Hi,

There is this Homeless Charity services (they give used clothes, toys for homeless people ) that we have been using for years because we are homeless, but because we were moved out 2 years ago from our own borough, the staff of that charity ( because of personal reasons) decided that we do not meet the criteria ( we must live in the borough ) and they want to stop us from using their services and are asking us not to come any more. Note that there is another person who was asked the same thing, but she lives in the borough...I don't know the reasons behind this, but this can be purely because they don't feel like it.

The question is I want to challenge them and I am wondering what can I do.

I wrote to the one who claim to be the director ( I looked on the company house she is not ) and she categorically said that we are not anymore entitled.

I am trying to write to the trustees to raise this, also to the council if this works.

Do I have any ground to challenge them, the Charity Commission does not look like they can do anything.

Can I still go, and if they ask me to leave, what would happen if I don't ? Do they have the right to use force or call the police ?

Do they have the right to turn people away ?

I need some advise and the best way to deal with this issue. I feel bad, because it is not right to be treated this way.

Thanks

PS. in their website they state that they help homeless in the borough, but it does not stipulate that you have to live in the borough to get the services.

I fyou go back and they tell you not to, they could call the police as you are trespassing on private property.

What do their terms state. If they state you must live in the area, and you dont, then sadly theres nothing you can do. Charities like this like to help local people.

If you are not homeless in the Borough (as implied by your OP) the Charity can decline to support you.

Most Charities are experiencing a cash flow crisis, poss due to loss of local Council grant.

Who is the Charity and what is your location?

Hi,

There is this Homeless Charity services (they give used clothes, toys for homeless people ) that we have been using for years because we are homeless, but because we were moved out 2 years ago from our own borough, the staff of that charity ( because of personal reasons) decided that we do not meet the criteria ( we must live in the borough )

 

Do they have the right to turn people away ?

I do not understand why they turned you away due to personal reasons, if you no longer reside within the borough that the Charity operates then they have the right to refuse you.

It seems to me that they have been more than accommodating in the past, but have now declined you not for personal reasons but because of budget constraints means that they must now solely concentrate on those residing within the borough.

I am a trustee of a Charity and our goal is for people within our locality.

I would suggest doing either an online search or go to Citizens Advice where you can be put in touch with a Charity in your Borough that you now reside in.

Stigman