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    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Medical Negligence.


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Does anyone know anything about medical negligence?

 

My family is at the beginning of a possible negligence case. My brother was taken by ambulance to hospital because he was taken very ill with a violent headache and vomiting. He was kept in the A&E department overnight and diagnosed with migraine. No CT scan was given. Only blood test and pain killers. Even though it was obvious he was very ill, we were called to take him home. I argued with the staff he wasn't fit to go. However I was told he has been cleared to leave. So he has to leave. He was unable to walk to the car park. He couldn't even manage to negotiate from the chair to a wheelchair. He was in a very confused state.

He was violently sick throughout the journey and collapsed as soon as he got out of the cab. I called his GP who told me to call another ambulance. This time he was taken to a different hospital. A CT scan found he had suffered a stroke. Result is he has lost almost all of his eyesight. And has been left with weakness down his left side.

I made a complaint to the hospital and have just received the completed investigation report. It clearly states mistakes were made and guidelines were not followed. I am awaiting direction from a solicitor as to what can be done. Has anyone any experience with things like this? How hard was it?

 

I have been told it is selfish to think of making a negligence claim against the NHS because of the state it's in. However my brother's life has been left in shreds. This is not something he is going to be able to recover from and put behind him. Sadly for him, this is now his life. We hear often how time matters where strokes are concerned. And many vital hours were lost while he was sitting in A&E untreated.

Any advice you could give would be greatly appreciated. Thank you.

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If you are asking about the legal position I can't comment. I suspect no-one here can say anything more than that you might have a claim but medical negligence claims are complex and you must take advice from specialist solicitors.

 

If it's the "morality" of suing the NHS bear 2 things in mind.

 

This is not, on the face of it, some sort of 'unfair enrichment', you're not playing the system for some trivial or inconsequential error. Your brother has suffered major injuries and become disabled as a result of negligence. Loss of employment and income probably. Maybe a whole family who will suffer. He will need aids to enable him to participate in normal life, things that will cost a lot of money. His living standards, and maybe of his family, will drop. If the NHS were responsible they should compensate him for that. Otherwise you would be asking your brother and his family to personally subsidise the NHS. No doubt some claimants are taking the p*ss, but that's not the case here.

 

Look at it another way. If the NHS incurs no consequences from from serious failure in medical care then what incentive do NHS managers have to do anything about it? Because money is short it's also the key driver of the decisions they take. If the failures cost them a lot of money they're more likely to do something to improve. It might be too late to help your brother but others could benefit from the improvements in the future.

 

Don't feel bad about taking legal action.

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Thank you. I think I was mostly needing reassurance that a negligence claim is a valid thing to make. I understand the pressures the nhs is under. However as you say, what happened to my brother is life changing.

It's not only the effect the stroke has had on his sight. It's also affected his mental health. I can just do without people who are in no way affected by this telling me I shouldn't pursue this. I feel I owe it to my brother to try. Especially as the investigation report is so damning.

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