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    • Thank-you dx for your feedback. That is the reason I posted my opinion, because I am trying to learn more and this is one of the ways to learn, by posting my opinions and if I am incorrect then being advised of the reasons I am incorrect. I am not sure if you have educated me on the points in my post that would be incorrect. However, you are correct on one point, I shall refrain from posting on any other thread other than my own going forward and if you think my post here is unhelpful, misleading or in any other way inappropriate, then please do feel obliged to delete it but educate me on the reason why. To help my learning process, it would be helpful to know what I got wrong other than it goes against established advice considering the outcome of a recent court case on this topic that seemed to suggest it was dismissed due to an appeal not being made at the first stage. Thank-you.   EDIT:  Just to be clear, I am not intending to go against established advice by suggesting that appeals should ALWAYS be made, just my thoughts on the particular case of paying for parking and entering an incorrect VRN. Should this ever happen to me, I will make an appeal at the first stage to avoid any problems that may occur at a later stage. Although, any individual in a similar position should decide for themselves what they think is an appropriate course of action. Also, I continue to be grateful for any advice you give on my own particular case.  
    • you can have your humble opinion.... You are very new to all this private parking speculative invoice game you have very quickly taken it upon yourself to be all over this forum, now to the extent of moving away from your initial thread with your own issue that you knew little about handling to littering the forum and posting on numerous established and existing threads, where advice has already been given or a conclusion has already resulted, with your theories conclusions and observations which of course are very welcomed. BUT... in some instances, like this one...you dont quite match the advice that the forum and it's members have gathered over a very long consensual period given in a tried and trusted consistent mannered thoughtful approach. one could even call it forum hi-jacking and that is becoming somewhat worrying . dx
    • Yeah, sorry, that's what I meant .... I said DCBL because I was reading a few threads about them discontinuing claims and getting spanked in court! Meant  YOU  Highview !!!  🖕 The more I read this forum and the more I engage with it's incredible users, the more I learn and the more my knowledge expands. If my case gets to court, the Judge will dismiss it after I utter my first sentence, and you DCBL and Highview don't even know why .... OMG! .... So excited to get to court!
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other! One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
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Sky TV - poor satellite signal


110chris
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Hi

 

I have had a Sky subscription for the last 5 years and just recently I am experiencing some satellite signal issues on certain channels.

The picture just glitches and I receive an error message stating 'no satellite signal received.'

When checking the signal strength and signal quality in my sky settings, the bar is virtually at zero.

 

I have contacted Sky about this and they have notified me that I will need to pay £30 for an engineer to come out because my box is out of warranty.

I advised the customer services that it has nothing to do with the box and it is clearly a satellite signal issue.

(I went through all the troubleshooting, replaced every single cable etc)

I wanted the engineer visit to be complementary as I am effectively paying a subscription for something that doesn't work properly.

 

Unfortunately the Sky advisors I spoke to just responded like robots with generic responses that didn't help and the bottom line was that I had to pay a call out fee.

 

Part of me now wants to cancel and move to an alternative provider as I think it is poor that I am paying a hefty monthly subscription whereby half the channels don't even work and the only way they can attempt to resolve the signal problems is for me to pay yet more money for an engineer.

 

Surely they are in breach of the contract.

I think I only have 2 months left on my contract.

Would I have the right to cancel this without being charged a cancellation fee based on the circumstances?

 

I would be interested if anybody has had any experience in a similar scenario.

I completely agree that if for example my box was damaged then it would be the responsibility of the customer,

but when the signal sky are providing is of poor quality,

surely the onus is on them to fix this as per the service I pay?

 

Thanks in advance.

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nothing to do with the satellite nor sky

 

your dish or you LNB [the thing that sticks out from the front of the dish on the arm]

is either on the way out [most probable]

or the dish has slightly moved.

[doubtful IMHO]

 

its 5yrs old

that's about right for the LNB to fail.

 

is it accessible to you?

easy fix if it is..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for the prompt replies.

 

 

I live in a block of flats so I presume the dish is communal.

The only alteration I'm aware of is about 6 months ago, the building upgraded to Sky Q so there were some changes to the main dish.

 

 

I know once this happened, a large number of residents had problems with their signal, however, after contacting the property management, nobody has reported anything recently so it seems to be a problem on mine only.

 

I may give them a call tomorrow and cancel. I have been dealing with their text message service over the last few days and it has been shocking. Maybe a call is necessary, I just don't want to be charged a cancellation fee as I feel it is their fault and they aren't providing the service I'm paying for.

 

Unfortunately the dish is not accessible to me.

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nothing to do with SKY sadly.

 

 

it will be an issue your way or the distribution equipment provided by the property management company.

 

 

easiest way it either pop your box on a neighbours feeds

or pop a neighbours box on your feeds

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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BTW: if yu haven't already worked it out for yourself

its not your problem

simply check your box is ok on another feed elsewhere

or pop a known working box on your feed.

 

 

once you know its the box

its your property management company problem

you pay them rent etc...

 

 

contact them again once you've done the basic check above

and give them say 48hrs before you call out a local eng yourself and bill them for it.

 

 

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Check the box & all cables from & to the box (swap them (it may be a cable) after checking cables then try a different box)

 

Above Fails do as dx100uk says

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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I'm nowt to do with sky or anyone

but

theres a known issue with the latest update to a std sky +HD box of known serials numbers dated Aug 11, 2017

if it fails, then the 12/18v v/h switching ..its being hidden by thompson manu...

when did this issue 1st occur?

is your skybox connected to the internet?

 

 

might pay you to force an upgrade.

 

 

just musings

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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