what the issues are with the tv, if you havent got one already.

 

they'll create a case and offer you depreciated credit.

 

partner works for currys in the team know how section.

 

if you go into store, they'll only ask you for the report and send it to the claims dept via email.

 

thats all they can do in store.

 

even store manager cant get you anything until the OOW team has seen proof of the fault

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why should they be?

it only pays minimum wage and the company keep changing the goalposts with regard to sales targets, KPIs and bonus.

 

if they paid more and provided better training on the products for sales people and actual training on customer service and pc maintenance for the KH staff, the staff might actually give a monkeys.

 

it pays more to work in aldi or lidl and know zero about the products...

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or in a lot of cases, having met some of the partners co workers, they ARE very knowledgable, but simply dont care due to the low wage and expectations of them with targets and KPIs. ask any of them if they'd jump ship to John Lewis and the answer is yes.

i should imagine its the same with Argos, the only difference being that you cant see much of the products before buying.

i find it unfair to brand people as 'monkeys'. however being constantly berated every day all day for not getting the attachments on a sale, must drive you mental. but is it better to have a job and pay the bills or not?

 

either way, i hope the OP gets sorted

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