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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Huntingtons man attacked by kids- stamped on his head.


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Rich was attacked and had his head stamped on by 2 kids.

They threatened him on the bus the day before and he saw them the next day on the bus.

He not thinking straight and took the bus ID off one of the kids and whilst doing so got him in a headlock.

 

 

The Police said this was assault and theft.

The kids chased him down and called friends to join in.

 

 

They stamped on his head and punched and kicked him to the ground.

He had grit in his head and he had a seizure.

 

 

The police has said he needs to write a letter of apology to the kid he took the bus pass off.

He was part of the group and was bragging about it on FB and the local paper picked up the story.

 

 

These kids will have to do community service.

A more detailed version is below.

 

 

I don't feel he should write a letter of apology and I think these kids should have something on their record saying they hunted down a disabled man who couldn't walk and stamped on his head.

 

Monday 26th at 6pm Richard phoned me at work to say he was threaten and is worried and didn't know what to do.

He said 2 girls and 2 boys were there and they had kicked his sandwich and put their feet on his seat.

There was one behind him and one in front of him.

 

 

One of them stared at him and said he was going to cut him, "I will kill you" "I'll cut you from here to here" "I'm gonna stab you".

They kicked his seat and were threatening.

 

 

He said he stared back as he was worried they would attack him if he turned away.

He said he had just come out of hospital and isn't well.

He heard another passenger say leave him alone he isn't well.

He said he told them it is on CCTV.

But they didn't care.

 

 

He got off the bus at Stanmer Villas which is a stop earlier than he normally gets off as he didn't want them following him to his 4 year old daughters school.

I contacted the Bus company who advised me to contact the Police which I did.

They call me back the next day crime reference 47170090324.

They advised they would take a look at CCTV.

 

Tuesday 27th. Richard was with me till 1pm at Portland Road Hove.

I had to take my son to Water Babies so he left.

 

 

I got a call from Richards wife to say Richard was missing and something had happened on the bus.

I immediately drove to Hollingdean phoning the Police on the way.

My girlfriend contacted the Bus company.

 

I arrived at Surestart and heard kids laughing about an ambulance in Roedale Road and "it was kicking off".

Then my girlfriend called me to say he had been found in Roedale Road.

 

 

I drove down and saw Richard in an ambulance he was having a seizure and was unable to control his movements.

Due to the Huntingtons Disease, stress exacerbates the condition.

 

 

Richards movements are usually unstable but under stress he can't control his movements.

Please speak to the officers who dealt with him and escorted us to the hospital.

They will confirm this.

 

Richard told me he had seen the boys who verbally assaulted him and tried to get off the bus.

He saw one had a bus pass and made a grab for it for ID for the Police.

 

 

He tried to run away and got to the Surestart Centre but accidentally went through a wrong door and ended up outside.

He ran away but three of them saw him and chased him.

 

 

He tried to barricade himself behind a gate in someones garden.

But they caught him.

 

 

He said he remembers being punched and kicked and they were laughing calling other people on their phones.

Then he can't remember anything until the hospital.

 

My Mum was attacked in a park as people thought she was drunk ( she had Huntingtons )

my other brother Andrew was attacked in BP Petrol Station,

he also went back in after being attacked to get the Taxi drivers ID badge who attacked him so the Police could identify him.

 

 

I would be logical and think that is a risk and you would get ID from CCTV but Huntingtons affects how you think.

Huntingtons is a horrible disease.

 

 

My brother is worried about picking up his daughter and doesn't want to be scared to walk around.

He isn't allowed to drive and buses are the only way he can get around.

He doesn't claim any benefits and you can speak with the ladies at the Surestart Centre and his daughters school

- he is a nicest person ever.

 

Prob repeating myself but here is more information.

Since this the kid said he was attacked by Rich.

The Police said Rich took his bus pass and got him in a head lock before running away.

This is considered theft and assault.

He was part of the group that attacked him on the Monday but wasn't the actual one that threatened him.

 

I tried to explain he was trying to identify them as the Police and bus company weren't interested.

The police said he needs to come to the custody centre and be questioned.

 

 

I went to the custody centre and police station and begged them to speak with the officers when he was attacked as it put him in a seizure and this wouldn't end well.

 

 

They wouldn't take any notice and so we went to the custody centre.

He got so anxious he couldn't stand and it took another two police officers to help hold him still.

The senior officer said get a wheelchair he has to come in even though he couldn't walk or sit and was all over the place.

 

 

It took another 2 people to hold him in the wheelchair and try and wheel him into the police custody.

He fell out in the hallway and the Sargent said this is a custody centre he can't do this here (have a seizure)

he said get him home or to a hospital.

The officer helping called an ambulance.

Help me to help others!

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You need to speak to a solicitor about this. That would be the best advice to give. Especially as the police sound pretty Inept

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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