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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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please read and advise - allocation question


louiseashton
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hi folks

OK i have decided to add this little bit to my allocation questionnaire as part of the 'any other information to help manage the claim'.

Does any1 think i should not include it or change it in any way???

The extortionate penalty charges levied to my accounts left me overdrawn and unable to draw on any monies added to my accounts by way of wages and benefits. As a young single mother I continued to struggle to pay my bills and subsequently had to open a new account with a new bank.

With this questionnaire I have included the following that I consider will help manage this claim

Page 2. A copy of my Particulars of Claim

Page 3. An updated list of charges

I will be happy to supply any other documents should you need any to help end this claim

cheers

~~~~~~~~~~~~~~~~~~

Royal Bank of Scotland

~~~~~~~~~~~~~~~~~~

Total 2319.95

*Prelim letter sent 5th august

*LBA letter sent 21st august

*Go away letter recieved 22nd august (bit late!!)

*Claim filed with county court on 15th september

*Court acknowledgement on 2nd october

*Defendant acknowledgement with intent to file defence on 3rd october

*Defence letter recieved 28/10/06

*goodwill gesture of 1200 recieved 3/11/06

*AQ posted 21/11/06 deadline 24/11/06

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OK i have decided to add this little bit to my allocation questionnaire as part of the 'any other information to help manage the claim'.

Does any1 think i should not include it or change it in any way???

 

The extortionate penalty charges levied to my accounts left me overdrawn and unable to draw on any monies added to my accounts by way of wages and benefits. As a young single mother I continued to struggle to pay my bills and subsequently had to open a new account with a new bank.

 

Hi I dont think that adding this will be of any benifit to the claim. The Judge will make his decision on points of law should you case go to court, which we both is highly unlikely. I would stick to the tried and trusted method as Cheddar has said.

The link below is for the right of appropriation.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/42170-right-appropriation-stop-bank.html

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Louise,

 

I agree with LL, it's a very emotive addition that won't actually gain you anything. The facts of the matter are that thee Banks are in the wrong and you are using the legal service to enable you to recoup your charges. Try and remain aloof, you have the high ground and you don't need to get yourself worked up and angry unecessarily.

 

LoL

 

BC:cool:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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ok i have omited the 'what ashame for me part' but still attached the particulars of claim and the updated bank charges

 

thanx guys

~~~~~~~~~~~~~~~~~~

Royal Bank of Scotland

~~~~~~~~~~~~~~~~~~

Total 2319.95

*Prelim letter sent 5th august

*LBA letter sent 21st august

*Go away letter recieved 22nd august (bit late!!)

*Claim filed with county court on 15th september

*Court acknowledgement on 2nd october

*Defendant acknowledgement with intent to file defence on 3rd october

*Defence letter recieved 28/10/06

*goodwill gesture of 1200 recieved 3/11/06

*AQ posted 21/11/06 deadline 24/11/06

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